eCOUNT Technology GmbH
Schatzbogen 60
D-81829 München
Tel.: 0049 (0)89 454571-0
Fax.: 0049 (0)89 454571-11
General
information and important notes
2
1.4
Warranty
Each board is carefully and thoroughly tested before being shipped. If, however, problems
should occur during the operation, please check your user specific settings of all boards
included in your system. This is often the source of the fault. If a board is defective, it can be
sent to your supplier for repair. Please take care of the following steps:
-
The board returned should correspond to the factory default settings since a test is
only possible under these settings.
-
In order to repair your board as fast as possible, we require some additional
information from you. Please fill out the attached Repair Form and include it with the
defective board.
-
If possible, the board will be upgraded to the latest version without additional cost.
-
Upon receipt of the board, please be aware that your user specific settings are
changed during the test.
Within the guarantee, the repair is free as long as the guarantee conditions were kept. If no
fault has been found, you will be charged with the test cost due to the high test expenditure.
Repairs outside of the guarantee will be charged.
This ECOUNT Technology GmbH product is warranted against defects in material and
workmanship for our guaranteed warranty period from the date of shipment. During the
warranty period, ECOUNT Technology GmbH will, at its option, either repair or replace
products which prove to be defective.
For warranty service or repair, the product must be returned to a service facility designated
by ECOUNT Technology GmbH.
The foregoing warranty shall not apply to defects resulting from improper or inadequate
maintenance or handling by buyer, unauthorized modification or misuse, operation outside of
the environmental specifications for the product, or improper installation or maintenance.
ECOUNT Technology GmbH will not be responsible for any defects or damages due to a
faulty ECOUNT Technology GmbH product other than the products supplied by ECOUNT
Technology GmbH.
