©2004 ELAN Home Systems. All Rights Reserved. 04/04.
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ELAN HOME SYSTEMS
MUSIC AND COMMUNICATIONS
DISTRIBUTION CENTER
MAC24
INSTALLATION MANUAL
Symptom
Possible Cause
Possible Solution
No ELAN Telephone
features or cannot
break ELAN dial tone
1. Verify system dial tone.
2. Verify that phone is not set to “pulse”.
3. Be sure you are using the correct key
sequence to initiate the desired feature
(see Telephone Quick Reference Guide
immediately following the index).
4. Try another touch-tone telephone.
If, after trying all of the above, the problem
persists, call ELAN Technical Support
FROM
THE JOB SITE
for assistance.
• Non touch-tone phone
• Incorrect key sequence
• Telephone incompatibility
Phones ring once, then
stop, or, phones ring,
pick up, no one there
1. Call your local phone company and find out
the value of the ‘Loop Current’ being sent
to the home. The system requires a mini-
mum Loop Current of 18mA
• Low Loop Current
TECHNICAL SUPPORT
FROM JOBSITE ONLY:
(800) 622-3526
All other Technical Support
(859) 269-7760
Fax
(859) 266-4655
Summary of Contents for MAC24
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