15
LIMITED LIFETIME WARRANTY
Absolute Satisfaction Return Policy
If you are not completely satisfied with your Earthlite portable table, chair, or accessory, you
may return it within thirty (30) days for a full refund (excluding shipping & handling charges on
the original order). Standard stationary and lift tables may be returned within thirty (30) days
for a refund (excluding shipping & handling charges on the original order) less a 20% restocking
fee. Custom or upgraded products are non-returnable and non-refundable. Proof of purchase
is required to obtain RMA (Return Material Authorization) and all returns must be in like-new
condition and in the original packaging. Customers will be responsible for all shipping charges.
Warranty Information
Earthlite offers an industry best warranty against defects in materials, design, and workmanship,
to the original owner, as follows:
•
Frame - lifetime warranty
•
Foam and upholstery covering - warranted for three (3) years
•
Lift motors, controls, electronics - warranted for two (2) years from the original date of
purchase*
•
Accessories and options - warranted for one (1) year from the original date of purchase
This warranty does not cover damage caused by normal wear and tear, misuse, accidents, or
neglect, which includes tears in the upholstery and damage caused by cleaners. All warranties
are limited to repair or replacement at Earthlite’s discretion, shipping not included. Proof of
purchase is required to obtain RMA (Return Material Authorization) and customers may be
required to return defective items. International customers are responsible for all associated
return costs (inbound and outbound), as well as any applicable duties and taxes.
*If within these two (2) years, there is a defect, malfunction, or failure of the lift motor or con-
trols, Earthlite will replace or repair the defective component at our discretion; shipping not
included. Parts are warranted for 90 days after replacement or 2 years from the original date of
table purchase, whichever comes later.
Summary of Contents for Ellora Vista Flat
Page 18: ...Name Purchase Date Model No Serial No OWNER S RECORD ...
Page 19: ...NOTES ...
