INSTALLATION, OPERATION AND MAINTENANCE MANUAL
Pellet boiler Bisolid OM-PBBV02/07/2017/EN
46
7.
TROUBLESHOOTING
The possible failures and the methods for removal have to be well known in case of trouble
with the system operation. In the automated pellet burner from series Bisolid GP xx_B hc>
manual book a table for the possible failures and their troubleshooting has been presented.
Additional information is filled in the next table that might be helpful to the end users or to the
servicing technicians.
Table 7.1.
Description of the troubleshooting in the boiler’s operation and methods of their
elimination.
FAILURE
CAUSE
TROUBLESHOOTING
Low temperature in
the heating premises
Insufficient
heating
output
It is necessary to adjust the burner’s
heating output
Low
temperature
assigned to the boiler
circulations
water
temperature thermostat
It is necessary to increase the
assigned value of the circulations
water temperature
Low
temperature
assigned to the room
thermostat (if connected)
It is necessary to increase the room
thermostat’s assigned temperature
value
High temperature in
the heating premises
High
temperature
assigned to the boiler
circulations
water
temperature thermostat
It is necessary to decrease the
assigned value of the circulations
water temperature (the recommended
minimum value is 60
o
C)
High heating output level
of the burner
It is necessary to adjust the heating
output level of the burner
High
temperature
assigned to the room
thermostat (if connected)
It is necessary to decrease the room
thermostat’s assigned temperature
value
The boiler is
switched on, but
there is no burning
process
There is no assignment
for operation
Check the room thermostat
assignment for operation and the
switch “START”. Read the burner
description too.
Difficult pellets firing
Low quality pellets
It is necessary to replace the fuel. Its
water content is probably higher than
the required for normal operation of
the appliance
Fuel ignition is
accompanied with
loud noise
Insufficient
chimney
draught
It is necessary to take measures to
increase the draught*. Clean the
chimney, check its sealing and
presence of defects, ask for servicing
assistance;
Overheating of the
boiler
No
heating
load
or
improper adjustment of
the
burner’s
heating
output level or of the
heating installation
It is necessary to check the heating
installation operation and eventually to
adjust its parameters – performed by
specialist. After cooling down of the
appliance and removal of the problem
the emergency thermostat must be
deactivated (unscrew its protection
