Issue
Possible Causes
The outdoor unit
makes noises
The unit will make different sounds based on its current operating mode.
Dust is emitted from
either the indoor or
outdoor unit
The unit may accumulate dust during extended periods of non-use,
which will be emitted when the unit is turned on. This can be
mitigated by covering the unit during long periods of inactivity.
The unit emits
a bad odor
The unit may absorb odors from the environment (such as furniture,
cooking, cigarettes, etc.) which will be emitted during operations.
The unit’s filters have become moldy and should be cleaned.
The fan of the outdoor
unit does not operate During operation, the fan speed is controlled to optimize product operation.
NOTE:
If problem persists, contact a local dealer or your nearest customer service
center. Provide them with a detailed description of the unit malfunction as well as
your model number.
Troubleshooting
When troubles occur, please check the following points before contacting a repair company.
Problem
Possible Causes
Solution
Poor Cooling
Performance
Temperature setting may be
higher than ambient room
temperature
Lower the temperature setting
The heat exchanger on the
indoor or outdoor unit is
dirty
Clean the affected heat exchanger
The air filter is dirty
Remove the filter and clean it
according to instructions
The air inlet or outlet of
either unit is blocked
Turn the unit off, remove the
obstruction and turn it back on
Doors and windows are open Make sure that all doors and windows
are closed while operating the unit
Excessive heat is
generated by sunlight
Close windows and curtains during
periods of high heat or bright sunshine
Too many sources of heat in
the room (people,
computers, electronics, etc.)
Reduce amount of heat sources
Low refrigerant due to
leak or long-term use
Check for leaks, re-seal if necessary and
top off refrigerant
14
V.1
