Should your repair not be covered by warranty the
repair will be completed and payment will be required
without notification or estimate of the expense unless
the expense exceeds 50% of the retail purchase cost.
By submitting the item for repair you are agreeing to
payment of the repair without notification. Repair estimates
are available upon request. You must include this request
with your repair. Non-warranty repair estimates will be
billed a minimum of ½ hour of labor. In addition you
will be billed for return freight. Please advise us of your
preferred method of payment. Horizon accepts money
orders and cashiers checks, as well as Visa, MasterCard,
American Express, and Discover cards. If you choose
to pay by credit card, please include your credit card
number and expiration date. Any repair left unpaid or
unclaimed after 90 days will be considered abandoned
and will be disposed of accordingly.
Please note: non-
warranty repair is only available on electronics and
model engines.
Electronics and engines requiring inspection or repair
should be shipped to the following address:
Horizon Service Center
4105 Fieldstone Road
Champaign, Illinois 61822
All other Products requiring warranty inspection or repair
should be shipped to the following address:
Horizon Product Support
4105 Fieldstone Road
Champaign, Illinois 61822
Please call 877-504-0233 with any questions or
concerns regarding this product or warranty.
Non-Warranty Repairs
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