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guidelines.
9) Direct or indirect failure or loss caused by unairworthy flight, such as equipment aging alarm, bad
weather, complex electromagnetic environment or strong interference source, take-off when
exceeding the maximum payload weight.
10) Direct or indirect failure or loss caused by force majeure such as natural disasters, wars, terrorist
attacks, riots, and coups.
11) Failure or damage not caused by the design, manufacture, quality, etc. of the product itself.
12) All loss of rental equipment due to theft, robbery, etc.
13) After the error occurs, the user repairs by himself or entrusts a non-official repairer to repair the
machine, resulting in the inability to make a technical appraisal of the cause of the failure.
14) After contacting EAVISION customer service for replacement service, the corresponding item was
not sent within 7 calendar days.
If the product needs to be repaired or tested, please back up the data of the machine in time.
EAVISION is not responsible for damage caused by data loss.
The user should make a qualified acceptance and test after receiving the product, and check the tools,
accessories and fittings that come with it.
The user should receive training on operation, maintenance and safety precautions from the sales
agent before use.
Users should provide accurate and valid user information to the sales agent when purchasing the
machine, so that the sales agent can go through the relevant registration and agreement procedures.
Users can inquire about repair or replacement for product or parts that are outside the scope of
warranty, and pay for the service if needed.
5. After-sales service charging principle and user payment method
1) EAVISION provides after-sales service in accordance with the terms listed in the sales contract.
2) During the warranty period, EAVISION provides free after-sales service such as installation,
commissioning, and maintenance.
3) After the after-sales service is completed, the user should remit the money to the company by wire
transfer within three days, and the corresponding handling fee shall be borne by the user. If the
user fails to pay the fee seven days after the completion of the service, the company will charge a
late fee, which is the total after-sales service fee multiplied by 1% per day.
4) If the user defaults on after-sales service fees twice without any reason, EAVISION has the right to
suspend the provision of paid after-sales service to the user.
6. If EAVISION launches other preferential sales policies, it will be implemented according to its specific
provisions.
