a.
Move the airmate board, clean the surface with the brush, and then recover it.
b.
Screw out the bolts from the connection of input and output on the convection blower, clean the
dust deposited inside the blower with the brush.
c.
Take off the venting pipe, clean the dust inside the pipes and elbows. Then install them again
and ensure the joint is sealed.
Troubleshooting______________________
The control panel of the stove has trouble examine lights kit which are red, green and orange by 230V. The
auger motor lights are bright and flash when the stove is on normal work. When the sensor detect the
abnormal work temperature (below 50˚C or over 93˚C), the auto-control temperature switches will shut off the
fuel feed system automatically to prevent the pellet pile or overheat. When temperature is below 50˚C, the
safety control system will stop the stove automatically.
The general trouble, the possible reason and the solution are as following, after solving problems, start the
stove again:
problems
reason
solution
1. The blower doesn’t
work after pressing the
start bottom.
No power in stove or in the
control panel.
Check the power and wires.
2.
No feeding after
igniting.
A. Three lights are bright
and flash.
Feed unit is blocked.
Auger motor doesn’t work.
Check the auger is blocked or not.
Check auger motor is blocked or not. And
the wires break or not.
Check the fasten screw between auger and
motor loose or not.
B. The orange lights are
bright but no flash.
No fuel in the hopper.
The clock unit breaks.
Fill the fuel into the hopper.
Change the clock unit.
C. The red light is bright
and flash but other lights
aren’t bright.
The high temperature
switch disconnects.
The high temperature
switch breaks.
Tight the high temperature switches
connection.
Change the high temperature switch
D. The feed motor lights
aren’t bright.
No 230V power.
Pellet feeder is power off.
The wires of start and
clock unit loose or break.
Check the 230V power.
Turn on the auger motor switch.
Check the wires of start and clock unit or
change the unit.
3. After ignition the power
is off 15min late.
Pellet feeder unit is off or
pellet is too little.
50˚C temperature switch
breaks or the connection
wires of switch loose.
Check the pellet feeder unit and restart.
Check the connection wires or change the
50˚C temperature switch.
4. orange and lazy fire,
piled pellet, carbon on the
glass
Lack of air intake for
burning.
Clean the block in gatebar.
Adjust the knob of convection blower and
increase the air intake.
Check the door and window glass gasket
sealed or not.
Check the air intake pipe and venting pipe
blocked or not, and clean it. Change to the
big diameter pipes if pipes are too long to
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