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E-On Energy Fit Starter Pack, Owner'S Manual

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E-On Energy Fit Starter Pack Owner'S Manual Download Page 28

28

Your questions

answered

Q. What is my Energy Fit Starter Pack 

costing me?

Nothing, it's free. And, using your monitor

could save you money on your energy bills as

you become more aware of the electricity

you're using around your home.

Q. Does my monitor use any electricity?

Just 2p per week - the same amount it costs

you to charge your mobile phone.

Q. What should I do if I'm moving home?

Give us a call to let us know you're moving.

You need to disconnect your sensor jaw,

transmitter and monitor so you can take them

with you. Then contact us on your moving day

with your closing meter reads from your old

home, and your opening reads for your new

home. We're available on 0845 052 0000

Monday to Friday, 8am to 8pm, and Saturday

9am to 5pm. When you move, we'll ensure you

have a smooth transfer of your energy supply.

You'll then be able to install your monitor and

equipment in to your new home using this

guide - so keep it safe. To receive future

energy fitness advice and offers, you'll need to

remain a customer of E.ON.

Q. Where should I put my monitor?

It's up to you. It makes sense to place it where

it can easily be seen at a glance, perhaps in

your kitchen or lounge. Just make sure it's

within 30 metres of your electricity meter so

the reading is clear.

Q. Can I download my software to any PC?

You'll need to have MS Windows 7, MS

Windows XP or MS Windows Vista to be able

to run the software, and your PC or laptop will

need a CD drive for the installation.  If you

have a Mac, virtually all new models are able

to run this software (they need an Intel

processor running Mac OS X v10.4.6 or higher),

as long as they have a Windows application

installed - either Windows XP or Windows

Vista additional software.

Q. How should I look after my monitor?

Your monitor shouldn't need any servicing or

maintenance, it can be kept clean by using a

slightly damp cloth or duster. But there's a few

do's and don't to remember:

•

Don't immerse any of the equipment in water

or other liquids.

•

Don't expose any of the equipment to extreme

Energy Manager Booklet Customer_Layout 1  27/05/2010  14:55  Page 30

Summary of Contents for Energy Fit Starter Pack

Page 1: ...Your how to guide to getting energy fit THIS LOOKS SIMPLE ENOUGH SO WHAT ARE WE WAITING FOR Energy Manager Booklet Customer_Layout 1 27 05 2010 14 55 Page 3 ...

Page 2: ...ls and ideas that have been tried and tested by you our customers You ve taken your first step towards getting energy fit with an Energy Fit Starter Pack Your easy to install energy monitor and Energy Fit software will enable you to start seeing the energy you re using and make positive changes to help save you money 2 Welcome You ve taken your first step to get energy fit Energy Manager Booklet C...

Page 3: ... energy The more people use the more money we make surely It stands to reason Except for an energy company with an eye on more than short term profit it doesn t Our ideal would be to have more customers all using less energy It would be better for you because you d have lower bills It d be better for us because lower bills generally means happier customers who want to stay with us And it d be bett...

Page 4: ...fety first 8 Getting connected 9 Your monitor 13 Making the most of your monitor 18 How much you could save 27 Your questions answered 28 started Getting 4 Energy Manager Booklet Customer_Layout 1 27 05 2010 14 55 Page 6 ...

Page 5: ...get started On its own it won t cut your bills but it will show you how much electricity you re using and when you re using it It will also give you an indication of what s costing you the most and where you can make the biggest savings kick off To OOOH THAT WASN T DIFFICULT TO INSTALL AT ALL 5 Energy Manager Booklet Customer_Layout 1 27 05 2010 14 55 Page 7 ...

Page 6: ... to your monitor to tell you how much electricity you re using what s inside Take a look 1 2 Your sensor jaw you need to clip this to one of the cables coming out of your meter We ll show you how easy it is over the next few pages 3 Energy Manager Booklet Customer_Layout 1 27 05 2010 14 55 Page 8 ...

Page 7: ...lectricity you re using at any time Your data cable to connect your energy monitor to your computer Your Energy Fit software which will enable you to make the most of your monitor 4 5 6 Energy Manager Booklet Customer_Layout 1 27 05 2010 14 55 Page 9 ...

Page 8: ...onitor please check that your electricity meter and cables are in good condition Hazards to look out for are deterioration such as loose wires exposed copper wiring burn marks or holes in the cable insulation excess heat or crackling noises damage to the meter If you notice any of these don t install your monitor speak to one of our team by calling 0800 092 9106 and selecting option 1 or consult a...

Page 9: ... wall socket at home you ll see dashes on the display which means it s turned on Getting is easy when you follow these 4 simple steps 1 You ll need your monitor and transmitter to hand Energy Manager Booklet Customer_Layout 1 27 05 2010 14 55 Page 11 ...

Page 10: ...small button Using a ball point pen push and hold the button for 9 seconds When you release the button you ll see a red light on the transmitter flashing rapidly this means it s ready to tune itself with your monitor If it doesn t try again 2 Energy Manager Booklet Customer_Layout 1 27 05 2010 14 55 Page 12 ...

Page 11: ...gnal on the top right of your monitor s display indicating it s tuning itself to your transmitter When your monitor and transmitter are tuning the display will show 240 indicating domestic voltage Once this is finished your monitor s display will clear and then 0 watts will appear This usually takes a few seconds 3 Energy Manager Booklet Customer_Layout 1 27 05 2010 14 55 Page 13 ...

Page 12: ...le being careful not to pull or bend the cable Your sensor jaw should fit effortlessly around the cable and end up loose so it doesn t pinch If you accidentally attach the jaw to the wrong cable don t worry you won t damage anything Just unclip it and try again Now stand your transmitter in a dry place where it won t get knocked over and damaged It s supplied with a Velcro sticky pad on the revers...

Page 13: ...the middle of the monitor for three seconds When you let go the screen will clear and the hours display will flash Use the up arrow and down arrow to choose the correct hour using the 24 hour clock Press the OK button again and the minutes display will flash Use the up arrow and down arrow again to set the correct minutes Press the OK button and the time will be saved and the screen will return to...

Page 14: ... It may also show you you have a Night rate as well You ll need to write down your Next unit rate and if you have one your Night rate as this is what your monitor will need Setting your unit rate Follow the simple steps below to change the default price to your Next unit rate and if you have a Night rate also follow steps 1 4 on Page 15 On the monitor hold the up arrow for three seconds and releas...

Page 15: ...be prompted to set which hours this rate applies to this is your Economy 7 hours usually between midnight and 7am Using the arrow buttons first set the time your Economy 7 rate starts then press OK Then you ll be prompted to set when your Economy 7 hours end Some customers have Economy 7 hours which are split across two time periods eg 11pm to 2am and then 3am to 7am Your monitor can only support ...

Page 16: ...age down into three periods 7am to 3pm the previous day 3pm to 11pm the previous evening and 11pm to 7am the previous night You can therefore see at a glance when you have used the most and least electricity These buttons enable you to set the monitor and download data once your software is installed we refer to them as arrow up OK and arrow down throughout this guide When your monitor is up and r...

Page 17: ...time You ll also see this change as you turn appliances on and off as it shows how much your electricity will now cost if you continue to use this amount Remember 5 VAT is added to your electricity bill which the monitor doesn t take in to account This shows how much electricity you ve used in kWh The display scrolls every ten seconds between the amount used in the last day the last 7 days and the...

Page 18: ... and when you use electricity at home It works by downloading data from your monitor It then shows you this data in a variety of graphs so you can choose to see what you ve used during the last day week month or quarter The software also includes hints and tips on ways you can save energy with its 100 ways to save section Home Download Energy usage Energy Manager Booklet Customer_Layout 1 27 05 20...

Page 19: ...XP or Windows Vista additional software Simply insert the software CD which should launch the software installation wizard Follow the installation wizard and when it s completed launch the software from the Programmes menu To launch the software for the first time after you ve installed it click on Start All Programs Energy Fit You ll find six sections in your Energy Fit software which guide you t...

Page 20: ...tware Step 2 Your software is provided with a default electricity price already set We recommend you change it to match what your current unit rate is by clicking on Customised Set Up and following the steps on Page 21 If you re happy to use an average electricity price then click on Express Set Up Step 3 Your monitor is now connected All your settings have been set to default values Click Finish ...

Page 21: ...ices by choosing Customised Set Up Have a copy of your E ON contract if you re a new customer or your latest bill to hand as you ll need to input your electricity prices Step 3 Select either Standard or Economy 7 according to how you set the electricity price on your monitor pages 14 15 Customised set up If you want more detailed information from your energy monitor or you re on an Economy 7 tarif...

Page 22: ...ur Secondary unit rate Then click Next Step 5 Economy 7 prices Or if you are on our Economy 7 tariff you ll need to insert your First unit rate formerly known as your Primary unit rate followed by your Next unit rate formerly your Secondary unit rate and finally your Night rate Then click Finish Energy Manager Booklet Customer_Layout 1 27 05 2010 14 55 Page 24 ...

Page 23: ... computer This will take a few moments Then click Next as prompted by your software Step 2 To download your data it s important to hold down the OK and the down arrow button on your monitor simultaneously until you see the red light flash on the front of it Step 3 This will take a few seconds Then click on Finish to see your energy usage shown displayed on your software Energy Manager Booklet Cust...

Page 24: ...u can choose to see your energy usage in a number of ways either a quick overview or a more detailed report Detailed view Choosing Detailed means you can see your energy usage quarterly monthly weekly daily and even hourly Once you ve downloaded your data a few times you ll also be able to scroll back in time giving you great insight into how and when you re using the most electricity energy usage...

Page 25: ...hrough the sections to find out what you can do today Your questions answered If you re not sure about something related to Energy Fit check out our frequently asked questions section Updating your personal settings You can update your personal settings at any time simply select the Settings icon and follow the instructions to update your tariff information Energy Manager Booklet Customer_Layout 1...

Page 26: ...ke it to your PC or laptop for when you re wanting to download your data and use the software as it won t lose any of its information If you can t get to your meter s cables or have any concerns about fitting the sensor jaw you can speak to one of our team by calling 0800 092 9106 and selecting option 1 If your monitor s display shows dashes instead of 0 watts a minute or so after connecting the s...

Page 27: ...ener future The lessons I ve learned over the course of the competition will definitely last a lifetime You can read more about what Lesley and our other Watt Watchers did at eonenergy com wattwatchers and our specialist Energy Efficiency Team is on hand with tips and advice to help you along your way Get in touch by calling 0800 092 9106 and selecting option 2 they re available Monday to Friday 9...

Page 28: ...ure energy fitness advice and offers you ll need to remain a customer of E ON Q Where should I put my monitor It s up to you It makes sense to place it where it can easily be seen at a glance perhaps in your kitchen or lounge Just make sure it s within 30 metres of your electricity meter so the reading is clear Q Can I download my software to any PC You ll need to have MS Windows 7 MS Windows XP o...

Page 29: ...g and you ve tried the above advice and have spoken to our team you can return it to us using the address provided below We ll send you a replacement within 28 days of receiving your faulty equipment Q Does my monitor need batteries The monitor has been specifically designed to run off the mains power supply so it s always on ready to give you information at a glance Q Does it matter where I put t...

Page 30: ...e your hourly consumption on a rolling 30 day basis Q Why is the energy used different than that on my electricity meter The energy monitor is specifically designed to highlight areas of usage it s not intended to replace your meter It can complement your meter by showing you what appliances are costing money now or recently whereas your meter will show you accumulated usage The monitor receives i...

Page 31: ... heat source Choose a different location Don t attempt to repair any part of your Energy Fit Starter Pack yourself If there are any problems and the above suggestions haven t worked give one of our team a call on 0800 092 9106 and press option 1 Our advisers are on hand Monday to Friday 11am to 7pm Saturdays 9am to 5pm Display is showing 0 watts The sensor jaw may be around more than one cable Che...

Page 32: ...ht have you should call our Customer Services on 0845 052 0000 If it s a query about the installation or use of the monitor or software eg issues faults etc call 0800 092 9106 and then press option 1 To get any energy efficiency advice or to ask about what your monitor and software is telling you with regards to your consumption call 0800 092 9106 and then press option 2 Remember lines are open fr...

Page 33: ... pay for any costs incurred in installing the monitor or transmitter The monitor should be installed within 30 metres of the transmitter for information to be displayed correctly We will replace any monitor which fails through normal use within the first 12 months We will not provide replacement batteries for the transmitter To receive a replacement monitor please return to the FREEPOST address pr...

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