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Phone: 866-356-1992 | Email: [email protected] | Address: 315 - A Industrial RD Summerville, SC 29483

PLEASE NOTE: THIS MANUAL IS SUBJECT TO CHANGE AT ANYTIME, TO ENSURE THIS MANUAL IS UP TO DATE PLEASE VISIT OUR HELP DESK

AT WWW.ECCOTEMP.COM FOR ALL OF OUR PRODUCT MANUALS.

11

Product Support: Eccotemp.com/help-desk            Shop Online: Eccotemp.com/products          Store Locater: Eccotemp.com/locater

Water connections

1. 

All water pipe must comply with national and applicable state and local water pipe codes.

2.  The unit should be connected directly to the main water supply. Flush pipe with water to remove any debris or loose 

particles 

3. 

It is required that 1/2”NPT water connections be used with model IE11, use 3/4”NPT water connections with the 

following models, IE15A, IE15B, IE18, IE21, IE24, IE27. 

4.  Please remember to install rubber seal rings at the connections. When all water connections are completed, check for 

leaks and take corrective action before proceeding.

5. 

Connect the cold water supply to the threaded pope labeled :inlet” and the hot water to the threaded pipe labeled 

“outlet”. IMPORTANT: RUBBER WASHER MUST BE USED FOR PROPER SEAL.

Electrical connection

1. 

All electrical work must comply with national and applicable state and local electrical codes

2.  All units must be connected to a properly grounded dedicated branch circuit of proper voltage rating. 

3. 

Before beginning any work on the electric installation, be sure that main breaker panel switch is OFF to avoid any 

danger of electric shock, all mounting and plumbing must be completed before proceeding with electrical hook-up.  

4.  iE11, iE15B can be connected to a single circuit, use a supply cable protected by a double pole breaker. Connect the cold 

water supply to the threaded pope labeled :inlet” and the hot water to the threaded pipe labeled “outlet”. IMPORTANT: 

RUBBER WASHER MUST BE USED FOR PROPER SEAL.

5. 

iE15A, iE18 require two independent circuits. Use two supply cables protected by two separate double pole breakers.

6. 

iE21, iE24, iE27 require three independent circuits. Use three supply cables protected by three separate double pole 

breakers.

7. 

While feeding the cable to terminal blocks, please make sure the metal wire ends and the terminal blocks touch 

completely. Then tighten the screws to make sure there is full contact and the current can go through.

OPERATION INSTRUCTIONS

1. 

Turn on the circuit breaker to bring electrical power to the unit. 

2.  Open water faucet for a few minutes until water flow is continuous and all air is purged from water pipes. The 

unit must be operated after the breakers are turned on.

3. 

After the unit is supplied with power, a beep sound can be heard and LED lights for 2 seconds, no other display, 

the appliance keeps standby.

4.  Touch               to turn ON/OFF the appliance. When the unit is ON, LED displays actual water temperature of the 

outlet. When the appliance is not operating, the screen will switch to the screen saver after 15 seconds. The 

display screen light will be off.  Touch the screen, it will return to operating mode.

 

 

Touch             and             to adjust the outlet temperature. Temperature setting range is 86-127°F. 

• 

If the unit has been paused, You may initially get a short burst of very hot water while you turn on again. Please 

run the water through for a few seconds to let the temperature settle down. Please check hot water with hand 

before you taking a shower.

• 

If the unit will not be used in winter, drain out water completely so that the heater will not FREEZE.

• 

Please periodically clean inlet strainer and the shower to keep a free water flow.

5. 

Touch           and hold on for 5 seconds to lock the operation keys and the           will light in the display screen. All 

the operational keys can not function.

 

 

Touch          key and hold on for 5 seconds to lift the temperature lock and the          will disappear in the display 

screen. The operational keys can function right now. 

6. 

The real time water flow (GPM) displays in the screen when there is water flow through the water heater. 

7. 

There is a automatic memory function to avoid repetitive operation, while you turn on the appliance, the default 

set temperature will be the same as last time it was set.

4.

Summary of Contents for iE-11

Page 1: ......

Page 2: ...SC 29483 Product Support Eccotemp com help desk Shop Online Eccotemp com products Store Locater Eccotemp com locater PLEASE NOTE THIS MANUAL IS SUBJECT TO CHANGE AT ANYTIME TO ENSURE THIS MANUAL IS UP...

Page 3: ...00W FLOW RATE 0 85 3 2 GPM REQUIRED RATING OF CIRCUIT BREAKER 2x40A CONFORMS TO UL STD 499 CERTIFIED TO CSA STD C22 2 NO 64 10 SERIAL NUMBER MADE IN CHINA CAUTION ATTENTION FOR HOUSEHOLD AND INDOOR US...

Page 4: ...the water heater Quick Start Guide iE 18 iE 21 iE 24 iE 27 1 Mounting Mount vertically on a flat surface i e board or wall larger than the unit itself Make sure bracket is secure by utilizing a stud...

Page 5: ...be frozen as this could result in serious damage to the unit Wait until you are sure that it has completely thawed out before switching the heater back on 8 Before taking a shower please feel the outl...

Page 6: ...0 degree temperature rise 1 to 2 single applications such as single shower sink washer dishwasher located in warmer climates averaging incoming water temperatures above 65 degrees F Not recommended mu...

Page 7: ...Support Eccotemp com help desk Shop Online Eccotemp com products Store Locater Eccotemp com locater ELECTRICAL DIAGRAM MODEL iE 11 iE 15B L1 T1 T2 R1 R2 L2 E THERMAL CUT OUT 95 CONTROL SYSTEM DISPLAY...

Page 8: ...15 15 18 21 24 27 Max Amp Load A 50 63 63 75 88 100 113 Min Required Circuit Breaker A 60 80 2 X 40 2x50 3 X 40 3 X 40 3 X 50 Min Wire Size AWG Cooper 8 6 2 X 8 2 X 8 3 X 8 3 X 8 3 X 8 Min Water Flow...

Page 9: ...T MANUALS 5 Product Support Eccotemp com help desk Shop Online Eccotemp com products Store Locater Eccotemp com locater MODEL iE 11 MODEL iE 15B PRODUCT INNER STRUCTURE Display screen heating chamber...

Page 10: ...otential water splashes or spray Be sure to use wall anchors or screw directly into studs 4 Position the unit upright with all plumbing connections at the bottom of the unit 1 Make sure the appliance...

Page 11: ...iate place on a section of wall that meets all safety and installation requirements Fig 1 Front and back of the appliance Fig 2 Remove screw which fixed the bracket on back of the appliance Fig 3 Hold...

Page 12: ...ETHOD CONTINUED Fig 4 Remove 4 screws and washers from the unit to free the front cover Carefully lift the front cover off the unit a few inches Disengage the ribbon cable connecting the front cover L...

Page 13: ...ine Eccotemp com products Store Locater Eccotemp com locater INSTALLATION LOCATION METHOD CONTINUED Fig 6 Connect the cable to the terminal blocks please notice the guidance logo below the terminal bl...

Page 14: ...E THIS MANUAL IS SUBJECT TO CHANGE AT ANYTIME TO ENSURE THIS MANUAL IS UP TO DATE PLEASE VISIT OUR HELP DESK AT WWW ECCOTEMP COM FOR ALL OF OUR PRODUCT MANUALS INSTALLATION LOCATION METHOD CONTINUED F...

Page 15: ...ouble pole breakers 6 iE21 iE24 iE27 require three independent circuits Use three supply cables protected by three separate double pole breakers 7 While feeding the cable to terminal blocks please mak...

Page 16: ...ter flow 6 Reduced outlet water pressure Inlet strainer or shower clogged Clean strainer and shower 7 LED displays E1 Outlet temperature is over 67 F 153 F A Reduce the temperature B Turn up the water...

Page 17: ...Warranty Period This Warranty is extended by Eccotemp Systems to the Owner This warranty takes effect on the date of installation of the Product or 30 days after the date of purchase whichever occurs...

Page 18: ...nd handling of the replacement part cost for permits or materials necessary for the repair or incidental costs resulting from damage external to the unit resulting from the failure NOTWITHSTANDING ANY...

Page 19: ...l Venting Incl 20 80 PSI Not Included Manual 80 120 2 Years limited 15 x 4 x 24 30 lbs 17 x 11 x 28 32 lbs CHECK OUT SOME OF OUR OTHER ECCOTEMP PRODUCTS WHOLE HOME PRODUCT COMPARISONS fvi12 INDOOR ONL...

Page 20: ...SC 29483 Product Support Eccotemp com help desk Shop Online Eccotemp com products Store Locater Eccotemp com locater PLEASE NOTE THIS MANUAL IS SUBJECT TO CHANGE AT ANYTIME TO ENSURE THIS MANUAL IS UP...

Page 21: ......

Page 22: ...com help desk Magasinez en ligne Eccotemp com products Localisateur de Magasin Eccotemp com locator VEUILLEZ PRENDRE NOTE QUE CE MANUEL EST SUJET MODIFICATION EN TOUT TEMPS POUR VOUS ASSURER DE SA MIS...

Page 23: ...CHOC LECTRIQUEICA CHAUFFE EAU LECTRIQUE SANS R SERVOIR 4002422 MODEL iE 15A CAPACIT 240Vac 60Hz 15000W CAPACIT DE D BIT 0 85 3 2 GPM CAPACIT DU DISJONCTEUR REQUISE 2x40A CONFORME UL STD 499 CERTIFI NO...

Page 24: ...iE 18 iE 21 iE 24 iE 27 1 Montage Monter le chauffe eau verticalement sur une surface plate c d un panneau ou un mur plus large que l unit elle m me Assurez vous de fixer le support de fa on s curita...

Page 25: ...ait provoquer des dommages importants de l unit Attendez jusqu ce que vous soyez s r qu il se trouve totalement d gel avant de remettre en route l appareil de chauffage 8 Avant de prendre une douche v...

Page 26: ...egr s de hausse de temp rature 1 2 applications uniques comme un seul l ment douche vier laveuse lave vaisselle situ dans des climats temp r s avec des temp ratures d arriv e d eau sup rieures 65 degr...

Page 27: ...T1 T2 R1 R2 L2 E THERMAL CUT OUT 95 CONTROL SYSTEM DISPLAY SCREEN INLET TEMP SENSOR FLOWMETER OUTLET TEMP SENSOR REMARK J RELAY R HEATING SYSTEM T TRIAC MOD LE iE 15A iE 18 L1 L1 T1 T2 R1 R2 L2 E THE...

Page 28: ...quis Disjoncteur A 60 80 2 X 40 2x50 3 X 40 3 X 40 3 X 50 Min Calibre C ble AWG Cooper 8 6 2 X 8 2 X 8 3 X 8 3 X 8 3 X 8 Min D bit d Eau Pour Activer GPM L min 0 53 2 0 85 3 2 0 85 3 2 0 85 3 2 0 85 3...

Page 29: ...E INT RIEURE DU PRODUIT Display screen heating chamber Temp sensor bottom case control board Display screen Terminal blocks flowmeter 10 9 in 17 3 in 10 9 in 17 3 in Display screen heating chamber Tem...

Page 30: ...es ou visser directement sur des montants 4 Positionner l unit la verticale avec tous les raccordements de plomberie en bas de l unit STRUCTURE INT RIEURE DU PRODUIT MOD LE iE 21 iE 24 iE 27 Display s...

Page 31: ...nez un emplacement appropri sur la section du mur qui rencontre toutes les conditions d installation et de s curit n cessaires Fig 2 Enlever la vis qui attachait le support l arri re de l appareil Fig...

Page 32: ...INSTALLATION Fig 4 Retirez les 4 vis et les rondelles de l unit pour lib rer le capot avant Avec pr caution soulevez le capot avant de l unit de quelques pouces D gager le c ble ruban en raccordant l...

Page 33: ...com help desk Magasinez en ligne Eccotemp com products Localisateur de Magasin Eccotemp com locator SUITE DE L EMPLACEMENT ET M THODE D INSTALLATION Fig 6 Raccordez le c ble aux borniers veuillez not...

Page 34: ...CATION EN TOUT TEMPS POUR VOUS ASSURER DE SA MISE JOUR VEUILLEZ VISITER NOTRE SERVICE D ASSISTANCE L ADRESSE SUIVANTE WWW ECCOTEMP COM POUR TOUS LES MANUELS DE NOS PRODUITS SUITE DE L EMPLACEMENT ET M...

Page 35: ...4 iE27 n cessitent trois circuits ind pendants Utiliser trois c bles d alimentation prot g s par trois disjoncteurs bipolaires s par s 7 Au moment du branchement de l alimentation aux borniers veuille...

Page 36: ...e 67 C 153 F A R duire la temp rature B Augmenter le d bit d eau 8 L cran LED affiche E3 Panne du capteur de temp rature Veuillez contacter votre distributeur local 9 Surcharge affich e Le d bit d ent...

Page 37: ...ie est tendue par Eccotemp Systems l Acheteur Cette garantie prend effet partir de la date de l installation du produit ou 30 jours apr s la date d achat relativement ce qui se produira en premier lie...

Page 38: ...l envoi la livraison et la manutention de la pi ces de rechange le co t pour les autorisations ou le mat riel n cessaire pour la r paration ou tout co t accessoire r sultant du dommage ext rieur l uni...

Page 39: ...VAC DisponibleengasnaturalyLP 2 5 deventilaci nhorizontal Incl 20 80 PSI No incluido Manual 80 120 2 a os limitada 15 x 4 x 24 30 lbs 17 x 11 x 28 32 lbs JETEZ UN COUP D OEIL CERTAINS DE NOS AUTRES PR...

Page 40: ...com help desk Magasinez en ligne Eccotemp com products Localisateur de Magasin Eccotemp com locator VEUILLEZ PRENDRE NOTE QUE CE MANUEL EST SUJET MODIFICATION EN TOUT TEMPS POUR VOUS ASSURER DE SA MIS...

Page 41: ......

Page 42: ...SC 29483 Product Support Eccotemp com help desk Shop Online Eccotemp com products Store Locater Eccotemp com locater PLEASE NOTE THIS MANUAL IS SUBJECT TO CHANGE AT ANYTIME TO ENSURE THIS MANUAL IS UP...

Page 43: ...CACI NREQUERIDADELCORTACIRCUITOS 2x40A DE ACUERDO A UL STD 499 CERTIFICADOPORCSASTD C22 2NO 64 10 N MERO SERIAL HECHO EN CHINA PRECAUCI N Y AVERTENCIA S LOPARAUSOINTERIORYDOM STICO POUR LES MENAGES ET...

Page 44: ...E 24 iE 27 1 Montaje Montar verticalmente sobre una superficie plana ejem tablero o pared m s grande que la unidad Aseg rese de que el soporte sea seguro mediante el uso de un poste o los anclajes de...

Page 45: ...raves da os a la unidad Espere hasta que est seguro de que se ha descongelado completamente antes de encender el calentador nuevamente 8 Antes de tomar una ducha por favor verifique la temperatura de...

Page 46: ...ra 1 a 2 aplicaciones individuales como ducha individual lavabo lavadora lavavajillas situado en climas m s c lidos con un promedio de temperatura del agua de entrada por encima de 65 grados F No reco...

Page 47: ...THERMAL CUT OUT 95 CONTROL SYSTEM DISPLAY SCREEN INLET TEMP SENSOR FLOWMETER OUTLET TEMP SENSOR REMARK J RELAY R HEATING SYSTEM T TRIAC MODELO iE 15A iE 18 L1 L1 T1 T2 R1 R2 L2 E THERMAL CUT OUT 90 C...

Page 48: ...rruptoresA 60 80 2 X 40 2x50 3 X 40 3 X 40 3 X 50 Tama o M n Cab e AWG de Cobre 8 6 2 X 8 2 X 8 3 X 8 3 X 8 3 X 8 M n Flujo de Agua para Activaci n GPM L min 0 53 2 0 85 3 2 0 85 3 2 0 85 3 2 0 85 3 2...

Page 49: ...ODUCTO Display screen heating chamber Temp sensor bottom case control board Display screen Terminal blocks flowmeter 10 9 in 17 3 in 10 9 in 17 3 in Display screen heating chamber Temp sensor bottom c...

Page 50: ...loque la unidad en posici n vertical con todas las conexiones de plomer a en la parte inferior de la unidad ONTINUACI N DE LA ESTRUCTURA INTERNA DEL PRODUCTO MODELO iE 21 iE 24 iE 27 Display screen Te...

Page 51: ...apropiado sobre una secci n de pared que cumpla todas las condiciones de seguridad para la instalaci n Fig 1 Parte delantera y trasera de la instalaci n Fig 2 Retire el tornillo que fija el soporte en...

Page 52: ...4 Retire 4 tornillos y arandelas de la unidad para liberar la cubierta frontal Levante con cuidado la tapa frontal de la unidad algunas pulgadas Desenganche el cable plano que conecta el panel de la...

Page 53: ...nline Eccotemp com products Store Locater Eccotemp com locater CONTINUACI N DE M TODO Y UBICACI N DE LA INSTALACI N Fig 6 Conectar el cable a los conectores por favor observe el logotipo de gu a debaj...

Page 54: ...CUALQUIER MOMENTO PARA ASEGURAR QUE ESTE MANUAL SE ENCUENTRE ACTUALIZADO REVISE NUESTRO SITIO DE AYUDA WWW ECCOTEMP COM PARA TODOS LOS MANUALES DE NUESTROS PRODUCTOS CONTINUACI N DE M TODO Y UBICACI N...

Page 55: ...de dos polos separados 7 Mientras se hace la alimentaci n del cable a los bloques de la terminal por favor aseg rese de que los extremos del alambre de metal y los bloques de terminales se toquen por...

Page 56: ...el flujo de agua 8 LED exhibe E3 Falla en el sensor de temperatura P ngase en contacto con su distribuidor 9 Indicaci n de sobrecarga Flujo de entrada de agua es demasiado Reduzca el caudal de entrada...

Page 57: ...sta garant a se extiende por los sistemas de Eccotemp al propietario Esta garant a entra en vigor en la fecha de instalaci n del producto o 30 d as despu s de la fecha de compra lo que ocurra primero...

Page 58: ...o de garant a limitada El propietario ser responsable de los gastos incurridos incluyendo los costos de mano de obra para dar servicio a la unidad env o entrega y manipulaci n de la pieza de repuesto...

Page 59: ...ilaci nhorizontal Incl 20 80 PSI No incluido Manual 80 120 2 a os limitada 15 x 4 x 24 30 lbs 17 x 11 x 28 32 lbs VER ALGUNOS DE LOS DEM S PRODUCTOS ECCOTEMP COMPARACI N DE PRODUCTOS PARA TODO EL HOGA...

Page 60: ...SC 29483 Product Support Eccotemp com help desk Shop Online Eccotemp com products Store Locater Eccotemp com locater PLEASE NOTE THIS MANUAL IS SUBJECT TO CHANGE AT ANYTIME TO ENSURE THIS MANUAL IS UP...

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