No power source
Power cuts off during use
The battery capacity is depleted
The battery is weak
Change the batteries
Change the batteries
Have you remove the
transparent film from the pad?
Peel off film on the adhesive
surface of pads
Was the pad applied
immediately after washing?
Dry the pad
Is the adhesive surface of the
pad damaged?
Replace the pad
It is difficult to attach the
pad to the skin
Adhesive surface of pads
is not sticky
Pads get deteriorative
Contact the vendor for replacements
Were the pads stored in high
temperature, humidity, or direct
sunlight?
Replace the pads
If your device is not operating properly, please check for common problems and suggested solutions. If the
recommended action does not solve the problem, please contact the seller.
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