ECX BARRAGE ECX01011, Instruction Manual

Page: 32 / 40

32
EN
What This Warranty Covers
Horizon Hobby, LLC, (Horizon) warrants to the original purchaser that the
product purchased (the “Product”) will be free from defects in materials and
workmanship at the date of purchase.
What is Not Covered
This warranty is not transferable and does not cover (i) cosmetic damage,
(ii) damage due to acts of God, accident, misuse, abuse, negligence, com-
mercial use, or due to improper use, installation, operation or maintenance,
(iii) modification of or to any part of the Product, (iv) attempted service by
anyone other than a Horizon Hobby authorized service center, (v) Product not
purchased from an authorized Horizon dealer, or (vi) Product not compliant
with applicable technical regulations or (vii) use that violates any applicable
laws, rules, or regulations.
OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON MAKES NO
OTHER WARRANTY OR REPRESENTATION, AND HEREBY DISCLAIMS ANY
AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE
IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. THE PURCHASER ACKNOWLEDGES
THAT THEY ALONE HAVE DETERMINED THAT THE PRODUCT WILL SUIT-
ABLY MEET THE REQUIREMENTS OF THE PURCHASER’S INTENDED USE.
Purchaser’s Remedy
Horizon’s sole obligation and purchaser’s sole and exclusive remedy shall be
that Horizon will, at its option, either (i) service, or (ii) replace, any Product
determined by Horizon to be defective. Horizon reserves the right to inspect
any and all Product(s) involved in a warranty claim. Service or replacement
decisions are at the sole discretion of Horizon. Proof of purchase is required
for all warranty claims. SERVICE OR REPLACEMENT AS PROVIDED UNDER
THIS WARRANTY IS THE PURCHASER’S SOLE AND EXCLUSIVE REMEDY.
Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL
OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR PRODUCTION OR
COMMERCIAL LOSS IN ANY WAY, REGARDLESS OF WHETHER SUCH
CLAIM IS BASED IN CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT
LIABILITY OR ANY OTHER THEORY OF LIABILITY, EVEN IF HORIZON HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Further, in no
event shall the liability of Horizon exceed the individual price of the Product
on which liability is asserted. As Horizon has no control over use, setup, final
assembly, modification or misuse, no liability shall be assumed nor accepted
for any resulting damage or injury. By the act of use, setup or assembly,
the user accepts all resulting liability. If you as the purchaser or user are
not prepared to accept the liability associated with the use of the Product,
purchaser is advised to return the Product immediately in new and unused
condition to the place of purchase.
Law
These terms are governed by Illinois law (without regard to conflict of law
principals). This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state. Horizon reserves the right
to change or modify this warranty at any time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot provide warranty
support or service. Once assembly, setup or use of the Product has been
started, you must contact your local distributor or Horizon directly. This
will enable Horizon to better answer your questions and service you in the
event that you may need any assistance. For questions or assistance, please
visit our website at www.horizonhobby.com , submit a Product Support
Inquiry, or call the toll free telephone number referenced in the Warranty
and Service Contact Information section to speak with a Product Support
representative.
Inspection or Services
If this Product needs to be inspected or serviced and is compliant in the
country you live and use the Product in, please use the Horizon Online
Service Request submission process found on our website or call Horizon to
obtain a Return Merchandise Authorization (RMA) number. Pack the Product
securely using a shipping carton. Please note that original boxes may be
included, but are not designed to withstand the rigors of shipping without
additional protection. Ship via a carrier that provides tracking and insurance
for lost or damaged parcels, as Horizon is not responsible for merchandise
until it arrives and is accepted at our facility. An Online Service Request is
available at http://www.horizonhobby.com/content/service-center_
render-service-center . If you do not have internet access, please contact
Horizon Product Support to obtain a RMA number along with instructions for
submitting your product for service. When calling Horizon, you will be asked
to provide your complete name, street address, email address and phone
number where you can be reached during business hours. When sending
product into Horizon, please include your RMA number, a list of the included
items, and a brief summary of the problem. A copy of your original sales
receipt must be included for warranty consideration. Be sure your name,
address, and RMA number are clearly written on the outside of the shipping
carton.
NOTICE: Do not ship LiPo batteries to Horizon. If you have any issue with
a LiPo battery, please contact the appropriate Horizon Product Support
office.
Warranty Requirements
For Warranty consideration, you must include your original sales
receipt verifying the proof-of-purchase date. Provided warranty
conditions have been met, your Product will be serviced or replaced free
of charge. Service or replacement decisions are at the sole discretion of
Horizon.
Non-Warranty Service
Should your service not be covered by warranty, service will be
completed and payment will be required without notification or
estimate of the expense unless the expense exceeds 50% of the
retail purchase cost. By submitting the item for service you are agreeing
to payment of the service without notification. Service estimates are avail-
able upon request. You must include this request with your item submitted
for service. Non-warranty service estimates will be billed a minimum of ½
hour of labor. In addition you will be billed for return freight. Horizon accepts
money orders and cashier’s checks, as well as Visa, MasterCard, American
Express, and Discover cards. By submitting any item to Horizon for service,
you are agreeing to Horizon’s Terms and Conditions found on our website
http://www.horizonhobby.com/content/service-center_render-
service-center .
ATTENTION: Horizon service is limited to Product
compliant in the country of use and ownership. If received,
a non-compliant Product will not be serviced. Further, the sender
will be responsible for arranging return shipment of the un-
serviced Product, through a carrier of the sender’s choice and at
the sender’s expense. Horizon will hold non-compliant Product
for a period of 60 days from notification, after which it will be
discarded.
10/15
LIMITED WARRANTY