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Eaton, Powerware, ABM, LanSafe, Powerware Hot Sync, and X-Slot are registered trademarks of Eaton or its
subsidiaries and affiliates. Greenlee is a registered trademark of Greenlee Textron. Modbus is a registered
trademark of Schneider Automation. National Electrical Code and NEC are registered trademarks of National
Fire Protection Association, Inc. All other trademarks are property of their respective companies.

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Copyright 2006–2016 Eaton, Raleigh, NC, USA. All rights reserved. No part of this document may be

reproduced in any way without the express written approval of Eaton.

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Summary of Contents for Powerware 9355

Page 1: ...Eaton 9355 UPS 20 30 kVA Installation and Operation Manual...

Page 2: ......

Page 3: ...Eaton 9355 UPS 20 30 kVA Installation and Operation Manual...

Page 4: ...odbus is a registered trademark of Schneider Automation National Electrical Code and NEC are registered trademarks of National Fire Protection Association Inc All other trademarks are property of thei...

Page 5: ...th the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will b...

Page 6: ...is symbol indicates that you should not discard the UPS or the UPS batteries in the trash This product contains sealed lead acid batteries and must be disposed of properly For more information contact...

Page 7: ...UPS Only Wiring 24 Parallel UPS Wiring 25 Options Cabinet with MBS Wiring 29 Options Cabinet with Dual Feed Wiring 31 Options Cabinet with Output Transformer Wiring 33 Wiring Specifications and Diagr...

Page 8: ...74 Configuring the UPS for EBCs 75 UPS Shutdown 75 Parallel Operation 76 Parallel System Shutdown 76 Individual UPS Shutdown Parallel System 76 Restarting the Parallel System 77 11 UPS MAINTENANCE 79...

Page 9: ...em the UPS supplies clean consistent power that sensitive electronic equipment requires for reliable operation During brownouts blackouts and other power interruptions batteries provide emergency powe...

Page 10: ...e remote emergency power off REPO port l Start on battery capability for powering up the UPS even if utility power is not available l Standard communication options with a DB 9 serial port relay outpu...

Page 11: ...ontinues to supply uninterrupted power to the critical load A parallel Powerware Hot Sync Controller Area Network CAN Bridge Card provides connectivity for system metering and operational mode control...

Page 12: ...Introduction 4 Eaton 9355 UPS 20 30kVA Installation and Operation Manual 164201626 Rev F www eaton com powerquality This page intentionally left blank...

Page 13: ...r electric shock install this UPS in a temperature and humidity controlled indoor environment free of conductive contaminants Ambient temperature must not exceed 40 C 104 F Do not operate near water o...

Page 14: ...nstaller l onduleur uniquement l int rieur dans un lieu d pourvu de mat riaux conducteurs o la temp rature et l humidit ambiantes sont contr l es La temp rature ambiante ne doit pas d passer 40 C Ne p...

Page 15: ...este SIE en un lugar cubierto con temperatura y humedad controladas libre de contaminantes conductores La temperatura ambiente no debe exceder los 40 C No trabaje cerca del agua o con humedad excesiv...

Page 16: ...Safety Warnings 8 Eaton 9355 UPS 20 30kVA Installation and Operation Manual 164201626 Rev F www eaton com powerquality This page intentionally left blank...

Page 17: ...entative Note Check the battery recharge date on the packaging label If the date has expired and the batteries were never recharged do not use the UPS Contact your service representative Floor Loading...

Page 18: ...Battery Cabinet EBC front door see EBC Front Door on page 11 UPS or Options Cabinet Front Door To remove the UPS or Options Cabinet front door 1 Press and rotate the latches 90 to open the front door...

Page 19: ...ity 11 EBC Front Door To remove the EBC front door 1 Remove the two M8 hex head screws from the top corners of the door see Figure 3 2 Lift the door up and off the cabinet To replace the door 1 Place...

Page 20: ...uires at least two people to safely remove the cabinets from the pallet To remove the UPS or optional cabinets from the shipping pallet 1 Remove the two M10 bolts securing the rear shipping bracket to...

Page 21: ...nd Operation Manual 164201626 Rev F www eaton com powerquality 13 3 Remove the three M10 bolts securing the rear shipping pad to the pallet and remove the shipping pad see Figure 5 Figure 5 Removing t...

Page 22: ...front door to access the front shipping bracket see page 10 5 Remove the four M8 screws securing the front shipping bracket to the cabinet see Figure 6 6 Remove the two M10 bolts securing the front sh...

Page 23: ...e cabinet when rolling it off the pallet to prevent tipping or rolling away 8 Raise the leveling feet so that they do not touch the pallet Figure 7 Raising the Leveling Feet 9 Slowly roll the cabinet...

Page 24: ...With the cabinet supported slowly pull the pallet away from the cabinet see Figure 9 Figure 9 Removing the Pallet UPS Shown 11 Roll the cabinet to the desired location 12 If you are installing more t...

Page 25: ...ide of the EBC see Figure 10 If you are installing more than one EBC remove both knockouts on the middle cabinet s 5 If you are installing an EBC with an Options Cabinet continue to Step 6 otherwise p...

Page 26: ...ns Cabinet installed at the top corners 12 Install one ground strap between the rear panels of the adjacent cabinets as shown in Figure 11 13 Install the other ground strap between the front panels of...

Page 27: ...Joining the Cabinets Eaton 9355 UPS 20 30kVA Installation and Operation Manual 164201626 Rev F www eaton com powerquality 19 Figure 11 Ground Strap Installation Rear Ground Strap Front Ground Strap...

Page 28: ...Joining the Cabinets 20 Eaton 9355 UPS 20 30kVA Installation and Operation Manual 164201626 Rev F www eaton com powerquality This page intentionally left blank...

Page 29: ...shock Wiring Preparation To begin wiring the UPS or Options Cabinet 1 Verify that the electrical connections to the installation site have been properly installed 2 A wall mounted user supplied readi...

Page 30: ...UPS 20 30kVA Installation and Operation Manual 164201626 Rev F www eaton com powerquality Figure 12 UPS Front View Battery Circuit Breaker Wiring Access Cover Input Circuit Breaker Output Circuit Brea...

Page 31: ...g to one of the following configurations l UPS only see the following section UPS Only Wiring l Up to four UPSs in a parallel capacity and or redundant system see Parallel UPS Wiring on page 25 l UPS...

Page 32: ...ont of the UPS 4 Hardwire the input output and ground terminations for the UPS See Table 1 on page 35 for wiring specifications For a detailed view of the UPS terminal block see Figure 23 on page 36 5...

Page 33: ...fications For a detailed view of the UPS terminal block see Figure 23 on page 36 See Figure 15 or Figure 16 for a parallel wiring diagram 5 Remove any Tie Cabinet covers and install conduit for the Ti...

Page 34: ...UPS and the bypass input 11 Reinstall any covers removed from the Tie Cabinet 12 Reinstall the UPS connections insulator 13 Reinstall the UPS wiring access cover 14 Reinstall the UPS conduit landing...

Page 35: ...UPS 20 30kVA Installation and Operation Manual 164201626 Rev F www eaton com powerquality 27 Figure 17 Bypass AC Input Wiring Eaton Tie Cabinet Version 1 Shown Neutral Line 1 Ground Line 2 Line 3 Mai...

Page 36: ...UPS 20 30kVA Installation and Operation Manual 164201626 Rev F www eaton com powerquality Figure 18 Bypass AC Input Wiring Eaton Tie Cabinet Version 2 with MIS Shown Neutral Line 1 Ground Line 2 Line...

Page 37: ...or the Options Cabinet See Table 1 on page 35 for wiring specifications For a detailed view of the Options Cabinet terminal block see Figure 20 5 Route the factory installed wiring and ground bonding...

Page 38: ...com powerquality Figure 20 Options Cabinet with MBS Wiring Maintenance Bypass Auxiliary Contacts Input L1 L1 L2 L3 N N Output L1 L2 L3 N N Input L1 L1 L2 L3 Output L1 L2 L3 N N Options Cabinet with M...

Page 39: ...ications On the second Options Cabinet hardwire the second input and ground terminations For a detailed view of both Options Cabinet terminal blocks see Figure 21 5 Remove the jumpers between the UPS...

Page 40: ...nual 164201626 Rev F www eaton com powerquality Figure 21 Options Cabinets with Dual Feed Wiring Maintenance Bypass Auxiliary Contacts Input L1 L1 L2 L3 N N Output L1 L2 L3 N N Input L1 L1 L2 L3 First...

Page 41: ...Table 1 on page 35 for wiring specifications On the second Options Cabinet hardwire the output and ground terminations For a detailed view of both Options Cabinet terminal blocks see Figure 22 5 On th...

Page 42: ...164201626 Rev F www eaton com powerquality Figure 22 Options Cabinets with Output Transformer Wiring Output L1 L2 L3 N N Maintenance Bypass Auxiliary Contacts Input L1 L1 L2 L3 N N Output L1 L2 L3 N...

Page 43: ...ker Rating L1 L2 L3 N Wire Size1 Ground Wire Size1 Tightening Torque Conduit Size2 3 Number of Conduits 208 Input UPS X1 WYE 4 wire 125A 1 0 AWG 6 AWG 120 lb in 13 5 Nm 2 00 conduit 1 220 125A 1 0 AWG...

Page 44: ...red together use either one of these terminals to make the input neutral connection Note The two output neutral terminals are jumpered together use either one of these terminals to make the output neu...

Page 45: ...trical Installation Eaton 9355 UPS 20 30kVA Installation and Operation Manual 164201626 Rev F www eaton com powerquality 37 Figure 24 UPS Wiring Diagram Single Feed 208V or 220V Input 208V or 220V Out...

Page 46: ...l Installation 38 Eaton 9355 UPS 20 30kVA Installation and Operation Manual 164201626 Rev F www eaton com powerquality Figure 25 UPS with EBCs Wiring Diagram Single Feed 208V or 220V Input 208V or 220...

Page 47: ...l Installation Eaton 9355 UPS 20 30kVA Installation and Operation Manual 164201626 Rev F www eaton com powerquality 39 Figure 26 UPS and Options Cabinet with MBS Only Single Feed 208V or 220V Input 20...

Page 48: ...n 9355 UPS 20 30kVA Installation and Operation Manual 164201626 Rev F www eaton com powerquality Figure 27 UPS and Options Cabinet with MBS Input Isolation Transformer Wiring Diagram Single Feed 208V...

Page 49: ...lation Eaton 9355 UPS 20 30kVA Installation and Operation Manual 164201626 Rev F www eaton com powerquality 41 Figure 28 UPS and Dual Feed Options Cabinets Wiring Diagram Dual Feed 208V 480V or 600V I...

Page 50: ...Eaton 9355 UPS 20 30kVA Installation and Operation Manual 164201626 Rev F www eaton com powerquality Figure 29 UPS and Dual Options Cabinets with Input and Output Transformers Wiring Diagram Single F...

Page 51: ...on 9355 UPS 20 30kVA Installation and Operation Manual 164201626 Rev F www eaton com powerquality 43 Figure 30 UPS and Single Options Cabinet with Input and Output Transformers Wiring Diagram Single F...

Page 52: ...lation 44 Eaton 9355 UPS 20 30kVA Installation and Operation Manual 164201626 Rev F www eaton com powerquality Figure 31 Parallel UPS System with Tie Cabinet Diagram Single Feed 208V or 220V Input 208...

Page 53: ...nsformer Leave any EBC cable slack inside the EBC cabinet If a dual transformer Options Cabinet is installed route the EBC cable through the knockout in the left side of the Options Cabinet placing th...

Page 54: ...allation 46 Eaton 9355 UPS 20 30kVA Installation and Operation Manual 164201626 Rev F www eaton com powerquality Figure 32 Typical EBC Installation UPS Battery Connector EBC Battery Connector EBC Cabl...

Page 55: ...Battery Cabinet Installation Eaton 9355 UPS 20 30kVA Installation and Operation Manual 164201626 Rev F www eaton com powerquality 47 Figure 33 Dual Transformer Options Cabinet EBC Cable Hooks EBC Cab...

Page 56: ...Extended Battery Cabinet Installation 48 Eaton 9355 UPS 20 30kVA Installation and Operation Manual 164201626 Rev F www eaton com powerquality This page intentionally left blank...

Page 57: ...hipping bracket to the bottom of the cabinet rear panel using the retained hardware from the shipping pallet see Figure 35 3 Install customer provided floor bolts in the holes in the bottom of the bra...

Page 58: ...Permanent Mounting Installation 50 Eaton 9355 UPS 20 30kVA Installation and Operation Manual 164201626 Rev F www eaton com powerquality Figure 35 Permanent Mounting...

Page 59: ...ment Software l Remote emergency power off REPO l Relay output contacts l Programmable signal inputs Figure 36 shows the location of the communication options and control terminals on the UPS Figure 3...

Page 60: ...munication on page 63 To access and install the communication options and control terminals 1 Remove the UPS front door see page 10 2 Install the appropriate X Slot card and or necessary cables into t...

Page 61: ...e from the UPS rear panel and punch a hole in it using a Greenlee punch or similar device see Figure 39 Figure 39 Communication Wiring Access 6 Connect the cables to the appropriate location See Commu...

Page 62: ...2 See Figure 36 on page 51 for the communication port location Figure 40 Communication Port X Slot Cards For information about the Powerware Hot Sync CAN Bridge Card see Parallel Communication on pag...

Page 63: ...he IRC uses four isolated normally open or normally closed dry relay contacts to indicate the UPS status Normal Bypass Battery and Alarm mode can be monitored see page 59 for more information l Multi...

Page 64: ...ion of the UPS from virtually any location within your facility up to 500 ft 152 4m from the UPS You can surface mount an RMP on a desktop or on a wall wherever you have a serial interface line Figure...

Page 65: ...e RMP enclosure Proceed to Step 3 2 Install 1 2 conduit from the RMP to the IRC through the cable exit openings see Figure 43 Proceed to Step 4 3 Install wiring from the RMP to the IRC using the cable...

Page 66: ...g the fuse on the IRC and the plug in terminal blocks for proper seating If all connections are secure but the RMP still does not operate correctly replace the fuse If this does not correct the proble...

Page 67: ...nsure that the UPS is supplying the load via the inverter or bypass If the indicators on the customer s monitoring equipment show the appropriate status then it is operating correctly If the IRC is no...

Page 68: ...r outage and the Eaton 9355 UPS battery power becomes low LanSafe software can automatically shut down your computer system to protect your data before the UPS shutdown occurs Control Terminals The ca...

Page 69: ...onnector installed in the REPO port on the UPS even if the REPO function is not needed CAUTION l The REPO must not be connected to any utility connected circuits Reinforced insulation to the utility i...

Page 70: ...zation are all okay Request Normal If active the UPS transfers to inverter operation if not prohibited by REPO or an alarm condition Force Bypass If active the UPS is forced to static bypass operation...

Page 71: ...ng of a parallel system at any UPS in the system Figure 47 Powerware Hot Sync CAN Bridge Card To install the Powerware Hot Sync CAN Bridge Card 1 Remove the UPS front door see page 10 2 Remove the com...

Page 72: ...PSs to Pins 1 and 2 set the cards for the middle UPSs to Pins 2 and 3 Figure 49 Setting the CAN Bridge Card Jumper J7 Side View 5 Install the CAN Bridge Card into X Slot 2 see Figure 36 and Figure 51...

Page 73: ...f the four wire twisted pair wire Reserve two wires for pull chain wiring in Step 11 Be sure to check correct polarity for Pins 8 and 9 l Connect SHIELD Pin 10 on all cards together l Connect CAN H Pi...

Page 74: ...onnect Pull Chain Output Contact Pin 2 to Signal Input 2 Pin 2 on each UPS CAUTION If polarity or wiring is not correct the parallel system does not operate normally For example when shutting down one...

Page 75: ...P PARALLEL ONLY X27 X57 X43 X NP X52 NC X45 X44 ALARM 1ALARM 2 BPO RS232 RELAY OUTPUT PULL CHAIN OUTP PARALLEL ONLY X27 X57 X43 X NP X52 NC X45 X44 ALARM 1 ALARM 2 BPO RS232 RELAY OUTPUT PULL CHAIN OU...

Page 76: ...Parallel Communication 68 Eaton 9355 UPS 20 30kVA Installation and Operation Manual 164201626 Rev F www eaton com powerquality This page intentionally left blank...

Page 77: ...the selectable startup screen The default is the Eaton logo and can be changed to the Mimic screen in the User Settings menu The backlit LCD automatically dims after a long period of inactivity Press...

Page 78: ...e Input L N and L L Current Frequency Bypass L N and L L Frequency Control Go to Bypass Mode Transfers the UPS to internal Bypass mode When this command is active the option changes to Go to Normal Mo...

Page 79: ...Enabled Full Power Battery Test Enabled Disabled Enabled Start Screen Eaton logo Mimic screen Eaton logo User Password Enabled Disabled If Enabled is selected the password is USER Disabled Audible Al...

Page 80: ...hat the rotary maintenance bypass switch is in the UPS position see Figure 55 on page 80 3 Switch on utility power where the UPS is connected 4 Switch the UPS input circuit breaker to the ON position...

Page 81: ...ary 11 Replace the UPS front door Starting the UPS on Battery Note Before using this feature the UPS must have been powered by utility power at least once To start the UPS on battery 1 Remove the UPS...

Page 82: ...Switch the UPS battery circuit breaker to the ON position The indicator stops flashing The UPS starts and transfers to Bypass mode This may take up to 1 minute The indicator flashes while transfering...

Page 83: ...e number of strings according to your UPS configuration 7 Press the button to save the setting 8 Press the button until the Eaton logo or Mimic screen appears UPS Shutdown To shut down the UPS 1 Press...

Page 84: ...em to shut down each UPS Individual UPS Shutdown Parallel System To shut down a single UPS in the parallel system 1 Press any button on the front panel display to activate the menu options 2 Press the...

Page 85: ...osition The indicator stops flashing 8 If present switch the maintenance isolation breaker on the Tie Cabinet to the ON position otherwise switch all UPS breakers to the ON position 9 Replace the UPS...

Page 86: ...Operation 78 Eaton 9355 UPS 20 30kVA Installation and Operation Manual 164201626 Rev F www eaton com powerquality This page intentionally left blank...

Page 87: ...ies When storing the UPS and optional cabinets the following requirements should be met l Verify that the battery circuit breaker is in the OFF position l Avoid temperature and humidity extremes To ma...

Page 88: ...isposed of properly For more information contact your local recycling reuse or hazardous waste center CAUTION Do not discard waste electrical or electronic equipment WEEE in the trash For proper dispo...

Page 89: ...UPS automatically shuts down Rear fan is running signifying load is being supplied utility power on bypass 5 If present switch the UPS output circuit breaker to the OFF position 6 Replace the UPS fron...

Page 90: ...s now bypassed with the load powered by utility power To return the parallel UPS to Normal mode from maintenance bypass 1 Verify that the maintenance isolation breaker if present on the Tie Cabinet is...

Page 91: ...x 49 x 76 cm 2060 lb 934 kg Options Cabinet with Single Input or Output Transformer 66 3 x 19 4 x 34 1 168 x 49 x 87 cm 535 lb 243 kg Options Cabinet with Dual Input and Output Transformer 66 3 x 19...

Page 92: ...7 220 Vac three phase Isolation Transformer Input Voltage Range 208V 480V or 600V 20 60 Hz only Input Frequency Range 45 65 Hz Input Rated Frequency 50 60 Hz selectable auto configuring Output Voltage...

Page 93: ...t kW 18 18 18 18 18 18 18 Efficiency Minimum 89 83 83 89 85 81 81 Heat Rejection BTU hr kg cal hr 6762 1704 10450 2633 10450 2633 6762 1704 11035 2783 14723 3713 14723 3713 30 kVA Model Output Voltage...

Page 94: ...fault 3 4A per string Charging Internal battery approximately 3 hours to 80 usable capacity at nominal line voltage after full load discharge External battery no more than 10x discharge time to 90 usa...

Page 95: ...load and charges the battery Battery Breaker LED is on 1 beep every second The UPS does not recognize the internal batteries Verify the battery circuit breaker is in the ON position If the condition p...

Page 96: ...does not provide the expected backup time The batteries need charging or service Apply utility power for 48 hours to charge the batteries If the condition persists contact your service representative...

Page 97: ...date indicated on the packaging b shipping and delivery of the Product if shipping is FOB Factory c neglect accident fire flood lightning vandalism acts of God Customer s neglect abuse misuse misappl...

Page 98: ...TS NOT RELATED TO WARRANTY The End User shall be invoiced for and shall pay for all services not expressly provided for by the terms of this Warranty including without limitation site calls involving...

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