ENGLISH
Translation of the German original user manual
32
For compliance, the following harmonized standards have been applied:
•
EN 60335-1:2012 + AC:2014 + A11:2014 + A13:2017
•
EN 60335-2-15:2016 + A11:2018
•
EN 55014-1:2017
•
EN 55014-2:2015
Note: In the event of any changes made to the devices mentioned above without our express permission, this
declaration of conformity will become invalid.
11. TROUBLESHOOTING
Problem
Possible Cause
Troubleshooting
Little or no crema on top of the
coffee
The grind is not fine enough
Use a finer grind.
Tamp the ground coffee more
firmly.
Reduce the brewing pressure.
The coffee is too old.
Use fresh coffee
There is too much chlorine in the
water.
Use a chlorine filter.
The amount of ground coffee is
not enough.
Use the right coffee amount:
Approx. 7 g
–
9 g (1/4 ounce) of
coffee for each cup.
The shower screen is dirty.
Clean the brewing group.
Sparse coffee dispensing, only
drop by drop
The grind is too fine.
Increase the grinding degree.
Tamp the ground coffee only
slightly.
Increase the brewing pressure.
There is too much ground coffee.
Use approx. 7 g
–
9 g (1/4 ounce)
of coffee for every cup.
Weak “body”
The grind is not fine enough.
Reduce the grind.
The coffee is old.
Use fresh coffee.
The amount of ground coffee is
not enough.
Use approx. 7 g
–
9 g of coffee
for each cup.
The shower screen is dirty.
Clean the shower screen.
Foam instead of crema
The coffee beans are improper.
Use another coffee bean.
The setting of the coffee grinder
is not suited for the coffee beans
in use.
Adjust the coffee grinder (When
changing the coffee beans,
changing the grind may also be
necessary.)
The green control lamp is
switched off: there is not enough
water in the water tank.
Refill water.
Portafilter/ brewing group is
dripping
Portafilter is not fixed properly.
Fix the portafilter properly.
Group gasket is broken.
Change the group gasket and
shower screen.
Portafilter/ brew group is
dripping.
“CLn” is shown on the display.
The cleaning mode is
programmed
Clean the brew group. After
having operated the brew lever 10
times, the “CLn” will disappear.
There is a dot on the display.
The display is switched off.
Press
+
to turn it on.
