Eaton DXRT 10KS31-IN Series, User Manual

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8. Troubleshooting
The UPS is designed for durable, automatic operation and also alert you
whenever potential operating problems may occur. Usually the alarms
shown by the control panel do not mean that the output power is affected.
Instead, they are preventive alarms intended to alert the user.

Events are silent status information that are recorded into the Event log.
Example = "Battery charging".

Alarms are recorded into the Event log and displayed on the LCD status
screen with the logo blinking. Some alarms may be announced by a
beep every 1 second. Example = "Battery low".

Faults are announced by a continuous beep and red LED, recorded into
the Event log. Example = Out. short circuit.
Use the following troubleshooting chart to determine the UPS alarm
condition.
8.1 Typical alarms and faults
To check the Event log:
1. By pressing on the menu of “Event log”.
2. Scroll through the listed events or faults.
3. The following table describes typical conditions.
Conditions Possible cause Action
Fault code: A107
Fault light flashes,
1 beep every 1 second.
Input L, N line reversed
Check the input connection
The chassis is not
grounded
Fault code: A60D
Fault light flashes,
1 beep every 1 second.
Battery not connected Check the battery and battery
cable. If the battery is
damaged, Replace it
immediately by a professional.
Fault code: A604
Fault light flashes,
1 beep every 1 second.
Battery voltage is too
low
Check the battery, If the battery
is damaged, Replace it
immediately by a professional.