EN
32
EN
33
Problem
Possible cause
Solution
The induction hotplate is not
working (the On light is not
on).
The power cord is not
connected to the power
socket.
Check the electricity supply (by
connecting a cord to the power
socket).
The pot is too small, the
diameter of the bottom is
smaller than 12 cm.
Use an appropriate pan.
The pot is not located in the
centre of the induction zone.
Move the pan to the centre of the
heating zone.
Inappropriate type of pot/
pan.
Purchase a pan that is appropriate
for induction cooking.
The induction hotplate is not
functioning.
Disconnect the induction hotplate
from the electrical power supply
and contact a service centre.
The induction hotplate is
working but not sufficiently
(the On light is on).
Insufficient cooling by air.
Check that the required distance
from surrounding walls is adhered
to and whether the air inflow and
outflow openings are not covered.
Problem.
The ambient temperature
is too high (the cooling
system cannot maintain the
hotplate in normal operating
conditions
1)
.
Check whether the fan is not
sucking in hot air.
Lower the ambient temperature -
move the hotplate elsewhere.
Air temperature must be lower than
40 °C.
Problem with the hotplate.
Disconnect the induction hotplate
from the electrical power supply
and contact a service centre.
The heating is turning on and
off every couple of minutes,
the fan is on.
The air inflow or outflow is
not fully functional.
Check that the required distance
from surrounding walls is adhered
to and whether the air inflow and
outflow openings are not covered.
The heating is turning on and
off every couple of minutes,
the fan is not on.
Problem with the fan.
Problem with the fan control.
Disconnect the induction hotplate
from the electrical power supply
and contact a service centre.
After a longer period of
continuous operation the
heating turns on and off every
couple of minutes.
The coil is overheated, the
induction zone is too hot.
Empty pot.
Pot with overheated
contents.
Turn off the induction hotplate,
remove the pot from the hotplate
and wait until the induction zone
cools down.
Small metal objects (e.g.
spoons) are being heated in
the induction zone.
Pot detection is not set
correctly.
Disconnect the induction hotplate
from the electrical power supply
and contact a service centre.
1) Cooling system (fan) turns on if the heating temperature exceeds 55°C. At temperatures over 70°C
the regulator automatically lowers power output so that the unit remains in normal operating
condition.