NPT-1020 Installation and Maintenance Manual
Maintenance
ECI Telecom Ltd. Proprietary
7-12
Table
7-7: Troubleshooting procedures for SMD1B/SMS4 cards
No. Symptoms
Probable cause
Corrective actions
1
Green ACT indicator off Defective indicator
Select
Maintenance > LED Test
in the LCT-APT
menu and check that the
indicator blinks for some time. If not, replace
the module.
FPGA in module
downloaded
unsuccessfully
Power off and wait a few minutes before
powering on again.
If the Green ACT indicator is still off,
download and activate the NE embedded
software package either through the
LCT-APT or the Boot Configuration Tool.
After the new embedded software package
is activated, the ACT indicator should be on
and the FAIL indicator should be off.
Defective module
If the ACT indicator is still off, replace the
module.
If the ACT indicator is still off, replace the
NPT-1020 unit.
2
Red FAIL indicator on
or not turning off after
power-on and reset
Damaged software or
defective card/module
Perform a warm reset on the NPT-1020 by
pushing the RST button.
If the FAIL indicator is on after reset,
download and activate the NE embedded
software package either through the
LCT-APT or the Boot Configuration Tool.
After the software is completely
downloaded to the NPT-1020, the ACT
indicator should be on and the FAIL
indicator should be off.
If the FAIL indicator turns on again, replace
the module.
Table
7-8: General troubleshooting procedures for extended cards PE1_63/P345_3E/
SM_10E/EM_10E/S1_4/P345_3E/DMCE1_32
No. Symptoms
Probable cause
Corrective actions
1
Both red FAIL indicator
and red Alarm
indicator do not turn
off after power-on
Boot damaged
Extract the card and reinsert it into the
extended slot on the EXT-2U. If this does not
resolve the problem, replace the module.
2
Green ACT indicator
off
Defective indicator
Select
Maintenance > LED Test
in the LCT-APT
menu and check that the indicator blinks for
some time. If not, replace the module.