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 34007724EN/AD - Page 31

4. Maintenance

(*): if bypass AC source is available.

(**): to reset this alarm permanently, press both function buttons 

19

 and 

20

 for more than 3 seconds and 

access the LCM Setup menu.

Troubleshooting requiring EATON after-sales support:

4.1 Troubleshooting

If any of LEDs 

15

 or 

16

 is on, there is an operating anomaly or an alarm.

Use "scroll up" or "scroll down" function button to reset the audible alarm.

Troubleshooting not requiring EATON after-sales support:

(*) : if bypass AC source available.

Indication

Signification

Correction

Led

 

15

 

is on, 

the alphanumeric display shows: 
BAD CONNECTION 
REWIRE AC NORMAL

AC source is not connected  
to the correct terminals.

Rewire correctly the normal AC 
source.

Led

 

15

 

is on, 

the alphanumeric display shows: 
LOAD LEVEL  
Xx kW / XX KVA

Load supplied by bypass AC 
source. 

Push the ON button for more than 
3 seconds.

Led 

15

 is on*, 

the alphanumeric display shows: 
THERMAL OVERLOAD 
1XX%

UPS overload. 

Check the power drawn by the 
equipment and disconnect any 
non-priority devices.

Led

 

16

 is on, 

the alphanumeric display shows: 
CURRENT OVERLOAD

Short circuit conditions on output 
devices. 

Check if any device is shorted or 
failed. 

Audible alarm is on, 
the alphanumeric display shows: 
I/O BOX REMOVED

Junction of Input/Output box  
not correctly screwed.

Check if the junction Input/Output 

Indication

Signification

Correction

Leds

 

15

* and

 

16

 are on  

and audible alarm is on. 
The alphanumeric display shows: 
xxx FAULT  
www.eaton.com

Internal fault and transfer of load  
on bypass AC source.

Follow the UPS replacement 
procedure (see section 4.3).  
Call the after sales support 
department.

Led

 

15

 

is on* and audible alarm is 

on. 
the alphanumeric display shows: 
BATTERY FAULT

Battery fault during the battery 
test. 

Follow the battery replacement 
procedure (see section 4.3).  
Call the after sales support 
department.

Led

 

15

 

is on, 

the alphanumeric display shows: 
SHUTDOWN 
STATIC SW FAILED

Static switch failure. 

Follow the UPS replacement 
procedure (see section 4.3).  
Call the after sales support 
department.

Audible alarm is on, and the 
alphanumeric display shows: 
BATTERY CHECK 
www.eaton.com

Batteries may have exceeded 
there rated life period. Battery 
capacity is severely reduced.

Call the local after sales support: 
www.eaton.com, "Contact Us" 
section**.

Summary of Contents for EX RT EXB 11

Page 1: ...www eaton com Installation and user manual EX RT 5 3 1 EX RT 7 3 1 EX RT 11 3 1 ...

Page 2: ...ct may cause radio interference in which case the user may be required to take additional measures If the device must be installed in overvoltage category III or IV environments additional upstream overvoltage protection must be provided for To discover the entire range of EATON products and the options available for the EX RT range we invite you to visit our web site at www eaton com or contact y...

Page 3: ...3 Power or battery module rack mounting optional rail required 14 2 4 Communication ports 16 Connection to the RS232 communication port 16 Connection to the communications port by relays 16 Remote Power Off 17 Remote Power Off communication port 17 Installation of communication cards optional standard with the Network Pack version 17 2 5 Installation depending on the system earthing arrangement SE...

Page 4: ... Transfer to battery power 29 Threshold for the low battery warning 29 End of backup time 29 3 5 Return of Normal AC source 29 3 6 Shut down 30 4 Maintenance 4 1 Troubleshooting 31 4 2 Hot swapping the power module 32 Disconnecting the power module 32 Reconnecting the power module 33 4 3 Hot swapping the battery module 33 Disconnecting the battery module 33 Reconnecting the battery module 33 4 4 T...

Page 5: ...module EX RT 5 7 11 Dimensions in mm inches H x W x D EX RT 5 EX RT 7 EX RT 11 EX RT EXB 7 EX RT EXB 11 444 x 131 x 635 Dimensions in mm inches H x W x D EX RT 5 EX RT 7 EX RT 11 EX RT EXB 7 EX RT EXB 11 131 3U x 444 x 635 Weight in kg lbs EX RT 5 EX RT 7 22 5 EX RT 11 27 5 EX RT EXB 7 64 5 EX RT EXB 11 68 5 Weight in kg lbs EX RT 5 EX RT 7 22 5 EX RT 11 27 5 EX RT EXB 7 64 5 EX RT EXB 11 68 5 ...

Page 6: ...ery module connectors to the UPS or to other battery modules Manual Bypass switch Output terminal block Normal AC source circuit breaker Normal AC source terminal block Bypass AC source terminal block Power module EX RT 5 7 11 Battery module EX RT EXB 7 11 Connectors for automatic detection of battery module s Battery module connectors to the UPS or to other battery modules Battery circuit breaker...

Page 7: ...for Power module mounting in 19 enclosure with mounting hardware Part number 68001 Telescopic rails for Battery module mounting in 19 enclosure with mounting hardware Part number 68002 Ear hangup Rear bracket system for transportation Telescopic rails 639 mm to 1005 mm length 27 36 to 39 96 Input Output box bracket system Ear hangup Rear bracket system for transportation Telescopic rails 639 mm to...

Page 8: ...cted upstream for EX RT galvanic isolation Battery module EX RT EXB Power module EX RT 5 7 11 Transformer module EX RT UPS output to load Normal AC input This module is necessary either when a downstream neutral system from the UPS upstream is required or when a different power source connects the automatic bypass for higher availability Bypass AC input ...

Page 9: ...LA module Total battery voltage 240 V DC 20 x 12V DC The battery capacity must be set within the UPS 5 Ah increment possible see UPS Personalisation section EX RT 5 7 EX RT EXB 7 RT EX RT 11 EX RTEXB 11 EX RT EXB 7 EX RT EXB 11 7 kVA 11 kVA 7 min 5 min 20 min 14 min 32 min 22 min 45 min 30 min 57 min 42 min 70 min 53 min EX RT EXB 7 EX RT EXB 11 EX RT EXB 7 EX RT EXB 11 EX RT EXB 7 EX RT EXB 11 EX...

Page 10: ... system Part number 68005 Battery module with Remote Emergency Power Off function REPO Battery circuit breaker with Remote Emergency Power OFF shunt trip Battery extension cable 1 8 m 6 ft Part number 68006 This extended battery cable will be used instead of the standard battery cable when battery modules are distant from each other located in two different enclosures for instance Part number EX R...

Page 11: ...le Input Output junction box with 11 insulated ferrules Network Management card optional or standard in Network Pack version Bezel screw driver Power module Battery module 2 Installation Packaging must be destroyed according to waste management standards Recycling icons are displayed for easy selection A dangerous voltage is present inside the power module and the battery module Any operations to ...

Page 12: ...ration Use the tower stand template provided with the battery module 1 3 4 2 1 4 3 2 4 4 Follow steps 1 to 4 to adjust the tower stands for the upright position Always keep 150 mm free space behind the UPS rear panel The distance between the tower stands should be 450 mm ...

Page 13: ...panels 1 2 3 4 5 6 Battery module rack mounting optional rails required part number 68002 We recommend to mount the battery module first then mount the power module above the battery The battery module is very heavy To ease its rack integration we strongly recommend to remove the battery trays as explained below 1 2 1 1 2 3 3 4 4 ...

Page 14: ...he rails The rails and the necessary mounting hardware are supplied by EATON Note for step 1 it is possible to adjust the position of both front mounting ears 1 3 3 4 2 1 4 3 3 Power or battery module rack mounting optional rails required part number 68001 2 Installation 5 6 ...

Page 15: ... the Input Output box at the rear of the rack enclosure when hot swapping the power module It will then be easier to slide the replacement module into the connectors of the Input Output box 3 4 Rear bracket system included with rail kits part numbers 68001 and 68002 1 1 To be used if you need to move the rack enclosure with UPS already rack mounted inside 3 2 2 3 ...

Page 16: ...ad protected z z Pin 9 Operation on battery z z n o contact normally open n c contact normally closed When the status is active the contact between the common Pin 5 and the relevant information pin is closed Output relays specifications Voltage 48 V DC max z z Current 2 A max z z Power 62 5 VA 30 W z z Example for 48 V DC Imax 625 mA 2 4 Communication ports EX RT provides 3 communication methods t...

Page 17: ...he UPS in case of emergency the cable is not provided Remote power off contact normally open Remote power off contact normally closed Remote Power Off Installation of a Remote power off function must be carried out in compliance with applicable regulations In order to fully de energize devices and EX RT with an RPO port it is necessary To use a two position switch Normally Open or Closed contact s...

Page 18: ...mer is not necessary if Normal and Bypass AC inputs are connected to the same source z z and wires cross sections and wires lengths on Normal and Bypass inputs are identical z z and upstream protection is provided by only one switch with RCD residual current device for Normal z z and Bypass inputs EX RT must be fed from a 3 phase source with neutral Bypass AC Normal AC Bypass AC Normal AC Bypass A...

Page 19: ...EA between upstream and downstream or galvanic isolation required Hot stand by Configuration used when the frequency of the application differs from the Mains Example marine requirements Configuration used to provide full redundancy N 1 to critical loads see page 18 8 10 11 8 10 11 8 10 11 MLVS 1 MLVS 2 load load load MLVS 1 MLVS 2 or MLVS 1 MLVS 2 load load Bypass AC Normal AC Bypass AC Normal AC...

Page 20: ...ed diagrams in the appendix for common or separate AC inputs indicating the positions of the protection devices the characteristics of the internal UPS fuses and UPS line currents under overload conditions Note see the simplified diagrams in the appendix for common or separate AC inputs indicating the positions of the protection devices the characteristics of the internal UPS fuses and UPS line cu...

Page 21: ...es are open 0 EX RT z z UPS always comes from factory with Normal and Bypass AC inputs already connected together using a bridge Use included insulated ferrules with stranded wires z z To access the connection terminal blocks see section 1 2 Rear panel 1 Remove the terminal block cover 5 screws 2 Insert the Normal AC cable through the cable gland 3 Connect the 5 wires to the Normal AC terminal blo...

Page 22: ...e cable gland 8 Connect the 3 wires to the Bypass AC terminal block 9 Refit the terminal block cover and tighten the cable glands 10 Secure the junction Input Output box to the rear of the power module by means of the 3 screws UPS with separate Normal and Bypass AC sources 2 Installation 1 5 2 4 3 9 6 7 1 1 1 9 9 9 10 Card Settings RS232 Download 66074 UPS data Reset 100 10 1 2 ON ETHERNET IP MAC ...

Page 23: ...s to output terminal block Do not connect anything to the Bypass AC terminal block 7 Refit the terminal block cover and tighten the cable glands 8 Secure the junction Input Output box to the rear of the power module by means of the 3 screws 1 5 3 6 4 7 2 1 1 1 7 7 2 Installation 8 Rectifier Input L2 L1 L1 Bypass Input N2 L2 N1 L3 Output N L Rectifier Input L2 L1 L1 Bypass Input N2 L2 N1 L3 Output ...

Page 24: ... battery modules 3 Connect the battery detection cable 29 to the connectors 4 of the power and battery modules Connection of galvanic isolation transformer Output cable cross section not provided 10 mm solid or stranded wire maximum 13 mm or AWG 6 z z Input cable cross section not provided 10 mm solid or stranded wire maximum 13 mm or AWG 6 z z N L N L OUTPUT INPUT Transformer Input Transformer Ou...

Page 25: ...the cable z z 29 provided with the CLA module between the power module and the CLA module Connect the battery z z cable cross section not provided 10 mm solid or stranded wire maximum 13 mm or AWG 6 Use a circuit breaker curve B 50 A for cable protection z z Connect the input cable of the z z CLA module to the AC input AC input cable cross section not provided 2 5 mm Use a circuit breaker curve C ...

Page 26: ...alisation de la sortie Select I T Network and AC Bypass within tolerance for computer loads Select Industrial and AC Bypass out of tolerance in case of absolute need for service continuity with potential 10 ms break Accessing personalisation with front panel buttons UPS personalisation 15 19 20 Function Factory setting Options Language English French Spanish German Italian Date time format Interna...

Page 27: ...lerance the UPS will generate an output 10 ms calibrated break ON OFF features Function Factory setting Options Comments Cold start Disabled Enabled Start on battery Forced reboot Enabled Disabled Enables automatic restart of the system even if normal AC source is restored before the end of the shutdown sequence Automatic restart Enabled Disabled UPS restarts automatically when normal AC source is...

Page 28: ...display indicates the battery remaining backup time OFF ON OFF ON OFF ON OFF ON BACKUPTIME 10 minutes ECO MODE 4 kW 5 kVA 3 3 Operating modes This is the standard operating mode set by default in the factory Two possible choices 1 Normal AC source available LED 13 is ON The load is protected by the UPS Scroll up 19 and scroll down 20 function buttons allow you to read the UPS measurements Normal A...

Page 29: ...nalisation OFF ON End of backup time LED 13 and 14 are OFF The audio alarm is stopped The load is transferred to the Bypass AC source if available In this case the LED 15 is ON 3 5 Return of Normal AC source BACKUPTIME 2 minutes STOP END BACKUPTIME 3 4 Operation on battery power The load continues to be protected by the UPS when the Normal AC source is not available Power is supplied by the batter...

Page 30: ...f the UPS is set in frequency converter mode the load will not be powered If the bypass AC source is out of tolerance the UPS will generate a 10 ms output calibrated break 2 Set the battery circuit breaker s 12 to the 0 position 3 Set the Normal AC source circuit breaker 9 to the 0 position 4 For a full shutdown of UPS and connected load the LOAD LEVEL 4 kW 5 kVA 3 Operation 18 12 9 15 ...

Page 31: ... the alphanumeric display shows CURRENT OVERLOAD Short circuit conditions on output devices Check if any device is shorted or failed Audible alarm is on the alphanumeric display shows I O BOX REMOVED Junction of Input Output box not correctly screwed Check if the junction Input Output Indication Signification Correction Leds 15 and 16 are on and audible alarm is on The alphanumeric display shows x...

Page 32: ...tery circuit breaker s z z 12 to the 0 position Switch the Normal AC source circuit breaker z z 9 to the 0 position and wait 30 seconds Remove the three fixing screws to free the junction Input z z Output box Disconnect the battery cables z z 28 and 29 from the power module The power module can be replaced The connected equipment is powered by the Bypass AC source Disconnecting the power module 4 ...

Page 33: ...2 to the I position To reconnect battery trays See section 2 3 and follow the reverse instructions When battery module front panel is closed connect the z z battery cables 28 and 29 to the power module Switch the battery circuit breaker s z z 12 to the I position 4 Maintenance Reconnecting the power module Secure the Input Output junction box using the three screws z z Reconnect the battery cables...

Page 34: ... use EATON products effectively and carry out basic maintenance we offer a complete range of technical training courses in English and French For further information please visit our website www eaton com 4 4 Training Center 4 Maintenance ...

Page 35: ... source UPS returns to normal mode if overload released Overload and Bypass AC source not in tolerance Load is transfered to Bypass AC source with 10 milliseconds output break The UPS does not return to normal mode if overload released The UPS shuts down and load is not transfered to Bypass AC source Output short circuit and Bypass AC source in tolerance Load is transfered to Bypass AC source the ...

Page 36: ...put fuses of EX RT 5 80 A EX RT 7 80 A Output fuses of EX RT 11 100 A Intput fuses of EX RT 11 30 A Time current curves for UPS Normal AC source circuit breaker 10 1 10 10 103 10 10 I A t s 2 2 1 102 103 10 1 10 10 10 3 10 4 103 10 10 I A t s 104 2 2 1 103 102 104 10 1 10 10 0 I In t s 2 1 102 103 1 2 3 4 5 6 7 8 9 10 1 5 1 25 10 3 ...

Page 37: ...A for 80 ms EX RT 11 z z 150 A for 80 ms P Pn 100 70 250V U 320V 465V Source Voltage Frequency Normal AC source 320 to 465 Volts AC 40 to 70 Hz Bypass AC source 187 to 264 Volts AC 48 to 52 Hz Load output 230 Volts AC 200 208 220 240 250 V are possible values 50 60 Hz autoranging or frequency converter Nominal power 11 kVA Nominal current 63 A Input voltage 160 280 Volts AC Voltage drop 7 Volts at...

Page 38: ...d loads after electronic double conversion Normal AC source Normal source of power for the UPS Relay contacts Contacts supplying information to the user in the form of signals UPS Uninterruptible Power Supply The operating temperature is 0 to 40 C 8 hours at 45 C however optimum operation is within the 20 z z to 25 C range Battery backup time is adversely affected by high and low temperatures It i...

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