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Eaton Green Motion Home, User Manual

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Eaton Green Motion Home User Manual Download Page 17

17

GREEN MOTION HOME USER MANUAL

   MN191026EN   September 2022   www.eaton.com

12. Warranty and technical support 

Should any technical problems arise during the warranty period of the Green Motion Home EV charger,  

contact your local installer or your Eaton technical support representative for assistance using the email address 

[email protected]

.

The following information should be provided when contacting the Eaton technical support representative: 

• 

Product model and serial nu

mber 

• 

Any fault messages or error codes displayed in the Eaton Green Motion Charger controller application. 

Summary of Contents for Green Motion Home

Page 1: ...Green Motion Home EV Charger Green Motion Home User manual ...

Page 2: ... PURPOSE OR MERCHANTABILITY OTHER THAN THOSE SPECIFICALLY SET OUT IN ANY EXISTING CONTRACT BETWEEN THE PARTIES ANY SUCH CONTRACT STATES THE ENTIRE OBLIGATION OF EATON THE CONTENTS OF THIS DOCUMENT SHALL NOT BECOME PART OF OR MODIFY ANY CONTRACT BETWEEN THE PARTIES In no event will Eaton be responsible to the purchaser or user in contract in tort including negligence strict liability or other wise ...

Page 3: ...over your Green Motion Home EV charger 7 4 1 Package contents 7 4 2 Overview 7 4 3 Types of cables 9 5 LED Indicator 10 6 How to start and stop charging 11 7 Changing the output power 12 8 The Eaton Green Motion Charger controller application 12 9 Maintenance 13 9 1 Software updates 13 9 2 Disposal 13 10 Troubleshooting 14 11 Technical data 15 11 1 Rating plate 15 11 2 Technical datasheet 16 12 Wa...

Page 4: ...f the installation operation and maintenance comply with local legislation There are no user serviceable parts inside the equipment Failure to observe the above will void the provided warranty and Eaton cannot be held legally accountable The contents of this manual are the copyright of Eaton and may not be copied reproduced or redistributed in whole or in part without Eaton s prior written permiss...

Page 5: ...nstalled by professional and qualified personnel i e an Eaton technical support representative or a professional installer 1 2 Symbols used in this manual Imminent danger of causing serious injuries or death Hazardous behaviors that could cause serious injuries Hazardous behaviors that could cause death Behaviors that could cause minor injuries to people or minor damages to property Notes preceded...

Page 6: ...el It is strictly prohibited to open the EV charger Check the regulations applied by the electricity provider The unit can be connected to the distribution network in accordance with local rules The unit should only be used in accordance with the technical specifications Eaton is committed to minimizing the cybersecurity risk in its products and deploying best practices and solutions making them m...

Page 7: ...ng template Four adhesive gaskets Floor mounted column optional Cable holder optional Leaflet white containing Factory hot spot details Leaflet green containing unique device identification code UUID required to pair charger with mobile app Here is an overview of the Green Motion Home EV charger 4 1 Package contents 4 2 Overview Figure 1 Overview of the Green Motion Home EV charger A Tag Descripti...

Page 8: ...8 GREEN MOTION HOME USER MANUAL MN191026EN September 2022 www eaton com B Tag Description B Green Motion Home EV charger with Type 2 cable ...

Page 9: ...f cables The Green Motion Home EV charger is provided with one of two possible types of connections Type 2 connector with cable Mode 3 230 V 400 V 16 A 32 A for either single or three phases Type 2 connector with female socket Mode 3 230 V 400 V 16 A 32 A for either single or three phases Tag Description A Type 2 connector A ...

Page 10: ... Pulse Charger is waiting for user command to start via app Blue Solid The vehicle is fully charged charging limit of car reached Blue Pulse Charging session is initializing Blue Progress Charging in progress Red Solid Charging error or mechanical fault Try restart from the fuse box Connect with technical support if issue persists Red Flashing Action failed try again Connect with technical support...

Page 11: ...ehicle is charging the LED indicator progresses blue When the battery is fully charged the LED indicator is solid blue Please refer to the Section 5 for more information How to stop a charging session Unplug the connector from the vehicle and or the EV charger Usually the connector must first be released from inside the vehicle please refer to the instruction manual of your vehicle for more inform...

Page 12: ... available power supply Refer to the installation manual of the Green Motion Home EV charger to use the internal DIP Switch to limit the output power Figure 5 QR code for downloading the Eaton Green Motion Charger controller iOS and Android applications Please follow the instructions in the Eaton Green Motion Charger controller application to pair it with the Green Motion Home EV charger After pai...

Page 13: ...r any queries using email address BGTechSupport eaton com 9 2 Disposal When disposing of the EV charger the end user should contact professional and qualified personnel for disposal instructions Please refer to www eaton com for further details The EU Directive on Waste Electrical and Electronic Equipment WEEE Directive 2012 19 EU establishes common rules on the management of electrical and electr...

Page 14: ...y locking the vehicle Visually inspect the condition of the cable used for charging its connector and sockets the vehicle socket as well as the EV charger socket if using a Green Motion Home EV charger with a Type 2 female socket Stop usage immediately if you see physical damage to any of these parts Check that the vehicle does not have scheduled delayed charging set up In such cases it will only ...

Page 15: ...hed to the equipment The labels attached to the equipment must NEVER be removed damaged soiled or hidden for any reason The labels must NOT be hidden by foreign objects rags boxes equipment etc They must be cleaned periodically and always kept clearly visible Information reported on the rating plate 1 Manufacturer 2 Model 3 Serial Number 4 Ratings 5 Warnings Figure 6 Location of the rating plate o...

Page 16: ...www eaton com Figure 7 Example of the Green Motion Home rating plate 11 2 Technical datasheet The latest version of the technical datasheet for the Green Motion Home EV charger as well as its CE Certification document are available for download on www eaton com ...

Page 17: ...Home EV charger contact your local installer or your Eaton technical support representative for assistance using the email address BGTechSupport eaton com The following information should be provided when contacting the Eaton technical support representative Product model and serial number Any fault messages or error codes displayed in the Eaton Green Motion Charger controller application ...

Page 18: ... All trademarks are property of their respective owners Eaton Industries Manufacturing GmbH Place de la Gare 2 1345 Le Lieu Switzerland Eaton com greenmotionhome 2022 Eaton All Rights Reserved Publication No MN191026EN September 2022 ...

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