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English
English
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TROUBLESHOOTING
Problem
Solution
The TV cannot be turned on
•
Make sure the TV's power cord is plugged in and the outlet
has power.
•
If the red light is on and the TV still does not work, unplug
it and plug it in again after 20 seconds.
•
If the TV can only be turned on with a button on the control
panel, check the remote control.
The signal is of poor quality
•
If you are near tall buildings or mountains, ghosting may
appear in the picture during analog reception. Try to point
the antenna better.
•
If you use an indoor antenna, the signal reception may be
poor under certain circumstances. We recommend using
an external antenna for optimal reception.
No image
•
Check that the antenna is connected properly. Switch to
other programs to see if the problem is with all programs
or just some.
There is no sound
•
Try to raise the volume
•
Check is the sound is muted or if headphones are
connected.
The sound is fine, but the image is not or
has poor colors
•
Try adjusting the contrast, brightness, and colour of the
image.
There is noise in the picture
•
Check that the antenna cable is OK and properly connected
to the antenna input.
Angled lines on the screen
•
Some household appliances, such as hair dryers or vacuum
cleaners, etc., may interfere with reception. Switch off
these appliances.
Remote control does not work
•
Try using the remote control at shorter distance from the
TV.
•
Make sure the batteries are inserted correctly and are not
dead. Replace them if necessary.
The TV turns itself off after a while
•
If there is no TV signal, the TV switches itself to standby
after a while.
No video (PC mode)
•
Check that the cable is properly connected to the VGA
input and that it is not bent in some places.
Flashing vertical lines (PC mode)
•
Enter the main menu and adjust the vertical position of the
image to remove this distortion.
Horizontal flashing (PC mode)
•
Adjust the horizontal position of the image to remove this
distortion.
The screen is too bright or dark (PC mode) •
Adjust the correct brightness and contrast in the picture
settings in the menu.
No response from PC
•
Make sure that the set output resolution of the computer
also supports the TV.
Lines in the picture from a device
connected to the AV input
•
Make sure you use a cable of good quality.
Smart_TV_24_32_40_43_50_cz_sk_de_en.indb 30
Smart_TV_24_32_40_43_50_cz_sk_de_en.indb 30
19.08.2020 17:19:19
19.08.2020 17:19:19