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DPD-9E2305

23

Conditions

Possible cause

Action

Battery fault

LED is On.
Beep continuous

The battery test is failed due to bad or 
disconnected batteries.

Verify that all batteries are properly 
connected. If the condition persists, 
contact your service representative.

The UPS does not provide 
the expected backup time.

The batteries need charging or service.

Apply utility power for 48 hours to charge 
the batteries. If the condition persists, 
contact your service representative.

Bypass mode

LED is on.

An overload or a fault has occurred, or a 
command has been received and the UPS is 
in Bypass mode.

Equipment is powered but not protected 
by the UPS.
Check for one of the following alarms: 
overtemperature, overload or UPS failure.

Power Overload

LED is On

Power requirements exceed the UPS 
capacity (greater than 100% of nominal;

see “User Settings” for specific output 

overload ranges).

Remove some of the equipment from the 
UPS. The UPS continues to operate, but 
may shut down if the load increases. The 
alarm resets when the condition becomes 
inactive.

UPS overtemperature

LED is On
Beep continuous

The UPS internal temperature is too high or 
a fan has failed. At the warning level, the 
UPS generates the alarm but remains in the 
current operating state. If the temperature 
rises another 10°C, the UPS shuts down.

Clear vents and remove any heat sources. 
Allow the UPS to cool. Ensure the airflow 
around the UPS is not restricted. Restart 
the UPS. If the condition continues to 
persist, contact your service 
representative.

The UPS does not start

The input source is not connected correctly.

Check the input and battery connections.

The Remote Power Off (RPO) switch is active 
or the RPO connector is missing.

If the UPS Status menu displays the 
"Remote Power Off" notice, deactivate the 
RPO input.

Summary of Contents for 9E1000IR

Page 1: ...Eaton 9E Rack Advanced User Guide Copyright 2023 EATON All rights reserved DPD 9E2305 English 9E1000IR 9E2000IR 9E3000IR 9EEBM72R...

Page 2: ...4 UPS connection 9 4 5 Register warranty 9 5 Interfaces and communication 9 5 1 Control panel 9 5 2 LCD description 10 5 3 Display functions 11 5 4 User settings 12 5 5 Communication ports 15 5 6 UPS...

Page 3: ...ies 19 7 4 Replacing batteries 20 7 5 Recycling the used equipment 21 8 Troubleshooting 22 8 1 Typical alarms and faults 22 8 2 Service and support 24 9 Specification and technical characteristics 24...

Page 4: ...nt a risk of energy or electrical shock or burn from high short circuit current Observe proper precaution Batteries may contain HIGH VOLTAGE and CORROSIVE TOXIC and EXPLOSIVE substances Information ad...

Page 5: ...you to visit our web site at eaton com or contact your Eaton local representative 2 1 Environmental protection Eaton has implemented an environmental protection policy Products are developed according...

Page 6: ...e sags impulsive transients line noise and long term under and over voltage conditions frequency variations switching transients and harmonic distortion Power outages can occur when you least expect i...

Page 7: ...ion Weights kg lbs Dimensions mm inch D x W x H 9E1000IR 17 6 38 8 438 x 438 x 86 5 17 2 x 17 2 x 3 4 9E2000IR 29 9 63 9 608 x 438 x 86 5 23 9 x 17 2 x 3 4 9E3000IR 31 3 68 3 608 x 438 x 86 5 23 9 x 1...

Page 8: ...ended Battery Module for 9E2000IR and 9E3000IR Network M2 Network M3 Eaton Gigabit Network Card SNMP v1 v3 and IP v4 v6 Ethernet 10 100 1000BaseT INDGW M2 Eaton Industrial Gateway Card Modbus TCP RTU...

Page 9: ...ays of receipt of the equipment Send a copy of the damage claim within 15 days to your service representative Check the battery recharge date on the shipping carton label If the date has passed and th...

Page 10: ...ounting on the rails The rails and necessary hardware are supplied by Eaton Screw the rail on the back of the rack Screw the rail on the front of the rack using the two holes at the bottom Screw the e...

Page 11: ...only with 9E2000IR and 9E3000IR UPS UPS must be switch off and disconnected from the power supply prior to battery installation Only qualified service personnel is allowed to install the EBM when UPS...

Page 12: ...he UPS using the cables For 9E3000IR Connect the supplied cable to the socket then to the AC power source Connect the loads to the UPS using the cables for high power devices choose the 16A outlet 4 5...

Page 13: ...y dims after 5 minutes of inactivity Press any button to restore the screen Note If other indicator appears see troubleshooting page for additional information The following table describes the Operat...

Page 14: ...and alarms show string but other faults only show code 5 3 Display functions Press the Enter button to activate the menu options Use the two middle buttons and to scroll through the menu structure Pr...

Page 15: ...ontinuous data on the KWh kilowatt hour that connected equipment has consumed in the last one hour period 5 4 User settings The following table displays the options that can be changed by the user Mai...

Page 16: ...e buzzer if an alarm occurs Enabled In Out settings Output voltage 200V 208V 220V 230V 240V 230 V Output frequency Auto sensing Frequency Converter 50Hz Frequency Converter 60Hz Auto sensing HE Mode E...

Page 17: ...matic restart when utility returns after a UPS shutdown due to an extended power outage 0 Battery low capacity Capacity 0 100 The alarm triggers when the set percentage of battery capacity or remainin...

Page 18: ...mmunicate with Eaton power management software You can improve the remote monitoring and power managment of the UPS by adding a communication card compatible with the 9E product Please note that cable...

Page 19: ...capability as the Gigabit Network card Relay MS card provides isolated dry contact Form C relay outputs for UPS status Utility failure Battery low UPS alarm OK or on Bypass INDRELAY MS The Industrial...

Page 20: ...arge The UPS charges the battery as soon as it is connected to the AC outlet whether the ON OFF button is pressed or not It is recommended that the UPS be permanently connected to the AC power supply...

Page 21: ...inutes The UPS transfers to Bypass mode when the user activates Bypass mode through the front panel the UPS detects an internal failure the UPS has an overtemperature condition the UPS has an overload...

Page 22: ...service life varies depending on the frequency of usage and ambient temperature life divided by 2 each 10 C above 25 C If the UPS requires any type of transportation verify that the UPS is turned off...

Page 23: ...s for disposal requirements Do not dispose of batteries in a fire When exposed to flame batteries may explode Do not open or mutilate the battery or batteries Released electrolyte is harmful to the sk...

Page 24: ...ection Reassemble in the reverse order finally follow instructions Testing new batteries below Testing new batteries To test new batteries Charge the batteries for 48 hours Press any button to activat...

Page 25: ...rms may be announced by a beep in a regular way Example Battery low Faults are announced by a continuous beep and red LED Use the following troubleshooting chart to determine the UPS alarm condition 8...

Page 26: ...pacity greater than 100 of nominal see User Settings for specific output overload ranges Remove some of the equipment from the UPS The UPS continues to operate but may shut down if the load increases...

Page 27: ...A number This number must appear on the outside of the package and on the Bill Of Lading if applicable Use the original packaging or request packaging from the Help Desk or distributor Units damaged i...

Page 28: ...c with line 5 of nominal line frequency outside this range 0 5 of auto selected nominal frequency 0 2Hz of auto selected nominal frequency Nominal output 200 208 220 230 240V Nominal Frequency 50Hz or...

Page 29: ...0 4 4 EFT 4 kV IEC 61000 4 5 Surges 2 kV Differential Mode 4 kV Common Mode IEC 61000 4 6 Electromagnetic field 10 V IEC 61000 4 8 Conducted magnetic field 30 A m UPS enclosure IP rating IP20 Earthing...

Page 30: ...conversion Normal AC source Normal source of power for the UPS OVL Overload When the load exceeds 100 of the maximum load of the UPS UPS Uninterruptible Power System Bypass AC source Source supplying...

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