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Customer Assistance
Customer Satisfaction Team
The Cooper Bussmann Customer Satisfaction Team is available to answer questions regarding
Cooper Bussmann products and services. Calls should be made Monday – Friday, 8:00 a.m. –
4:30 p.m. for all US time zones.
The Customer Satisfaction Team can be reached via:
• Phone: 636-527-3877
• Toll-free fax: 800-544-2570
• E-mail: [email protected]
Emergency and After-Hours Orders
To accommodate time-critical needs, Cooper Bussmann offers emergency and after-hours service
for next flight out or will call. Customers pay only standard price for the circuit protection device,
rush freight charges and a modest emergency fee for this service. Emergency and after-hours
orders should be placed through the Customer Satisfaction Team. Call:
• Monday – Friday, 8:00 a.m. – 4:30 p.m. Central Time 636-527-3877
• After hours 314-995-1342
Application Engineering
Application Engineering assistance is available to all customers. The Application Engineering team
is staffed by degreed engineers and available by phone with technical and application support
Monday – Friday, 8:00 a.m. – 5:00 p.m. Central Time.
Application Engineering can be reached via:
• Phone: 636-527-1270
• Fax: 636-527-1607
• E-mail: [email protected]
Services
• Engineering: electrical system review, arc-flash hazards, selective coordination, labeling
requirements
• Training: electrical safety and safety programs, code compliance
• Testing: component testing for agency certifications
Contact us for more information on services:
• Phone: 636-207-3294
• E-mail: [email protected]
Online Resources
Visit www.cooperbussmann.com for the following resources:
• Product cross reference
• Arc-flash calculator
• OSCAR™ 2.0 compliance software
• Training modules
• Selective coordination application materials
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3A1341RevB
Cooper Bussmann Power Module™ Switch
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Cooper Bussmann: Leading the Industry in
Downtime Reduction, Workplace Safety &
Code Compliance Solutions
Summary of Contents for Bussmann Quik-Spec
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