
NOTICE!
Material damage due to improper transportation!
– Transport units can fall or tip over if improperly transported. This can
cause a large amount of damage. When unloading the shipping crates,
during delivery or even during general shipping, proceed safely and pay
attention to the symbols and the information on the packaging.
Danger of putting into operation a piece of transport equipment which
has been damaged during transport:
– If damages are discovered during unpacking, do not install or put unit
into operation, as otherwise uncontrollable faults can occur.
Transport inspection:
– Examine delivery for completeness and transportation damages and
report every damage.
– Damage claims can only be filed within the applicable period for
complaints.
In event of transportation damages visible from the outside:
– Do not accept the delivery or accept provisionally.
– Note the extent of damage on transport documents Delivery note of the
carrier and initiate a complaint immediately.
1.3
Repairs / returns to Ecolab Engineering GmbH
DANGER!
Conditions for returns
Before returning all parts must be completely free of chemicals inside
and outside!
We would like to point out that only clean parts and pumps that have been
rinsed with water and are free of dosing agents can be accepted by our
customer service in order to eliminate the risk of injury to our personnel
from chemical products.
Furthermore, we request that the goods sent in are, if possible due to their
size, additionally packed in a suitable bag that prevents residual moisture
from escaping into the outer packaging. Enclose a copy of the product data
sheet of the dosing chemicals used so that our service staff can prepare for
the appropriate use of the PPE.
General information
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