English
English
25
ERROR
POSSIBLE CAUSE
TROUBLESHOOTINGU
Unsatisfactory washing
results.
Your laundry is too soiled for the
selected program.
Use the information in the program
table to select the most suitable
program.
Too little detergent was used.
Use the correct amount of detergent
according to the instructions on the
package.
There is too much laundry in the
washing machine.
Check that the maximum capacity for
the selected program has not been
exceeded.
Hard water.
Increase the amount of detergent
according to the manufacturer's
instructions.
The laundry is too pressed together
in the drum.
Make sure that the laundry is evenly
distributed in the drum.
As soon as the washing
machine is filled with
water, the water is
drained.
The end of the drain hose is too low
for the washing machine.
Check that the drain hose is at suitable
height. (**).
Water did not appear in
the drum during washing.
There is no malfunction. The water
is in the part of the drum that is not
visible.
-
Detergent residues stick
to the laundry.
Insoluble particles in some
detergents may appear as white
spots on your laundry.
After drying, perform another rinse or
clean the laundry with a brush.
Gray stains appear on the
laundry.
There is untreated oil, cream or
ointment on your laundry.
Use the correct amount of detergent
according to the instructions on the
package in the next wash.
The spin cycle does not
occur or occurs later than
expected.
There is no malfunction. The
unbalanced load system has been
activated.
The unbalanced load control system
will try to distribute the laundry evenly
in the drum. The spin starts when the
laudry is spread. The next time you
wash, spread the laundry evenly in the
drum.
(*)
See the chapter on maintenance and cleaning of the washing machine.
(**) See the chapter on installing the washing machine.
Error codes and their solution
The washing machine is equipped with a built-in malfunction detection system. Malfunctions are indicated by
a combination of lit operating lights. The most common error codes are listed below.
ERROR CODE
CAUSE
SOLUTION
E01
The washing machine door is not
properly closed.
Close the door properly until you hear a
click. If your washing machine still shows a
malfunction, switch off the washing machine,
unplug it and contact the nearest authorized
service center immediately.
