Ecosys ECOSYS M6035cidn, Operation Manual

Page: 27 / 50

10-26
Troubleshooting > Troubleshooting
Responding to Send Error
Error
Code
Message Corrective Actions
Reference
Page
1101 Failed to send the e-mail. Check the host name of the SMTP server on the
Command Center RX. page 2-53
Failed to send via FTP. Check the host name of FTP. page 5-23
Failed to send via SMB. Check the host name of SMB. page 5-23
1102 Failed to send via SMB. Check the SMB settings.
•
Login user name and login password
NOTE
If the sender is a domain user, specify the domain
name.
•
Host name
• Path
page 5-23
Failed to send the e-mail. Check the following on the Command Center RX.
•
SMTP login user name and login password
• POP3 login user name and login password
• E-mail size limit
page 2-53
Failed to send via FTP. Check the FTP settings.
•
Login user name and login password
NOTE
If the sender is a domain user, specify the domain
name.
• Path
• Folder share permissions of the recipient
page 5-23
1103 Failed to send via SMB. Check the SMB settings.
•
Login user name and login password
NOTE
If the sender is a domain user, specify the domain
name.
• Path
• Folder share permissions of the recipient
page 5-23
Failed to send via FTP. Check the FTP settings.
•
Path
• Folder share permissions of the recipient
page 5-23
1104 Failed to send the e-mail. Check the e-mail address.
NOTE
If the address is rejected by the domain, you cannot
send the email.
page 5-22