EDP i-BOX Installation & User Manual Download

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Installation & User Guide

i-BOX Installation And User Guide_V4.2.6

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Installation&

UserGuide

Kalkenstraat 91-93 B-8800 Roeselare (Roulers) - Belgium

Tel. +32(0)51/25.06.10 Fax +32(0)51/24.02.57

Email: [email protected] website: www.rack19.be or www.eldeco.be or www.eldeco-edp.eu

Summary of Contents for i-BOX

Page 1: ...lation And User Guide_V4 2 6 Page 1 of 57 Installation UserGuide Kalkenstraat 91 93 B 8800 Roeselare Roulers Belgium Tel 32 0 51 25 06 10 Fax 32 0 51 24 02 57 Email edp eldeco be website www rack19 be or www eldeco be or www eldeco edp eu ...

Page 2: ...Identification Unauthorised reproduction of any portion of this manual without the written authorisation of Axxess Identification is prohibited The information in this manual is for informational purposes only It is subject to change without notice Companies names and data used in examples herein are fictitious unless otherwise noted Cooper B Line assumes no responsibility for incorrect informatio...

Page 3: ...ectly installed on a properly configured computer for which it is intended Axxess Identification warrants the compact disc upon which this product is recorded to be free from defects in materials and workmanship under normal use for a period of five years from the date of purchase During the warranty period Axxess Identification will replace compact discs which prove to be defective 4 Axxess Ident...

Page 4: ... 12 Power Supply 12 i PAL Overview 12 Cards or Key Fobs 13 Hardware Installation 13 AX200 Software 14 Operating Systems 14 Software Installation 14 Starting the I BOX Software 17 Password Reminder 17 Language Selection 17 Windows Classic or Graphic Style XP Screen 18 Backup Restore 18 Standard Query Language SQL 18 Database Integrity Check 18 Kalkenstraat 91 93 B 8800 Roeselare Roulers Belgium Tel...

Page 5: ...5 Date and Time 25 Transaction Screen 26 Save on Exit 26 Test Wizard 26 Cardholder 30 Main Settings 30 Card Number 30 Imprint Number 30 Employment 30 Department 30 Access Group 30 Card Type 31 Card Status 31 Pin code 31 Photo 31 Add Wizard 32 Replace Wizard 32 Diagnostic 33 Card 0 Function 33 Print Current Card Details 34 Database Fields per Cardholder 34 Kalkenstraat 91 93 B 8800 Roeselare Rouler...

Page 6: ...ttings 40 Door Contact Settings 41 PIN Settings 42 Device Parameters 43 Device Group 43 Device Type 43 Hardware Version 43 Firmware Version 43 Batch Number 43 Serial Number in Batch 43 Database Stamp 43 Access Groups 43 System Settings 44 Site Info 44 Installer Info 45 Test Wizard 45 E Mail Facilities 46 E Mail Unknown Format to Axxess ID 46 Kalkenstraat 91 93 B 8800 Roeselare Roulers Belgium Tel ...

Page 7: ...on Settings 47 COM Port Settings 48 Multiple Single Card Format 48 Default Access Level 48 Default 48 SNMP Configuration 49 Format Statistics 50 Card Type Information 50 Facility Code 50 Card Matching 51 Security 51 Adding a New User 51 Adding a New Authorisation Group 52 Report 53 Log File 54 Quick View 54 Printing 54 Format Types 54 Destination 55 Kalkenstraat 91 93 B 8800 Roeselare Roulers Belg...

Page 8: ... Guide_V4 2 6 Page 8 of 57 Contents Removing the AX200 Program 56 User Notes 57 Kalkenstraat 91 93 B 8800 Roeselare Roulers Belgium Tel 32 0 51 25 06 10 Fax 32 0 51 24 02 57 Email edp eldeco be website www rack19 be or www eldeco be or www eldeco edp eu ...

Page 9: ...gure the PC and controller to start communicating Add and configure cardholders Add sensors Test what you ve set up The i BOX system is a network addressable controller supplied with plug and play Windows software It has been designed to provide comprehensive yet easy to use access control and environmental monitoring The i BOX is available as a complete kit or as component parts to allow you to c...

Page 10: ...200 software be loaded onto a network PC The next step is to populate the software with the network PC s IP address ensuring that all applicable firewalls and other network security systems are configured to allow the addition of other IP addressable units Once this is complete the i BOX units can then be added to the network using the Device searching tool under the Device manager screen This wil...

Page 11: ... the AX200 Series software you would only normally realise their existence if you have experienced some of the issues with other systems If you have then we are sure that you will realise the amount of time and frustration you will save by using the i BOX Series of plug and play access control systems Computer Requirements We support only the following minimum system configuration for the i BOX Mi...

Page 12: ...vice Up to 4 000 User Cards User Fobs per i PAL access control device Up to 14 external sensors per i BOX Overview i PAL stands for Integrated Proximity and Locking An i PAL handle decodes the data from the card and passes this data onto the i BOX controller which then determines whether the door is to open or remain closed Other handle options as well as pin code only reader can be configured as ...

Page 13: ...ware supports up to a maximum of 65 535 cardholders Hardware Installation 1 Install the i BOX controller into the cabinet 2 Plug the 12v DC universal power supply into the power distribution strip mounted in the cabinet in accordance with current electrical regulations Plug the DC jack end of the 12v DC universal power supply into the power jack socket on the rear of the i BOX 3 Install the i PAL ...

Page 14: ... or drivers A number of checks are implemented within the software to ensure that the correct files for the operating system are present The installation process automatically detects the operating system and installs the correct files and drivers Software Installation You can either load the AX200 software from the supplied CD or download the latest version from www cooperbline co uk dowloads Eit...

Page 15: ...Click on Next The default directory where program files are installed is c Program Files AX200 If required click on Change to choose a different folder Click on Next to accept the default or when you ve entered a different destination folder Kalkenstraat 91 93 B 8800 Roeselare Roulers Belgium Tel 32 0 51 25 06 10 Fax 32 0 51 24 02 57 Email edp eldeco be website www rack19 be or www eldeco be or ww...

Page 16: ...inish to exit the setup wizard Some operating systems also require Microsoft Data Access Components to support SQL This is automatically installed if required Please follow the on screen instructions Kalkenstraat 91 93 B 8800 Roeselare Roulers Belgium Tel 32 0 51 25 06 10 Fax 32 0 51 24 02 57 Email edp eldeco be website www rack19 be or www eldeco be or www eldeco edp eu ...

Page 17: ...nd password and select OK Password Reminder A password reminder box displaying the factory default reminds the user to change the default password This reminder box disappears automatically when the default password has been changed Language Selection Installation and operation of the software can be selected in different languages Changing the language can be done from the login screen as well as...

Page 18: ... complete system backup as soon as all the system settings have been entered Create a backup as normal go to restore highlight the newly created file and right click with the mouse and select Rename rename the file e g master settings This backup will allow you to restore the system back to its original programmed settings if required Standard Query Language SQL The database structure is based on ...

Page 19: ...u have suitable access rights and authorisation Please note details below denote the method for obtaining this information on Windows XP systems may vary To find out or to set the PC s IP address simply go to Start then Control Panel Then double click on Network Connections Now double click on Local Area Connection Kalkenstraat 91 93 B 8800 Roeselare Roulers Belgium Tel 32 0 51 25 06 10 Fax 32 0 5...

Page 20: ...ow details of your PC s IP address and Subnet Mask details Make a note of the PC s IP address as you will need to allocate an IP address to each i BOX within the same IP address range Kalkenstraat 91 93 B 8800 Roeselare Roulers Belgium Tel 32 0 51 25 06 10 Fax 32 0 51 24 02 57 Email edp eldeco be website www rack19 be or www eldeco be or www eldeco edp eu ...

Page 21: ...tch lead Now complete the following steps 1 From the Main Screen click on Environment 2 From the Environment screen click on Device Manager 3 Now you should see the network layout of all the connected i BOX units An online unit will be shown as fully white icons Offline units will be shown as a fully white icon but with a red cross through New or non configured units will be highlighted in red Kal...

Page 22: ...simply click Download and click on Yes when the system asks you if you are sure 7 If you now close the Access Point Configuration screen and return to the main screen you should find the newly configured i BOX unit now online The system will now recognise the fact that there is a new device attached and will start a New Device Add Replace Wizard to guide you through the final steps of the device s...

Page 23: ...cting Add In this case the Wizard is guiding the user through the addition of a new i PAL handle device connected to the i BOX The following screen will ask whether you are using PIN codes only a card reader and a PIN code or a card reader only Please select the appropriate radio button for your installation followed by Next Provide a name for the access point i e the location and select OK Kalken...

Page 24: ...entified with the relevant information displayed under access points COM ports 1 to 16 and TCP IP TCP IP AX200 only addresses can also be set up manually if required Error correction speed bit length parity etc are all automatically set up for the optimum performance of the system Once the controllers are in the system the New Device Wizard also allows auto replace This feature allows replacement ...

Page 25: ...rd cards no longer have access Only cardholders with the high security mode set HSM have access whilst this feature is enabled The HSM feature can be switched on by using a card which has the set high security enabled four times consecutively at the reader To change back to the normal mode use a card with the HSM feature four times consecutively Door Unlocked Mode This feature can be activated fro...

Page 26: ...layed in green access denied transactions etc in red and system messages in yellow The number of transactions kept in memory for quick overview on the main screen can be set under System Settings The larger the number the more memory will be required Transactions are always stored and can be viewed or printed under Reports Save on Exit Preferences selected are automatically saved Under General Set...

Page 27: ... and communicate with the controller If the controller is communicating correctly a green acceptance tick is displayed The Test Wizard now requests that a card is swiped or presented to the reader The Test Wizard will now check and verify the card format facility code and card number Select Next to continue Kalkenstraat 91 93 B 8800 Roeselare Roulers Belgium Tel 32 0 51 25 06 10 Fax 32 0 51 24 02 ...

Page 28: ...ill test the high security mode the controller LED will flash 4 times red every 5 seconds Normal Mode presenting your card to the reader again 4 times will put the system back to normal mode the controller LED flashes green every 5 seconds Door Latched Open presenting your card to the reader twice will latch the door open the controller LED will flash green twice every 5 seconds Door Locked presen...

Page 29: ...dded by selecting the cardholder icon or through the cardholder configuration screen Optional features can be set through the access point configuration Kalkenstraat 91 93 B 8800 Roeselare Roulers Belgium Tel 32 0 51 25 06 10 Fax 32 0 51 24 02 57 Email edp eldeco be website www rack19 be or www eldeco be or www eldeco edp eu ...

Page 30: ...nd contractors Imprint Number If the number on the card is not the true number in the card then this printed number can be entered here Alternatively this field can be used for other data e g membership numbers etc Employment To indicate the type of cardholder fields can be selected from the drop down box or entered manually When entered manually it will ask for confirmation when you save the reco...

Page 31: ... to Active It is recommended that you use this field if a card is for instance stolen instead of deleting the whole cardholder record By using this method you can always see at a later stage why the card was inactive Pin code 1 to 6 numbers the default setting is 4 This field is required if PIN Settings found on the Access Point screen is enabled and a keypad or reader with keypad is used If a rea...

Page 32: ...be for all the doors in the access group Individual settings per door can also be made using Mode Settings Replace Wizard The Replace Wizard automatically transfers all the data to a new card and shows the previous card numbers of the cardholder under Other Info All card status selections will disable the existing card but indicates why the card was replaced Kalkenstraat 91 93 B 8800 Roeselare Rou...

Page 33: ... display a summary of the cardholder Card 0 Function If you have frequent visitors or contractors on site you can keep the cardholders details on file and simply allocate a card on their arrival Simply change the allocated card number to 0 when the person leaves then on their return simply change the card number from 0 to the new card number issued Kalkenstraat 91 93 B 8800 Roeselare Roulers Belgi...

Page 34: ... issued to them and a hard copy is kept Simply highlight the user details in the cardholder screen and click on the Print Current Card Details Database Fields per Cardholder A card number and access group are the minimum fields required to activate a card All the other database fields are optional and are grouped over a number of easy to navigate tabs Kalkenstraat 91 93 B 8800 Roeselare Roulers Be...

Page 35: ...me unlimited number of characters Department 50 characters e g Administration Sales Job title 20 characters maximum Access group 50 characters maximum Card type each card can be a different format or facility code allowing use of a variety of existing cards within the same technology Card status active lost stolen suspended destroyed inactive PIN code from 1 to 6 digits individual per user Photo g...

Page 36: ...yment date use drop down calendar or type in date Contract duration enter number of months Phone number 30 characters maximum Extension number 50 characters maximum Fax number 30 characters maximum Mode Settings Tab Individual settings per door and per user for High Security and Latch function authorised to set Latch function authorised to set High Security mode access granted in High Security mod...

Page 37: ...ry text field maximum 20 characters Postcode text field maximum 20 characters Home phone text field maximum 30 characters Mobile text field maximum 30 characters Email address text field maximum 40 characters Home page text field maximum 50 characters National Insurance No text field maximum 20 characters Payroll text field maximum 20 characters Notes text field maximum 255 characters Kalkenstraat...

Page 38: ...acters maximum Parking space text field 50 characters maximum Second Car Car make select from drop down list Car model select from drop down list Car colour select from drop down list pre defined with car shown in selected colour Registration number text field 30 characters maximum Parking space text field 50 characters maximum Kalkenstraat 91 93 B 8800 Roeselare Roulers Belgium Tel 32 0 51 25 06 ...

Page 39: ... goods inwards The extended length of the field allows up to 50 characters e g Building 1 Section West Door 28 Admin The first 20 characters are displayed on the current controller information Door Comments This memo field can store additional details regarding the location or any other use e g temporarily out of use due to building work CCTV This allows you to associate an IP camera with an acces...

Page 40: ...ally silent Start up Mode Settings The start up mode setting enables you to determine how the door operates in case of total power failure including exhaustion of the battery back up All the data is stored permanently in the controller for up to 100 years without the need for any power and upon power up will continue to operate without the need for a database download High security mode Only cardh...

Page 41: ...r will be disabled not the REX if the door contact is open This feature can be used for alarm systems e g the alarm is on so the door cannot be opened Parking application there is no car on the presence loop so the barrier cannot be activated by a pedestrian or for air locks one of the two doors is open so the second remains closed Door held open alarm The length of time the door is allowed to be ...

Page 42: ... the number requires a to complete the entry If the maximum length is set to four then only four digits have to be entered Card PIN A valid card must first be presented to the reader followed by the individual PIN of the cardholder In this mode the controller will know from the card what the PIN length will be Timeout indicates in seconds the time required to enter the PIN number before clearing t...

Page 43: ...ally downloaded If another PC is connected this number is different and a forced download is required since the data held on the PC and the i BOX controller are different Access Groups When multiple access controllers are used they can be grouped together in an access group This allows certain cardholders to have access to All doors and others to have access to a limited number of doors The access...

Page 44: ...isplays the total amount of RAM in use by the computer Often other applications running in the background occupy a lot of memory therefore leaving less than expected for the access control application A continuous 100 bar shows that adding memory will improve performance substantially HDD Usage This should never come too close to 90 Clean or remove unwanted and obsolete files from the hard drive t...

Page 45: ... an easy and effective way to setup the i BOX system Together with hardware and software tests the test wizard enables you to setup the appropriate card format The card used for testing will have access to all doors with high security and latched door unlocked functions enabled At the end of the wizard the test report can be printed to a default printer and the test card can be deleted if required...

Page 46: ...The database can become slow if a large number of additions and deletions of records occur The compact database function reorganises the database which reduces the database size and improves the speed Compacting the database is recommended every three months or every 500 cardholder changes Backup Settings It is strongly recommended to backup the system frequently This can be done manually or autom...

Page 47: ...ter stage through the report module After the set time the system will automatically resume The default setting is 5 minutes Function Settings Allow Auto Detecting New Devices Auto detect can be switched off if required Allow Auto Download System and cardholder data is automatically downloaded to the controller when you close and go back to the main screen When switched off downloads have to be do...

Page 48: ...s Auto Detect Multiple Single Card Format Multiple formats The AX200 software allows that each cardholder has a unique format If selected then a card type this includes format and facility code should be selected for each cardholder Single Format Normally cards are of the same format and facility code If cards of the same technology manufacturer are used from other systems then multiple formats ca...

Page 49: ...the General Settings tab click on Advanced to bring up the Com Port Advanced Setup screen This screen allows you to define how and where the SNMP traps are handled It allows you to configure who is notified of an alarm event and includes the ability to define different notification points for different types of alarm function Simply click on Enable SNMP alarms to activate this function Kalkenstraa...

Page 50: ...ders in the database Total active cards Total lost cards Total stolen cards Total suspended cards Total destroyed cards Total inactive cards Total records of card 0 cardholder details with no card issued Facility Code This is a unique number allocated to a specific manufacturer Although multiple sites or manufacturers may use the same card ranges the Facility Code makes the card unique to that par...

Page 51: ...dition of new facility codes or card formats by presenting the card to the reader Unknown Card formats can be added using the optional Card Analyser Program or by contacting the factory Security Individual passwords can be issued to different users with different rights to view and edit Passwords are not case sensitive The default user 1 cannot be deleted however the password can be changed Adding...

Page 52: ...elect New type in the new Group Name Double click on the current group access permission symbols to enable or disable the permissions Access enabled Access disabled Select save Kalkenstraat 91 93 B 8800 Roeselare Roulers Belgium Tel 32 0 51 25 06 10 Fax 32 0 51 24 02 57 Email edp eldeco be website www rack19 be or www eldeco be or www eldeco edp eu ...

Page 53: ...l Microsoft Access Microsoft Word Text files CSV files ODBC ASCII file Comma delimited file Standard reports Rich Text Format Powerful reports are easily obtained entering selection criteria Brief Cardholder Summary Detailed Cardholder Summary Card Numbers and Facility Codes Access Points Access Group List Dossier Report Employer Details Department List Workspell Operators Event Printing Log Print...

Page 54: ... sorted on the screen To print select the print icon or select the envelope icon to export the data from the report Reports can be exported to a number of spreadsheet and word processor formats as well as ODBC and common data interchange formats This makes the distribution of information easier The export process requires you to specify a format and a destination The format determines the file typ...

Page 55: ...report However the program attempts to preserve as much formatting as the export format allows Note Transaction date and times are issued by the PC Events are not stored in the i BOX Destination The destination determines the export location of your report Application Disk File Microsoft Exchange folder Lotus Domino Microsoft Mail MAPI All operation commands database and system changes are stored ...

Page 56: ...Add Remove Programs select AX200 from the drop down list Click on the Remove radio button Windows will then ask you to confirm that you are sure you want to remove the AX200 software Click Yes and the AX200 software will be removed from the PC Kalkenstraat 91 93 B 8800 Roeselare Roulers Belgium Tel 32 0 51 25 06 10 Fax 32 0 51 24 02 57 Email edp eldeco be website www rack19 be or www eldeco be or ...

Page 57: ...nstallation And User Guide_V4 2 6 Page 57 of 57 User Notes Kalkenstraat 91 93 B 8800 Roeselare Roulers Belgium Tel 32 0 51 25 06 10 Fax 32 0 51 24 02 57 Email edp eldeco be website www rack19 be or www eldeco be or www eldeco edp eu ...

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