eKey TOCAhome Installation & Operating Manual Download Page 8

- 15 - 

Operation 

 

4.5. Deleting a finger 

1.

 

Press the 

OK

 key in the inside unit. 

2.

 

By using the keys 

Å

 and 

Æ

 enter the left number of the security code 

(standard setting is 9) 

3.

 

Press 

OK

 

4.

 

By using the keys 

Å

 and 

Æ

 enter the right number of the security code 

(standard setting is 9) 

5.

 

Press 

OK

 

6.

 

In the display „Eu“ (enrol user) is illuminated 

7.

 

By using the keys 

Å

 and 

Æ

 navigate to “du“ (delete user) 

8.

 

Press 

OK

 

9.

 

By using the keys 

Å

 and 

Æ

 choose the user number you intend to 

delete from the system. 

10.

 

Press 

OK

 

11.

 

OK

 is illuminated in the display 

12.

 

After pressing OK again the device returns to its normal operation 

(flashing) 

 

4.6. Reset to standard setting 

This process is thought for the case of handing over the device to a new 

owner or user.  
 
When returning to the initial settings all data from the storage are deleted. 

The security code is set back to the factory setting of 99 and both inside 
and outside unit loses their coupling.  

 
1.

 

Press the 

OK

 key in the inside unit. 

2.

 

By using the keys 

Å

 and 

Æ

 enter the left number of the security code 

(standard setting is 9) 

3.

 

Press 

OK

 

4.

 

By using the keys 

Å

 and 

Æ

 enter the right number of the security code 

(standard setting is 9) 

5.

 

Press 

OK

 

6.

 

In the display „Eu“ (enrol user) is illuminated 

7.

 

By using the keys 

Å

 and 

Æ

 navigate to “rr“ (delete user) 

8.

 

Press 

OK

 

9.

 

Enter the security code again (see steps 1-5) 

 
Now the display shows “_._” and in the following for approx. 15 sec “OK” 

and then “. .” like after delivery. The inside and outside unit are ready for 
initial operation. 
 

 - 

16 

Possible problem areas and solutions 

 

5. Possible problem areas and their solutions 

 

 

Problem Reason  Solution 

The enrolment of a 
finger is not successful 

 

The finger has not been 
drawn consistently 

starting from the finger 

joint over the senor.  
The finger has been 

drawn too soft or too 

strongly over the 

sensor. 
The finger has been 

drawn too fast or too 

slowly over the sensor. 

Draw the finger consistently 
over the sensor. 

Draw the finger gently, but 

not too softly over the 
finger.  

Draw the finger with 

moderate speed over the 

sensor.  
 

 

An already enrolled 

finger cannot be found 
 

During enrolment 

another area of the 
finger was scanned. 

The enrolment has not 

been carried out 
correctly  

The finger has to be 

enrolled again by drawing it 
consistently over the 

sensor.  

See “Enrolment of a finger 
is not working” – perfect 

enrolment ensures high 

identification efficiency.  

Status point of the 

inside unit is not 

flashing 

Break down of the 

system 

 

Turn off the device for 

approx. 20 sec.  

 

E0 

No connection to the 

outside unit 
 

Check the „4-line” 

connection wire. 

E1 

Already 99 fingers 
enrolled 

It is not possible to enrol 
more fingers. If necessary 

erase fingers in order to 

enrol new ones.  

E2 

30min locking after 3 

times entering the 

wrong security code 

Wait for 30 min., in order to 

key in the security code 

anew. 

E3 

Wrong unit coupling. 

The green LED on the 
outside unit is 

signalling a positive 

identification, which is 

not accepted, because 
one of the devices has 

been changed.  

After exchange of the 

outside or inside unit a 
reset to the initial settings 

has to be carried out.  

 

Summary of Contents for TOCAhome

Page 1: ...ome ekey TOCAhome 3 ekey TOCAhome pc Access system with fingerscan 2 Index of contents SCOPE OF SUPPLY 3 DEVICE OVERVIEW 5 INSTALLATION 6 OPERATION 10 POSSIBLE PROBLEM AREAS AND SOLUTIONS 16 TECHNICAL...

Page 2: ...anual Quick user guide Power supply Inside unit Manual Warranty card User list Screws and pins Mounting plate OU Outside unit Mounting plate IU Quick user guide 4 Scope of supply 1 1 Additional parts...

Page 3: ...utside unit Install the Mounting plate as shown in the illustration besides directly on the wall The ideal installation height is at approximately 135 cm 52 inches upper edge At this height the finger...

Page 4: ...with a change over contact which is freely usable the maximum switching power is 250V 5A Each door opener has to be connected to a dedicated power supply without exception don t use the power supply...

Page 5: ...sage of 4 keys OK ESC OK serves to enter the menu and to confirm your input and serves to change the values in the display and respectively for navigation respectively as shown in the illustration of...

Page 6: ...Eu enroll user This menupoint is used to e n r o l l f i n g e r s i n t h e system 1 99 Set user number Each user has its own user number A user number which is already in use is marked with a blink...

Page 7: ...that this user number is already in use Example 1 Assign the desired user number by using the keys and 9 Press OK 10 The display shows F1 F1 stands for finger 1 Please start to count your fingers at t...

Page 8: ...ide and outside unit are ready for initial operation 16 Possible problem areas and solutions 5 Possible problem areas and their solutions Problem Reason Solution The enrolment of a finger is not succe...

Page 9: ...remely low rate of false identification power consumption o max 7W Speed o Recognition time 20ms per stored finger o Enrolment time 1 2s per finger Recommended diameters of the wires Cable length Min...

Page 10: ...key biometric systems subject to changes errors and omissions excepted No responsibility is accepted for the correctness of the information given ekey biometric systems GmbH Co KG Lunzerstra e 64 A 40...

Reviews: