14
Troubleshooting
Before Calling for Help
If the unit appears to be malfunctioning, read through the
“Operation” section of this manual first.
If the problem persists, check the Troubleshooting Guide below and on the following page. The
problem may be something that can easily be solved or explained.
Symptoms
Possible Causes
Solutions
The outdoor beverage cooler
turns on and off frequently.
The temperature is higher
than the recommended
ambient environment.
Run the cooler at the
appropriate ambient
temperature.
The door is being opened
often.
Minimize the number of times
the door is opened.
The door is not completely
closed.
Make sure the door is
completely closed.
The door gasket is not sealing
properly.
Make sure the door gasket is
sealing properly.
The cooler does not have the
suggested ventilation.
Read and follow the
“Installation Clearance
Requirements” section.
The outdoor beverage cooler
displays a Probe Error.
The thermostatic sensor has
malfunctioned.
Contact EdgeStar customer
service.
The outdoor beverage cooler
does not turn on.
There is a power failure.
Ensure the cooler is plugged
in and the power outlet has
power.
The cooler is not plugged in.
Plug the unit in to a power
outlet that has sufficient
amperage.
A house fuse has blown or
the circuit breaker is tripped.
Replace the broken fuse in
your fuse box or reset the
breaker. Make sure that the
circuit is not overloaded.
The outdoor beverage cooler
will not reach the desired
temperature.
The cooler is placed too close
to a heat source.
Keep the cooler away from
direct sun light or other heat
sources.
The cooler does not have
sufficient ventilation.
Read and follow the
“Installation Clearance
Requirements” section.
The door is opened too
frequently or for a long period
of time.
Close the door tightly and do
not open the door too
frequently or for a long period
of time.
The outdoor beverage cooler
is making strange noises.
Certain sounds are normal.
Read the “Normal Sounds”
section.
The unit is not level or is
touching another appliance.
Check to make sure that the
cooler is level, and that it is
not in contact with another
appliance or furniture.
