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English
English
12
TROUBLESHOOTING
Problem
Solution
The TV won't turn on.
Check that the plug of the power cord is firmly
plugged into an electrical outlet. Unplug the TV from
the power supply, wait about 60 seconds and then
plug the TV in again and power on.
Poor TV signal reception.
Tall buildings or nearby hills can cause interference
to the broadcast signal and "ghosting" or other
image errors. Changing the antenna orientation can
improve picture quality.
If you use an inside antenna, reception can be
worse under certain circumstances. Try changing
the antenna positioning to improve reception. If the
picture does not improve, use an outdoor antenna.
No picture.
Make sure the antenna is correctly connected to the
TV.
Try selecting another channel and see if the problem
is outside your receiver.
The picture is fine, but no sound is playing.
Increase the volume.
Make sure the sound on the TV is not muted.
The sound is fine, but no picture or poor color.
Increase the contrast and brightness of the image, or
change other image settings in the Settings menu
Image
Picture mode settings.
Restore the default image settings in the Settings
menu
Image
Image mode settings
Restore
current mode.
Snowy pictur, noise or picture freezes.
Check for proper antenna connection, adjust
antenna orientation if necessary.
There are distracting streaks across the image.
Other electrical appliances such as hairdryers or
vacuum cleaners can cause interference. Switch
appliances used near the TV off.
Remote controller does not operate.
The remote control must be removed from the
plastic bag it came in before first use.
Try moving the remote control closer to the TV.
The front of the remote control should be pointed
directly at the TV.
Check that the batteries are inserted correctly in the
control, or try using new batteries.
Make sure there are no obstacles between the
remote control and the TV that could prevent proper
signal transmission.
No image from the connected PC.
Check that the cable is properly connected at both
ends or that it is not bent/damaged in some places.
When the device is connected to the RCA port,
streaks appear in the picture.
Make sure you use a good quality cable or use a
different one.
Disconnect and reconnect the cable at both ends.