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Can I use the heater on a job/construction site?
The heater was not designed to be used in a high dust construction environment.
Using the heater for this purpose will void your warranty.
My thermostat setting is higher/lower than I want it to be?
All Bi-Metal Mechanical Line Voltage thermostats are less accurate than digital
thermostats, yet they are more durable. Pre-set dial placement and a differential
rating of +/- 3 degrees also play a role in accuracy. This is absolutely normal and
consistent with all Bi-Metal Mechanical Line Voltage thermostats. If the heater
is maintaining your comfort level, it is working correctly.
Can I move the heater around while it is operating?
It is not recommended to move any portable heater while it is operating. We rec-
ommend moving the heater once the fan has completely turned off.
What is the life expectancy for the Quartz Elements?
Average element life is 5000+ hours or approximately 3 to 5 years. The Quartz
Elements are replaceable by an authorized service dealer.
What is Zone Heating?
Zone heating is all about focusing heat where people spend the most time. After
all, there is no point to heating multiple rooms to 68+ degrees when they are not
in use.
How many kilowatts per hour does the heater use?
Heater Model 1000 was tested by an independent lab in a home environment and
determined to use 1.263 kilowatts per hour. Heater Model 500 uses approximate-
ly half the kilowatts per hour as the 1000 model.
What is the BTU Rating for the heaters?
Model 500 Heater is approximately 2300 BTUs.
Model 1000 Heater is approximately 5000 BTUs.
The BTUs are basically irrelevant as a unit of measure since the patented heating
process of the EdenPURE
™
INTENTIONALLY does not operate using old ineffi-
cient methods of heat combustion, which is rated by using the BTU rule. Our
heating method is far superior for efficiency, safety, comfort, and providing a nat-
ural healthy indoor environment.
Can I use the heater and another appliance at the same time?
Yes, as long as they are not on the same circuit. Zone heaters are considered to
be an appliance. You should not run more than one larger appliance on a single
circuit breaker. Your freezer, refrigerator, microwave oven, washing machine,
dryer, and other such appliances should not share a circuit breaker.
Can I use an extension cord, surge protector, or power strip with my heater?
NO. It is designed to plug directly into a grounded 110 volt 15 amp or higher cir-
cuit receptacle.
I don’t have a grounded outlet; can I use a cord adapter or remove the
grounding plug?
NO. If you don’t have a grounded outlet, contact a licensed electrician in your
area for advice. Removing or altering any part of the heater will void the
warranty.
