Earth Klear Sky 400, Owner'S Manual, Page: 14 / 57

14
Earth Outdoor Wood Furnaces
™
W
ARRANTY
I
NFORMATION
1. “Earth” Furnaces have a 10 year limited warranty.
2. This warranty is on, and covers the furnace only,
NOT FANS
,
THERMOSTATS
,
PUMP
,
ETC
.
OR ANY
PRODUCT OR WORK YOUR INSTALLER DOES OR SUPPLIES
.
3. The electrical components like the thermostat, fan, pump, have their manufacturer’s warranty
(usually 1 year).
4. Doors, grates & damper have a one year warranty.
5. We have a 5 year warranty against any leaks which covers parts and labor. If we cannot repair the
leak, we will send you a new furnace!
٭
With the industry’s heaviest fire wall (1/2 inch) we are not
afraid of rust or burn out.
6. Years 5-10 are pro-rated as follows for coverage of parts & labor*:
Year 5 – 50%
Year 6 – 45%
Year 7 – 40%
Year 8 – 35%
Year 9 – 30%
Year 10 – 25%
7. The cost of a service call is not covered after 5 years. (Service calls for installation related
problems and not problems with the furnace itself will be charged to the owner)
8. The life of your furnace depends upon proper maintenance. You must submit a water sample to
Wood Boiler Solutions, LLC for professional lab analysis. You must follow their recommendations for
chemicals and brands. Earth Outdoor Wood Furnaces will provide the test kit for the 1
st
7 years. You
may purchase the “water sample analysis kit” from their store at
www.diswebsites.com/woodboilersolutions/store.cfm or call them at 920-382-6498. Failure to do
so will void your warranty.
When the kit arrives, take a sample according to the easy to follow directions, package it up and mail
it back (postage not included). They will forward the test results to Earth Outdoor Wood Furnaces.
9. All furnaces must be treated with “Water Treatment 101” rust inhibitor. This can be purchased
through Earth Outdoor Wood Furnaces.
10. You must Power Ground your furnace.
Failure to do so will void your warranty.
11. Warranty is non-transferable.
* We will give you the percentage discount on the
repair or off a replacement furnace. Furnace will
be repaired or replaced, whichever is less
expensive. Shipping not included. No cash or
surrender value.