32
ENGLISH
USER/INSTALLER
TROUBLESHOOTING
MESSAGE
PROBLEM
SOLUTION
HO7
Shut-down due to exceeding
maximum fumes temperature.
• Check the type of pellet (contact the technician if in
doubt)
• contact the technician
H08
Switching OFF due to excessive
overheating of the product.
• see HO7
H09
Shut-down due to gearmotor
failure.
• Contact the technician
H10
Switching OFF due to circuit
board overheating.
• Contact the technician
H11
Switching OFF due to the inter-
vention of the safety pressure
switch.
• Ensure the stove and flue are clean
• Contact the technician
• Check that the combustion chamber door is closed
H12
Room temperature probe
failure. The product is operating
in manual mode.
• Contact the technician
* If the pellets do not enter the combustion chamber, check that the pellet tank is closed.
In fact, a safety switch shuts down the appliance if the pellet tank remains open.