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Warranty Conditions
Mooof nv congratulates you with your new purchase and thanks
you for the confidence in our products.
This warranty certificate must be carefully read and then correctly
filled in and submitted within 10 days after the purchase. Then the
warranty period of 24 months after purchase goes into effect.
A vehicle without complete completion and signing of the warran-
ty book is excluded from warranty.
The vehicle must be serviced by your Mooof dealer for the first 24
months in accordance with the maintenance schedule.
When selling your vehicle, you must hand over the warranty certi-
ficate to the new owner.
All warranty claims must be sent (by the official Mooof dealer) with
the parts for assessment to:
Mooof nv
Rijksweg 440
8710 Wielsbeke
BUYER RESPONSABILITIES:
- The buyer is responsible for proper maintenance according to the
maintenance schedule by an official Mooof dealer.
- Checking and maintaining standard liquid levels and lubricants.
- One must not drive with a defective and / or worn part causing
more damage.
- Ensure that the vehicle does not run faster than the permitted
construction speed.
- Checking VIN and frame number.
- Check whether the identification plate is present and matches
the COC.
- The correct use of the vehicle according to regulations.
1. Definitions in these warranty conditions:
- Bullit / Neco : Mooof Benelux
- Dealer: An official Mooof concessionaire
- Customer: Any natural or legal person who purchases a product
from the dealer or legal successor of that natural or legal person.
- Product: The vehicle as further described in (the copy of) the at-
tached warranty registration card.
- Delivery: The delivery by the dealer to the customer. Delivery of
the product in a new and unused at that time.
- Producer / Manufacturer: the producer / manufacturer of Bullit or
Neco scooters and motorbikes.
2. Warranty:
Mooof guarantees that if the product exhibits material and / or
construction defects for 2 years after delivery, Mooof will repair
these errors (or have them repaired) provided the customer has al-
ways and comprehensively fulfilled all obligations and regulations
as described below and insofar as the guarantee is not hereafter
limited or excluded. The guarantee states that parts that, in the re-
asonable opinion of Mooof, exhibit material and / or construction
defects are replaced or repaired free of charge at the discretion of
Mooof.
3. The warranty period stated in Article 2 will not be extended
after repair and / or replacement under the guarantee.
4. The customer must report material and / or construction er-
rors to the dealer within a reasonable period of time after dis-
covering the error.
5. Repair and / or replacement work under the warranty may
only be carried out by the dealer or Mooof and only by using ori-
ginal Mooof parts, under penalty of expiration of the warran-
ty.
If the repair or replacement is carried out before Mooof has
confirmed in writing that repair or replacement is covered by the
warranty, the customer will be responsible for the costs the costs
associated with the repair or replacement by the dealer.
6. Excluded from warranty:
- tires, spark plugs, light bulbs, batteries, friction materials, chains,
coolant, lubricants
- defects that are not material and / or construction faults, such as
defects as a result of normal wear and tear, internal and external
contamination, rust and paint damage, transport, freezing, over-
heating, overloading and / or dropping of the product.
7. No guarantee is available if:
- the completely filled-in warranty registration card is not returned
by the buyer to Mooof within 10 days after delivery
- if the product has been repaired, modified, adjusted and / or ta-
ken in
maintenance by someone other than the dealer or Mooof
- the product does not consist of original Mooof parts or parts that
are explicitly known by Mooof
- the customer upon discovering the material and / or constructi-
on fault has not done everything reasonably possible to limit the
damage
- other fuels and lubricants than those specified in the instruction
manual have been used
- the product is not in accordance with the regulations as descri-
bed in the instruction booklet, or otherwise carelessly used.
- the maintenance of the product is not carried out in time, as des-
cribed in the instruction booklet, by the dealer. With the aid of the
attached service card, which has to be stamped by the dealer each
time, timely maintenance must be demonstrated.
- The product has been used for competition purposes, competiti-
ons, performance rides or rental
- The product has been developed for competition use.
- In the request for repair or replacement under the warranty incor-
rect and / or incomplete information has been provided.
8. If Mooof has repaired material and / or construction defects in
accordance with these warranty conditions, Mooof will be fully
discharged in respect of its warranty obligations and Mooof or
the manufacturer will not be obliged to pay any further (dama-
ge) compensation, unless the customer proves that damage is
caused by intent or gross negligence on the part of Mooof, the
manufacturer or their managerial staff, or the customer proves
that liability arises from Title 3 Section 3 Book 6 of the Belgian
Civil Code.
Nor can the customer demand dissolution of the purchase agree-
ment based on material and / or construction defects found, un-
less the buyer can not reasonably be expected to maintain the
purchase agreement.
