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11

SPLIT-TYPE ROOM AIR CONDITIONER

EDCM 

TROUBLESHOOTING GUIDE

MALFUNCTION

CAUSE

WHAT SHOULD BE DONE?

OPERATION (RUN) indicator or other

indicators continue flashing.

If one of the following code appears on the 

display area: E0, E1, E1, E2, E3..... or P0, P1, P2, P3... 

( go to www.ecoxline.com)

Fuse blows frequently or circuit breaker trips 

frequently .

Other objects or water fall into the air conditioner.

Terrible odors are smelled or abnormal sounds

are heard.

The unit may stop operation or continue to run in a safety 

condition(depending on models). Waiting for about 10 

minutes, the fault may be recovered automatically, if not, 

disconnect the power and then connect it in again. If the 

problem still exists, disconnect the power and contact the 

nearest customer service center.

Stop the air conditioner immediately, disconnect the power 

and contact the nearest customer service center.

Power cut.

Unit may have become unplugged.

Fuse may have blown.

Battery in remote controller may have been

exhausted.

The time you have set with timer is incorrect.

Inappropriate temperature setting.

Air filter is blocked.

Doors or windows are open.

Air filter or outlet of indoor or outdoor unit has been 

blocked.

Compressor 3 minutes protection has been activated.

Wait for power to be restored.

Check that plug is securely in wall receptacle.

Replace the fuse.

Replace the battery.

Wait or cancel timer setting.

Set temperature correctly. Fopr detailed method 

please refer to "Using remote control" section.

Clean the air filter.

Close the doors or windows.

Clear obstructions away first, then restart the 

unit.

Wait.

Trouble

Unit does not

start

Unit not cooling

or heating

(Cooling/Heating

models only

room very well

while air flowing

out from the air

conditioner

If the troble has not been corrected, please contact a local dealer or the nearest customer service center. Be sure to inform 

them of the detailed malfunctions and unit model.

Do not attempt to repair the unit yourself.

Always consult an authorised service provider.

NOTE

Summary of Contents for EDCM series

Page 1: ...EDCM OWNER S MANUAL SPLIT TYPE ROOM AIR CONDITIONER Thank you for purchasing this ecox product Before using this machine please read this manual and retain it for future reference EDCM EACM EDCM ...

Page 2: ...ISPOSAL Do not dispose of this product as unsorted municipal waste Collection of such waste separately for special treatment is necessary It is prohibited to dispose of this appliance in domestic household waste For disposal there are several possibilities The municipality has established collection systems where electronic waste can be disposed of at least free of charge to the user When buying a...

Page 3: ...res Never pull the plug out by pulling on the cable Hold the plug firmly and pull it out of the plug socket otherwise there is a risk of damaging the cable Do not operate your air conditioner in a wet room such as a bathroom or laundry room Remove all dirt from the power plug and plug it firmly Soiled plugs can cause fire or an electric shock In the event of any abnormalities such as smell of burn...

Page 4: ... too long with the doors or windows open or if the humidity is very high If the air conditioner is to be used in conjunction with other heaters the air should be refreshed periodically otherwise there is a risk of lack of oxygen Always pull out the power plug if the unit is not going to be used for any lengthy period of time Collections of dust can cause fire Always switch off the air conditioner ...

Page 5: ...in the machine So we strongly suggest that the open angle of the horizontal louver should not be set too small in case the condensed water forms and drops from the horizontal louver SELF CLEAN function Optional Function used after the Shut Down of cooling operation to clean the Evaporator and keep it as fresh for the next operation The unit will operate as following sequence FAN ONLY mode at Low f...

Page 6: ...etely off Vertical swing function Optional After the AC starts up users can control the vertical louver swing by the remote controller This manual does not include Remote Controller Operations see the Remote Controller Instruction packed with the unit for details Optimum performance will be achieved within these operating temperatures If air conditioner is used outside of the above conditions cert...

Page 7: ...perate the air conditioner for long periods with the air flow direction set downward in cooling or dehumidifying mode Otherwise condensation may occur on the surface of the horizontal louver causing moisture to drop on to the floor or on furnishings When the air conditioner is started immediately after it was stopped the horizontal louver might not move for approximately 10 seconds Open angle of t...

Page 8: ... highest comfort level Do not adjust the unit to excessive temperature levels Close doors and windows on COOL or HEAT modes or performance may be reduced Use TIMER ON button on the remote controller to select a time you want to start your air conditioner Do not put any object near air inlet or air outlet as the efficiency of the air conditioner may be reduced and the air conditioner may stop runni...

Page 9: ...it in cool place For the models with plasma do not touch the plasma within 10 minutes after you open the panel Install the air freshening filter back into position Insert the upper portion of air filter back into the unit taking care that the left and right edges line up correctly and place filter into position Replacement of air filter and air freshening filter Remove the air filter Remove the ai...

Page 10: ...e plastic parts in the unit when the temperature is changing A noise may be heard due to louver restoring to its original position when power is turned on Dust is blown out from the indoor unit This is a normal condition when the air conditioner has not been used for a long time or during first use of the unit A peculiar smell comes out from the indoor unit This is caused by the indoor unit giving...

Page 11: ...e unplugged Fuse may have blown Battery in remote controller may have been exhausted The time you have set with timer is incorrect Inappropriate temperature setting Air filter is blocked Doors or windows are open Air filter or outlet of indoor or outdoor unit has been blocked Compressor 3 minutes protection has been activated Wait for power to be restored Check that plug is securely in wall recept...

Page 12: ...EDCM AF_ECX_ING_EDCM_MU_141114 ...

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