8
EASYFIRE will autom atically switch to 12 volt
provided you have the 12 volt battery option installed.
run the fan in the
CLEAN OUT
position
w ith the door
open
for approxim ately one m inute or until ash is no
longer being picked up by the fan. Rem em ber, you m ust
always check the clean out cap on the tee after utilizing
the CLEAN OUT feature.
4. Keeping the Glass Clean:
If soot deposits accum ulate
on the glass, clean with window glass cleaner and a
paper towel when the glass is cold.
5. Polishing the Gold and Nickel:
All chrom e and gold
plating used on the EASYFIRE heater can be cleaned
with a soft cloth and non-abrasive cleaner.
6. Cleaning & Polishing Gold and Nickel Plated Parts:
Gold and Nickel is a soft m etal and therefore a fragile
surface. Prior to the first burn it is im portant to use
W index or com parable product and a soft clean cloth to
wipe any m arks off all gold surfaces or the heat will
cause the m arks to rem ain in the surface perm anently.
Always clean the gold surface when the heater is COOL.
7. Door glass replacem ent:
Should the door glass
becom e broken it m ay be replaced by scraping the sealer
from around the outer edge of the glass. Carefully pry
glass from door fram e then clean all sealer from fram e.
Obtain a replacem ent glass from your local dealer and
attach glass to door using High Tem perature Silicon
Sealer (m in. 400 ° F). Apply sealer to all four corners of
the glass and set glass into fram e. Apply sealer to m ating
edge of glass and fram e. Allow two hours dry tim e before
installing door onto heater.
Note: Replace w ith Corning
Pyro-Ceram ic Glass only. Refer to parts list for
specifications.
Troubleshooting Guide
The following scenarios are provided in order to help you
locate a difficulty if the heater perform s in a m anner which
would seem to indicate a m alfunction:
l. Problem :
I loaded the heater for start-up, pressed the
button and pellets started but the fire didn't keep going.
Solution:
Rem em ber that the tim er on start up runs
about 10 m inutes and if the heater has not heated up
enough to deactivate the tim er you will have to start over
by pressing the button to off and then back to MEDIUM
or HIGH.
2. Problem :
The heater was lit and burning properly, then
suddenly it stopped feeding pellets.
Solution:
a) The therm ostat setting is to low and the has
called for the stove to shut down. b) Check pellet supply
in hopper. If em pty, fill and follow start-up procedure as
outlined in the beginning of this m anual. c) Occasionally,
a foreign object, debris or an excessive am ount of saw-
dust can enter the feed m echanism and jam the feed
chute. If this happens, you m ust em pty the hopper and
check the feed chute to see what is causing the jam .
Rem ove any foreign m aterial or object and re-start the
heater.
CAUTION:
Keep fingers and hands clear of feed
m echanism when heater is on.
3. Problem :
The fire was burning well and then it began to
overfeed pellets and started backing up into the pellet
feed chute, sm othering the fire.
Solution:
W hen the pellets are overfeeding, it usually
m eans that the air flow has been reduced. Check the Fire
Pot air intake holes to be sure they are clear. Check to
see if Fire Pot was properly seated in pot tray. Check to
see if the m anifold m ay have filled with Fly-ash. If you
use a low grade pellet, and clinkers (fused ash and dirt)
form in the bottom of the Fire Pot, it will choke the air
intake (you m ight consider changing the brand of pellets
to one that burns cleaner). You m ust let the fire go out
before rem oving and cleaning the Fire Pot.
Never vacuum out the heater w hen the heater is in
operation! The hot ashes can lodge in your vacuum
cleaner and cause a fire!
You m ust clean the m anifold regularly in order to insure a
good air to fuel ratio, thus allowing the heater to "breathe"
properly. You m ust also check the vent pipe and tee to see
that they are not clogged and full of ash.
4. Problem :
Heater was burning well and then soot began
form ing on the glass door.
Solution:
Black soot form ing on the glass door m eans
that the com bustion is not right and the heater needs a
good clean out. Som e brands of pellets burn m uch richer
than others and you m ight have to change brands of
pellets and/or have the air/fuel settings re-adjusted by
your dealer. It is norm al to have the glass cloud up after
several hours of burning but it should wipe off with a
good window cleaner. If the glass turns black quickly,
then the heater needs a good clean out.
5. Problem :
W e had a power failure and the heater
em itted sm oke for about five m inutes.
Solution:
If the heater em its sm oke during a power
failure, and you have frequent power failures then we
suggest you purchase the battery back-up system . If the
vent pipe is installed according to these instructions the
sm oke will syphon out of the pipe in m ost instances.
6. Problem :
After several weeks of outstanding perfor-
m ance, the heater suddenly stopped and the red light
under the control button cam e on. This light is the Hi
Tem p/Flue Indicator Light.
Solution:
The Hi-Tem p/Flue Indicator light indicates that
Fly-ash has built up in the exhaust system and/or there is
a restriction in the exhaust/flue system . Check the pipe
system for excessive ash and clogging, particularly the
vent cap. Rem ove the clean out cap on the tee and
m ake sure that ash has not blocked the exhaust air flow.
This autom atic shut down in case of flue clogging is a
safety feature and if the shut down occurs it m eans you
have a problem and should consult a service technician
and/or clean your pipe and heater thoroughly. If you feel
the Fly-ash build up is excessive, we suggest that you try
another brand. In m oist clim ates the pellets and Fly-ash
can actually absorb m oisture from the air and create
creosote and a severe clogging problem . Keep this in
m ind when you store and handle your pellets. The heater
warranty does not cover the quality of the fuels used or
the way they m ay be handled either before or after you've
purchased them .
7. Problem :
I turned off the switch and the heater kept
running.
Solution:
This is norm al. The exhaust blower will keep
running until it cools down and then it will autom atically
turn off. This can vary by the tem perature the exhaust
has reached and the tem perature of the cooling air.
