4/84 Rev. 1.1
1
Chapter 1 : Troubleshooting
1.1
Symptoms and Solutions
Error Code
Symptom
Check Points
Detail Steps
1001
NO BOOT with
Power On
1.RAM
2.CPU
3.MB(2.3.1)
1. Check LED Light (Upper Left) should be on
2. If yes to item 1, open upper case, check if RAM well plugged
on the memory slot
3. Check golden finger cleanness, if not clean, use pencil eraser
to clean golden finger
4. If still fail, replace with another RAM for testing
5. If fail, replace with another CPU for testing
6. If fail, replace with another mother board for testing
7. If fail, RMA system to manufacturer
1002 NO
POWER
1. Power cord
2. Power button
board (2.3.5)
3. Power button
cable(2.3.7.8)
4. MB (2.3.1)
5.Power
Supply(2.2.3)
1. Check Power Cord is well plugged or not
2. If yes to item 1, open upper case, check if power button
damaged, if yes, replace with another power button board (POS
75) or replace with another MB(POS 72)
3. If power button not damaged, check if power button cable to
MB well plugged.
4. If fail, replace with another power button cable
5. If fail, replace with another MB(POS 75) for testing
6. If fail, replace with another power supply for testing
7. If fail, System RMA to manufacturer
1003
System HANG
Up
1.RAM
2.CPU
3.MB(2.3.1)
1. Check golden finger cleanness, if not clean, use pencil eraser
to clean golden finger
2. If still fail, replace with another RAM for testing
3. If fail, replace with another CPU for testing
4. If fail, replace with another mother board for testing
5. If fail, System RMA to manufacturer
1004 LCD
Blank
1.Bridge Board to
LCD Cable(2.3.7.9)
2.Bridge Board
(2.3.2)
3.MB(2.3.1)
1. Shut Down Power
2. Open upper case, check cable between bridge board and LCD
well connected or not. Replace with another LCD cable for
testing
3. If fail, replace with another bridge board
4. If fail, replace with another mother board
5. If fail, System RMA to manufacturer
