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TROUBLESHOOTING

SYMPTOM “A”:  NO HEAT, INDICATOR LIGHT – OFF

1) ELECTRIC SUPPLY IS OFF

Ensure the breaker is properly connected to the contactor. (see Fig 2b)
Check the main circuit breaker and reset it to “on”.  (see Fig 3)

2)  NO OR LOW WATER FLOW 

Ensure that the minimum flow rate to switch on your heater is met. 
Minimum flow rate = 0.70 gallons per minute.  Check that the inlet filter screen is clear from 

any debris. This is located in the brass inlet boss. (see Fig 2a)

3)  WATER CONNECTIONS ARE REVERSED

Cold water inlet = right side, hot water outlet = left side.

4)  ELEMENT BURNED OUT

TURN OFF THE MAIN CIRCUIT BREAKER!
Using an ohmmeter test the resistance of the heating element
across the two threaded termination rods on top of the element.
The resistance reading should be 4-15 ohms. If the resistance
is much greater than this value, call Eemax for a replacement element.

SYMPTOM “B”: LOW OR NO HEAT, INDICATOR LIGHT - ON

1) WATER FLOW TOO HIGH

Reduce the water flow by adjusting the outlet ball valve.

2)  INCORRECT POWER SUPPLY

Make sure that the unit is connected to the voltage supply specified on the rating label on
the front cover of the unit.

3) ELEMENT BURNED OUT

TURN OFF THE MAIN CIRCUIT BREAKER!
Repeat the steps from paragraph 4 above.

9

Figure 5

Summary of Contents for ProAdvantage PA004120T

Page 1: ...E TO FOLLOW THE SAFETY RULES MAY CAUSE THE UNIT TO OPERATE IMPROPERLY WHICH COULD LEAD TO DEATH SERIOUS BODILY INJURY AND OR PROPERTY DAMAGE READ THE ENCLOSED WARRANTY CARD WARRANTY OF THIS WATER HEATER WILL DEPEND ON PROPER INSTALLATION AND OPERATION THE WARRANTY SHALL BE VOID IF THE DESIGN HAS BEEN ALTERED THE MANUFACTURER OF THIS HEATER WILL NOT BE LIABLE FOR ANY DAMAGES BECAUSE OF FAILURE TO C...

Page 2: ...R FURTHER INFORMATION FAILURE TO GROUND THE SYSTEM MAY RESULT IN DEATH OR SERIOUS INJURY WARNING WARNING WATER HEATERS ARE EQUIPPED FOR ONE VOLTAGE ONLY THIS WATER HEATER IS EQUIPPED FOR THE VOLTAGE DISPLAYED ON THE MODEL RATING PLATE DO NOT USE THIS WATER HEATER WITH ANY OTHER VOLTAGE OTHER THAN THE ONE SHOWN ON THE MODEL RATING PLATE FAILURE TO COMPLY WITH THIS MAY RESULT IN DEATH SERIOUS BODILY...

Page 3: ...d to the wall using all four mounting holes of the backplate Fig 1 Use an appropriate fastener for the weight For the unit to be mounted against hollow walls we suggest using steel wall anchors with the correct grip range and 10 32 screws at a minimum NOTE The heater should be installed below the level of all hot water outlets serviced by this heater Otherwise install spring loaded check valves on...

Page 4: ...Mounting Layout for Series 1 Systems 4 Fig 1 ...

Page 5: ...ow switch 4 Install isolating valves full flow ball valve type on both inlet and outlet pipes This allows unit to be isolated for maintenance purposes Fig 2b 5 When all plumbing is complete fully check the system for water leaks at all the plumbing connections If any leaks are present take corrective action Then fully open both inlet and outlet BALL VALVES run the hot water outlet fed by this heat...

Page 6: ...re correctly aligned with the inlet and outlet bosses in order to avoid excessive stress on the heater body molding 6 Inlet Isolating Ball Valve Always leave fully open when unit is in service Outlet Isolating Ball Valve throttle open just enough to obtain adequate flow of hot water Union Threaded type Teflon tape only No pipe dope NPT Elbow s Pipe support Figure 2b Pipe support L1 GND N L2 or Con...

Page 7: ...L Use a dedicated circuit with appropriate wiring and circuit breaker configuration which is dictated by the power requirements of the unit see Table 1 and Fig 3 DANGER FAILURE TO GROUND THE SYSTEM MAY RESULT IN DEATH OR SERIOUS INJURY MODEL TYPE Voltage kW output AMPERAGE PA004120T 1f 120V 3 5 29 PA008208T 1f 208V 8 3 40 PA005240T 1f 240V 4 8 20 PA007240T 1f 240V 6 5 27 PA010240T 1f 240V 9 5 40 P...

Page 8: ...effects One any air in the system will be purged out Two the heater unit will be pressurized up to the supply pressure This will prevent the elements from having air pockets when energized 4 At this point you may energize the hot water heater Once energized the Thermostatic control touch pad display on the front cover will illuminate This is where and when you will program your desired temperature...

Page 9: ...e hot water outlet left side 4 ELEMENT BURNED OUT TURN OFF THE MAIN CIRCUIT BREAKER Using an ohmmeter test the resistance of the heating element across the two threaded termination rods on top of the element The resistance reading should be 4 15 ohms If the resistance is much greater than this value call Eemax for a replacement element SYMPTOM B LOW OR NO HEAT INDICATOR LIGHT ON 1 WATER FLOW TOO H...

Page 10: ...ORE TRIAC CONTACTOR Figure 6 Figure 7 10 RELAY ORG TO RELAY COIL T C BLU 2 PIN CONNECTOR 6 Wire T C EX 284 EL L BLK ELEMENT RING TRIAC BLK RELAY ORG TO ECO L1 POWER BLK FROM RELAY LINE SIDE L2 N POWER RE FROM RELAY LINE SIDE Figure 8 ...

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