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English

Properly maintained, your water heater 

will provide years of dependable 

trouble-free service. It is recommended 

that a periodic inspection of the burner, 

relief valve, water filter and venting 

system should be made by service 

personnel qualified in gas appliance 

repair.

It is suggested that a routine preventive 

maintenance program be established 

and followed by the user.

At least once a year, lift and release the 

lever handle on the pressure relief valve, 

located in the hot outlet piping of the 

water heater, to make certain the valve 

operates freely. Allow several gallons to

flush through the discharge line to an 

open drain.

Rapid closing of faucets or solenoid 

valves in automatic water using 

appliances can cause a banging noise 

heard in a water pipe. Strategically 

located risers in the water pipe system 

or water hammer arresting devices can 

be used to minimize the problem.

Inspect the area around the water 

heater to ensure a safe operating 

environment. Keep water heater 

area clear and free from combustible 

materials, gasoline, and other 

flammable vapors and liquids. Ensure 

the water heater has not been 

damaged. If damage or denting is 

present, contact a service personnel to 

verify proper operation.

Check for any abnormal sounds during 

normal operation of the water heater.

All piping should be checked for gas 

and/or water leaks. Refer to page 27 

of this manual for instructions on leak 

testing.

The air intake and cold water supply 

filters should be cleaned monthly. Refer 

to the “Maintenance” section for

further information.

DO NOT

 operate the water heater if 

you feel something is wrong with the 

unit.

DO NOT

 allow children to operate or 

otherwise handle the unit.

       DANGER: Before

manually operating the 

relief valve, make certain 

no one will be exposed 

to the danger of the hot

water released by the

valve. The water may be 

hot enough to create a 

scald hazard. The water 

should be released into a

suitable drain to prevent 

injury or property 

damage.

       DANGER: Hotter

water increases the

potential for Hot Water 

Scalds.

       DANGER: Failure 

to perform the 

recommended

Routine Preventative

Maintenance can harm 

the proper operation of 

this water heater, which 

can cause carbon

monoxide dangers,

excessive hot water 

temperatures and other 

potentially

hazardous conditions.

483

Maintaining your Water Heater

Routine Preventative Maintenance

NOTICE: If the pressure relief valve on the hot water heater discharges periodically, this may be

due to a problem in the water system. Contact the water supplier or your plumbing contractor on how to 

correct this. DO NOT plug the relief valve outlet.

NOTICE: After inspection, maintenance, and/ or cleaning, ensure proper operation by turning on a hot 

water faucet.

HOW TO CLEAN THE WATER FILTER:

1. Make sure the unit is OFF and the electrical power supply has been

disconnected.

2. Turn the water supply OFF to the heater.

3.

Unscrew the water filter, and slide the filter out.

4.

DO NOT tap the filter as it may deform and/or damage the filter.

5. To remove severe dust, use a soft brush and wash with running water.

6.

Return the filter to the water heater and screw in the filter.

7. Turn the electrical power supply and cold water supply ON to the water heater

Cleaning the Water Filter

6 MONTH CLEANING ROUTINE

To prevent water scale, lime or rust deposit buildup and ensure your Eccotemp tankless water heater is running 

as efficiently as possible it is highly recommended that you clean your Eccotemp tankless water heater every 

months. To do this we recommend that you use our Eccotemp EZ-Flush System Descaler Kit.

Maint

enance

Summary of Contents for 20H Series

Page 1: ......

Page 2: ...ty of this or any other appliances WHAT TO DO IF YOU SMELL GAS Do not try to light any appliances Do not touch any electrical switch do not use any phone in your building Immediately call your gas sup...

Page 3: ...special ven ng system Refer to the installa on instruc ons for parts list and method of installa on INDOOR USE ONLY Eccotemp Systems LLC 315 A Industrial Road Summerville SC 29483 866 356 1992 AUTOMAT...

Page 4: ...s required refer to the section on Customer Service Do not destroy this manual Please read carefully and keep in a safe place for future reference Recognize this symbol as an indication of Important S...

Page 5: ...lert symbol and either the word DANGER WARNING CAUTION or NOTICE These words mean DANGER An imminently hazardous situation that will result in death or serious injury WARNING A potentially hazardous s...

Page 6: ...nd liquids adhesives solvents paint thinners etc and the vapors they produce are extremely dangerous DO NOT handle use or store gasoline or other flammable or combustible materials anywhere near or in...

Page 7: ...remote control was set at 110 F before it was shipped from the factory The illustration to the bottom left illustrates the Remote Control and how to adjust the water temperature NOTICE When this wate...

Page 8: ...se units are not certified for any other fuel type LP water heaters should not be installed below grade for example in a basement if such installation is prohibited by federal state and or local laws...

Page 9: ...able bracing procedures SAFETY PRECAUTIONS Have the installer show you the location of the gas shut off valve and how to shut it off if necessary Turn off the manual shut off valve if the water heater...

Page 10: ...English Installing the 20 H Outdoor Tankless Water Heater 20H Installation...

Page 11: ...in a confined space The water heater should be installed close to the most frequently used outlet and its position chosen with safety and service in mind Make sure people particularly children disabl...

Page 12: ...to breathe but when it passes through a gas flame corrosive elements are released that will shorten the life of any gas burning appliance Propellants from common spray cans or gas leaks from A C and r...

Page 13: ...the instructions or diagrams provided and take precedent over these instructions Installing the 20H Outdoor Tankless Water Heater Typical Installation Some Items May Not Apply 20H Installation Expansi...

Page 14: ...e water heater place a drain valve at the lowest point see illustration to the bottom left Gas Supply WARNING Do not attempt to convert this water heater for use with a different type of gas other tha...

Page 15: ...the hot water coming out of the relief valve and to prevent water damage NOTICE If the relief valve on the system discharges periodically this may be due to thermal expansion in a closed water supply...

Page 16: ...following minimum clearances and considerations see illustration Twelve 12 inches above grade level and above normal snow levels Four 4 feet below or four 4 feet horizontally from any door window soff...

Page 17: ...onvenient locations such as the kitchen laundry room or utility room The included remote control can be placed in a convenient location in a bathroom however AVOID areas where water may come into cont...

Page 18: ...tion site mark and screw two holes with 0 24 with 1 2 depth Insert 2 rubber screws into the holes Place the remote control against the wall align the holes of control with the holes in the wall and fa...

Page 19: ...e water heater instructions for Hardwiring the Electrical Connections WARNING Shock hazard line voltage is present Before servicing the water heater turn off the electrical power to the water heater a...

Page 20: ...ng to the illustrations above making sure to insulate all the way to the top Do not cover any drain or pressure valve s Pipe Installation Inlet Pipe and Outlet Pipe Installation Use pressure resistant...

Page 21: ...Pressure 14 psi Pipe Pressure Loss Faucet and Shower Pressure Loss Safety Margin more than 5 psi Mounting the 20H Outdoor Tankless Water Heater Make sure the location of the water heater allows for e...

Page 22: ...pressure Air purged from water heater and piping Water connections tight and free of leaks Water filter is clean and in place Materials used are as instructed in this manual Water pipes are insulated...

Page 23: ...English Installing the 20HI Indoor Tankess Water Heater 20HI Installation...

Page 24: ...maintained between the vent pipe and combustible material A side wall clearance of 6 inches and a top clearance of 12 inches must be maintained The vent pipe can be up to 32 ft in length with one elbo...

Page 25: ...e direct ignition system and main burner are no less than 18 inches above the garage floor Hot and cold water lines should be insulated to conserve water and energy The water heater must be located so...

Page 26: ...n and ventilation If the water heater is installed in a confined space provisions for combustion and ventilation air must be made NOTICE If the duct openings which supply combustion and ventilation ai...

Page 27: ...Remote Control Gas Supply Line Control Panel Manual Gas Appliance Shut Off Supplied Installing the 20HI Indoor Tankless Water Heater Typical Installation Some Items May Not Apply 20HI Installation Re...

Page 28: ...essure Min Operating Water Pressure 14 psi Pipe Pressure Loss Faucet and Shower Pressure Loss Safety Margin more than 5 psi To supply hot water to upper floors additional water pressure 0 44 psi ft mu...

Page 29: ...iment trap should be installed at the bottom of the gas line The inlet gas pressure to the water heater must not exceed 10 5 w c for natural or 14 w c for LP gas For purposes of input adjustment the m...

Page 30: ...ter be sure that The pressure rating of the relief valve must not exceed 150 psi the maximum working pressure of the water heater as marked on the rating plate The BTUH rating of the relief valve must...

Page 31: ...heater to the outdoors as outlined in the Venting section of this manual will result in unsafe operation of the water heater causing death serious injury explosion or fire To avoid the risk of fire ex...

Page 32: ...MUST be installed at the beginning of the horizontal run See page 33 Typical Horizontal Termination w 1 4 per foot UPWARD Slope or page 33 Standard Vertical Vent Termination for examples Number of 90...

Page 33: ...side of opening 1 ft 300 mm above opening 6 in 15 cm for appliances 10 000 BTUH 3 kW 12 in 30 cm for appliances 10 000 BTUH 3 kW and 100 000 BTUH 30 kW 36 in 91 cm for appliance 100 000 BTUH 30 kW C...

Page 34: ...Clearance above paved sidewalk or paved driveway located on public property 7 ft 2 13 m M Clearance under veranda porch deck or balcony 12 in 30 For clearances not specified in ANSI Z223 1 NFPA 54 or...

Page 35: ...rtical Vent Kit 2SVSWTF03 Horizontal Wall Thimble 2SVEEWCF0390 90 Elbow 2SVSWTEF03 Horizontal Wide Wall Thimble 2SVSTEX0390 90 Termination Elbow 2SVEVWC03 Vertical Drain Tee 2SVSTB03 Termination Box 2...

Page 36: ...Category III vent material only No other vent material is permitted Owner must refer to vent manufacturer s instructions and specifications CAUTION Follow the vent manufacturers installation instructi...

Page 37: ...tions such as the kitchen laundry room or utility room The included remote control can be placed in a convenient location in a bathroom however AVOID areas where water may come into contact with the c...

Page 38: ...site mark and screw two holes with 0 24 with 1 2 depth Insert 2 rubber screws into the holes Place the remote control against the wall align the holes of control with the holes in the wall and fasten...

Page 39: ...ocal codes require hardwiring see instructions for Hardwiring the Electrical Connections WARNING Shock hazard line voltage is present Before servicing the water heater turn off the electrical power to...

Page 40: ...ulate all the way to the top Do not cover any drain or pressure valve s Pipe Installation Inlet Pipe and Outlet Pipe Installation Use pressure resistant pipe to connect the inlet and outlet water pipe...

Page 41: ...C VERTICAL INSTALLATION Please refer to local installation professional or venting manufacturer The installation hole in the wall needs to be sealed by fire retardant material or wall thimble making s...

Page 42: ...ressure Air purged from water heater and piping Water connections tight and free of leaks Water filter is clean and in place Materials used are as instructed in this manual Water pipes are insulated C...

Page 43: ...reach your gas supplier or fire department DO NOT return to your home until authorized by the gas supplier or fire department C Use only your hand to push in or turn the gas control knob Never use too...

Page 44: ...you will use is same as the type on the data plate 2 Turn on the main gas valve plug in the power cord be sure the socket is well grounded and press the ON OFF button on the control panel Set temperat...

Page 45: ...heater is in use or has water flow the display will read the actual temperature To view the set temperature in this condition press UP or DOWN and the set temperature will flash for 3 seconds The hot...

Page 46: ...t DANGER Before manually operating the relief valve make certain no one will be exposed to the danger of the hot water released by the valve The water may be hot enough to create a scald hazard The wa...

Page 47: ...freezing temperatures After a long shut down period the water heater s operation and controls should be checked by qualified service personnel Anti Freezing While the Anti Freezers will help to protec...

Page 48: ...step make sure that COLD water is coming out of all hot water faucets 7 To put the water heater back into operation after draining follow the steps below 8 Reinstall the water filter Close the hot wa...

Page 49: ...proceeding to the next step make sure that COLD water is coming out of all hot water faucets 7 To put the water heater back into operation after draining follow the steps below 8 Reinstall the water...

Page 50: ...y or water supply is cut off Check that proper power is being supplied and or water supply is adequate Unit is not ON Turn the unit ON by the button on the remote control The temperature may be set to...

Page 51: ...ent pipe is blocked clean the pipe If the error code remains shown Close the hot water faucet and turn off the switch on the remote control Take the proper action shown below and attempt operation of...

Page 52: ...vary from the instructions or diagrams provided and take precedent over these instructions Service Exhaust outlet Exhaust Collector Anti Freezer Thermostat Thermostat Anti freezer Heat Exchanger Prote...

Page 53: ...r safety DO NOT attempt to disassemble this water heater for any reason Service Exhaust Outlet Exhaust Collector Anti Freezer Thermostat Thermostat Anti Freezer Heat Exchanger Protection Device Burner...

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