Troubleshooting
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Remote controlled wall sockets
Troubleshooting
Some malfunctions may be caused by minor faults, which you can resolve
yourself. Follow the instructions in the following table for this.
If it is still not possible to resolve the problem with the remote controlled wall
socket, contact customer service. Do not attempt to repair the remote
controlled wall socket yourself.
Problem
Possible cause
Troubleshooting
The remote controlled
wall socket cannot be
switched on or off.
The range of the
wireless signal has been
exceeded.
Reduce the distance
between the remote
control and the remote
controlled wall socket.
The battery of the remote
control is empty.
Replace the battery with
a battery of the same
type.
The signal transmission
is disrupted or the
assignment of the
channels was deleted.
Refer to the chapter
“Additional notes”.
Another remote
controlled wall socket
has inadvertently
responded to the
command from the
remote control.
The assignment is
incorrect.
Assign the channels to
the remote controlled
wall sockets (see chapter
“Assigning channels”).
One of the remote
controlled wall
sockets automatically
switches off.
The assignment is
incorrect.
Assign the channels to
the remote controlled
wall sockets (see chapter
“Assigning channels”).
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