Problem
No display
Faulty display and/or display
power supply
Contact us on 0800 092 9106,
pressing option 1.
Possible cause
Solution
Corrupted display
(incomplete data)
Faulty display
Contact us on 0800 092 9106,
pressing option 1.
Alternating readings
Display picking up a signal from
a neighbours’ transmitter
Tune your transmitter and
display again, see page 11
Data does not change
Incorrect installation
Review pages 9-13
Costs reading seems
excessively high or low
Correct tariff has not been set
Refer to page 15
Temperature gauge
excessively high
Display too close to heat source
Choose a different location
Don't attempt to repair any part of your Energy Fit Starter Pack yourself. If there are any problems
and the above suggestions haven't worked, give one of our team a call on 0800 092 9106, and press
option 1. Our advisers are on hand Monday to Friday, 11am to 7pm, Saturdays 9am to 5pm.
Display is showing '0 watts'
The sensor jaw may be around
more than one cable.
Check which cable the sensor
jaw is around. Make sure it is
around just the 'live' cable - see
page 12.
Troubleshooting
31
Display shows dashes (---)
instead of 'watts' occasionally.
Temporary loss of signal
It should reconnect in a matter
of seconds but make sure the
monitor is within 30 metres of
your electricity meter.
Energy Manager Booklet Customer_Layout 1 27/05/2010 14:55 Page 1
