12
Sudden or Very Rapid Decrease in Observed Flow Rate
Possible Causes:
1. Substantial Drop in Pressure of Feed Water
2. Inlet or Outlet Valve on SpringHouse Partially Closed
3. Obstruction Within the SpringHouse
4. Blockage in check valve
Actions: (complete in order until problem is isolated)
CAUTION - SHOCK HAZARD: Be sure unit is unplugged before
proceeding with any step.
1. Check to make sure that both the inlet and outlet valves on the
SpringHouse unit are in the fully opened position.
2. Close inlet and outlet valves to SpringHouse unit. Open bypass
valve. Is full flow restored? If yes, problem resides with the
SpringHouse, if no, problem resides with the water system
supplying the SpringHouse or the back flow check valve on
the valve assembly.
3. Remove back flow check valve and check for proper alignment
and operation. If unit is operating correctly, problem resides with
water system supplying the SpringHouse unit. If back flow check
valve is operational and full flow is achieved in bypass mode,
proceed to step 4.
4. Turn off the water supply to the SpringHouse, leave the bypass
closed and open a faucet. This will bleed off the pressure in the
system. Under certain extreme conditions, turbulence in the
SpringHouse may mobilize some of the polyphosphate crystals in
the outlet of canister #6. These crystals could become lodged in
the outlet of the filter. Relieving the pressure on the system would
have allowed them to fall back into the bottom of the canister,
once again opening the restriction. Repressurize the unit then
open the supply line to household plumbing system. If full flow is
not restored, proceed to next step.
5. Turn off the water supply to the SpringHouse, leave the bypass
closed and relieve pressure using the pressure relief valve on
the unit (on those units where the valves are operational) or by
opening a faucet. This will bleed off the pressure in the system.
Carefully remove canister #6. Inspect for floating debris on the
surface of the water PRIOR to emptying the canister. If no debris
is evident, SLOWLY pour out the water in the canister while
inspecting for presence of any debris. Once emptied of water, set
the canister aside. Reach into the outlet side of the canister head
(this is the hole in the middle) and probe to identify if the outlet
orifice is plugged. If it is, remove material, replace canister and
repressurize unit. If full flow is not restored, repeat the procedure
with canisters 1, 2, 3, 5, and 7.
6. If full flow is still not restored, it is likely that a filter is clogged
or faulty. Refer to page 11 regarding the changing of filters.
Gradual Reduction In Flow Volume or Pressure
Possible Causes:
1. Water pressure to the house from the source has been reduced
2. One or more filter cartridges in the SpringHouse unit are clogging
or otherwise reaching the end of their useful life
Actions: (complete in order until problem is isolated)
CAUTION - SHOCK HAZARD: Be sure unit is unplugged before
proceeding with any step.
1. Check to make sure that both the inlet and outlet valves on the
SpringHouse unit are in the fully opened position.
2. Close inlet and outlet valves to SpringHouse unit. Open bypass
valve. Is full flow restored? If yes, problem resides with the
SpringHouse, if no, problem resides with the water system
supplying the SpringHouse.
3. Turn off the water supply to the SpringHouse, leave the bypass
closed. Bleed pressure in the system by opening a faucet or the
pressure relief valve on the unit itself. Close the outlet valve. Wash
hands. Carefully remove canister #7 and take out the 1-micron
filter, placing it in a clean plastic garbage bag. Replace canister #7
WITHOUT the filter, being careful to lubricate the O-rings with a
suitable food-grade silicone. Open the outlet valve and then the
inlet valve to the SpringHouse allowing the unit to repressurize.
Check to determine if full flow through the SpringHouse unit has
been restored. If it has, you have isolated the clogged filter and
can proceed to install a new one. If flow has not been restored
you must check the remaining canisters, each in turn.
4. Canister #6 contains loose polyphosphate crystals. Refer to
“Sudden or Very Rapid Decrease In Observed Flow Rate”
steps 4,
5, and 6 to check this canister.
5. Without returning the filter cartridge to canister #7, repeat the
procedure outlined in #3 above for canisters 5, 3, 2, and 1 being
sure to check each in turn until the clogged filter is identified.
DO NOT MIX UP THE CARTRIDGES AS THOSE THAT ARE NOT
CLOGGED MUST BE REINSTALLED IN THEIR
ORIGINAL CANISTERS.
6. Once you have identified the clogged filter and replaced it,
replace the previously removed filters to their original canisters.
Turn on the water supply to the SpringHouse by opening the inlet
valve. Leave the bypass closed and open the outlet valve. Open a
faucet to bleed the air from the system and check to insure that
full flow is restored through the SpringHouse.
TROUBLESHOOTING
Summary of Contents for SpringHouse
Page 1: ...Owner s Manual ...
Page 13: ...13 INSTALLATION NOTES ...
Page 14: ...14 INSTALLATION NOTES ...
