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www.earthquakesound.com
Specifications are subject to change without notice
Earthquake warrants the original purchaser that all Factory Sealed New Audio
Products be free from defects in material and workmanship, under normal and
proper use, for a period of
one (1) year from the date of purchase
(as shown on the
original sales receipt with serial number affixed/written on it).
The one (1) year warranty period is valid
only if the product is properly installed
by an Earthquake authorized party
, and the warranty registration card is properly
filled out and sent to Earthquake Sound Corporation.
If the product is installed by a non-authorized party, a thirty (30) day limited
warranty period applies.
(A) One (1) year limited warranty plan coverage guidelines:
Earthquake pays for labor, parts, and ground freight (only in US mainland, not
including Alaska and Hawaii) back to customer.
(B) Warning:
!
Products (sent for repair) that are tested by Earthquake technicians and
deemed to have no problem, will not be covered by the limited warranty.
Customer will be charged a minimum of one (1) hour of labor (ongoing rates)
plus shipping charges back to customer.
!
If products were received with improper protective packaging, customer will
be charged product repackaging in addition to labor, parts and shipping
charges.
(C) Earthquake agrees to repair or replace - at our option - all such defective
products/parts subject to the following provisions:
!
Defective products/parts have not been altered or repaired by other than an
Earthquake factory approved technician.
!
Products/parts are not subjected to negligence, misuse, improper use, or
accident, damaged by improper line voltage, used with incompatible products,
or have its serial number or any part of it altered, defaced, removed, or have
been used in any way that is contrary to Earthquake's written instructions.
(D) Warranty Limitations:
Earthquake warranty does not cover products that have been modified and/or
abused, including but not limited to the following:
!
Fading, deterioration of speaker components & finish due to improper
exposure to elements.
!
Bent amplifier casing, damaged finish on the casing due to abuse, misuse, or
improper use of cleaning material.
!
Burnt tracers on PCB.
!
Product/part damaged due to poor packaging or abusive shipping conditions.
!
Subsequent damage to other products.
A warranty claim will not be valid if the warranty registration card is not properly filled
& returned to Earthquake with a copy of the sales receipt.
(E) Service Request:
To receive product(s) service, contact Earthquake Sound’s service department
at (510) 732-1000 and request an RMA number (Return Material Authorization),
item(s) shipped without a valid RMA number will be refused. Make sure you
provide us with your complete and correct shipping address, a valid phone
number, and a brief description of the problem you are experiencing with the
product. In most cases, our technicians might be able to resolve the problem
over the phone, thus eliminating the need to ship the product.
(F) Shipping Instructions:
Product(s) must be properly packaged to minimize transport damage and avoid
repackaging charges. Shipper claims regarding item(s) damaged in transit must
be presented to the carrier. Earthquake Sound Corporation reserves the right to
refuse improperly packed product(s). A copy of original sales receipt must
accompany product(s) returned for service. We encourage you to include a
written description of the problem inside the package. Ship product to:
Earthquake Sound Corp.
2727 Mc Cone Avenue
Hayward, CA 94545
Tel: (510) 732-1000
You are responsible for the cost of shipping the product to Earthquake Sound
Corporation.
(G) Disputes Resolution:
All disputes - between clients and Earthquake Sound Corporation - resulting
from the one (1) year limited warranty policy must be resolved according to the
laws & regulations of the county of Alameda, California.
_______________________________
We strongly suggest keeping a copy of your sales receipt and note the model and
serial numbers of your amplifier here for future reference.
Model No.
Serial No.
Date of Purchase.
Mini D Amplifiers
One (1) Year Limited Warranty Guidelines (Valid in US Mainland Only)
Mini D Amplifiers
One (1) Year Limited Warranty Guidelines (Valid in US Mainland Only)
SERIAL NUMBER
_ _ _ _ _ _ _ _ _ _ _
M M / D D / Y Y Y Y
MiNi D
_ _ _ _ _
.
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