Eldes ESIM262, Manual

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4. Appendix
4.1 Restoring Default Parameters
To restore default parameters:
1. Disconnect main power supply and back-up battery.
2. short circuit (connect) connectors DEF
3. connect power supply for several seconds
4. disconnect power supply
5. disconnect connectors DEF
4.2 ESIM262 configuration tool
To configure the device quicker and easier as well as use more system capabilities, use “ESIM262 Configuration Tool” which can be
downloaded from our website www.eldes.lt
User will need special cable (request it from your distributor) and PC with serial COM port
(RS232). The cable has D-SUB 9PIN (DB9 female) on one side and NSG25-3 connector on the
other side.
4.3 Technical support
Indication Possible reason
PWR indicator OFF · No external power supply
· Circuit not properly connected
· Blown fuse
NETWORK indicator OFF or not blinking · missing SIM card
· PIN code hasn’t been disabled
· SIM card not active
· Disconnected antenna
· Network signal too weak
· Problems with cellular network provider
STATUS indicator solid ON or solid OFF · microcontroller program didn’t start properly due to electrical mains noise or
static discharge
System does not send any SMS messages and/or does
not ring
· SIM card account depleted
· Incorrect SIM central number
· No network signal
· User number is not programmed in (or disabled access from unknown
numbers)
· SIM card has been changed without disconnected external power supply or
back-up battery
Received SMS message “Incorrect Format” · Wrong syntax
· extra space symbol could be space left in SMS message
Missing temperature reading in “INFO” message · temperature sensor not connected
· Temperature sensor broken
· Connecting wires too long
24-hour or fire modes don’t work · Specific zone must be enabled by ON command
No sound while listening to remote microphone · microphone not connected
· Microphone connection incorrect
DB9 F
1
6
2
7
3
8
4
9
5
1
NSG25-3
GND
TXD
RXD