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USING YOUR DYSON VACUUM CLEANER
PLEASE NOTE:
•
Always extend the cable fully to the red tape before use.
•
Fine dust such as plaster or flour should only be vacuumed in very small
amounts.
•
Do not use the vacuum cleaner to pick up sharp hard objects, such as small toys,
pins, paper clips etc.
•
Consult your flooring manufacturer’s recommended instructions before
vacuuming and caring for your flooring, rugs and carpets.
•
If used in a garage, care should be taken to wipe the soleplate and wheels with
a dry cloth after vacuuming to clean off any sand, dirt, or pebbles which could
damage delicate floors.
•
When vacuuming, certain carpets may generate small static charges in the clear
bin. These are entirely harmless and not associated with the main supply. To
minimise any effect from this, do not put your hand or insert any object into
the clear bin unless you have emptied it and rinsed it out with cold water.
•
Only use parts recommended by Dyson; failure to do so could invalidate
your guarantee.
•
Do not use any lubricants, cleaning agents, polishes or air fresheners on any
part of the Dyson vacuum.
•
This Dyson vacuum is fitted with a thermal cut-out. If any part of the Dyson
vacuum becomes blocked the machine may overheat and automatically shut
off. If this happens, switch off and unplug the Dyson vacuum and allow to cool
before attempting to check filters or for blockages. Clear any blockages before
restarting.
•
Store the vacuum cleaner indoors. Do not use or store this vacuum cleaner
below 0°C (32°F). Ensure that the vacuum cleaner is at room temperature before
operating.
EMPTYING THE CLEAR BIN
CAUTION:
•
Switch OFF and unplug the vacuum cleaner before emptying the clear bin.
•
Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.
To remove the clear bin from the vacuum cleaner press the button at the rear of
the carrying handle. To release the dirt, press the red bin release button.
PLEASE NOTE:
•
Do not use the vacuum cleaner without the clear bin in place.
CLEANING THE CLEAR BIN
CAUTION:
•
Do not immerse the whole cyclone in water or pour water into the cyclones.
•
Ensure the clear bin is completely dry before replacing.
•
Clean the shroud with a cloth or dry brush to remove lint and dust.
PLEASE NOTE:
•
Do not use detergents, polishes or air fresheners to clean the clear bin.
•
Do not put the clear bin in a dishwasher.
WASHING YOUR FILTER
CAUTION:
•
Switch OFF and unplug the vacuum cleaner before removing the filter.
•
Ensure the filter is completely dry before refitting it to the vacuum cleaner.
PLEASE NOTE:
•
It is important to check your filter and wash at least every 3 months, according
to instructions, to maintain performance.
•
Please leave to dry completely for 24 hours.
•
The filter may require more frequent washing if vacuuming fine dust.
•
Do not use detergents to clean the filter.
•
Do not put the filter in a dishwasher, washing machine, tumble dryer, oven,
microwave or near a naked flame.
•
Register for a filter wash reminder by email (Australia only);
LOOKING FOR BLOCKAGES
CAUTION:
•
Switch OFF and unplug the vacuum cleaner before checking for blockages.
•
Beware of sharp objects when clearing blockages.
•
Refit all parts of the vacuum cleaner securely before using.
PLEASE NOTE:
•
Clearing blockages is not covered by your vacuum cleaner’s limited guarantee.
If any part of your vacuum cleaner becomes blocked, it may overheat and then
automatically shut off. Unplug the vacuum cleaner and leave to cool down.
Clear blockage before restarting.
•
Large items may block the tools or wand inlet, if this happens switch the vacuum
cleaner off and unplug the vacuum cleaner before removing the blockage.
Do not operate the wand release catch.
2 YEAR DYSON GUARANTEE
TERMS AND CONDITIONS
•
The guarantee becomes effective from the date of purchase.
•
All work will be carried out by Dyson Appliances (Aust) Pty Ltd, Dyson’s
authorised Service Agents or Avery Robinson Ltd (New Zealand).
•
Any parts replaced will become the property of Dyson Appliances (Aust) Pty Ltd.
•
The repair or replacement of your vacuum cleaner under guarantee will not
extend the period of guarantee.
•
The guarantee provides benefits which are additional to and do not affect your
statutory rights as a consumer.
•
You must provide proof of purchase before any work can be carried out on your
vacuum cleaner. Without this proof, any work carried out will be chargeable.
Please keep your receipt.
WHAT IS COVERED
•
The repair or replacement of your vacuum cleaner if your vacuum cleaner is
found to be defective due to faulty materials, workmanship or function within
2 years of purchase (if any part is no longer available or out of manufacture,
Dyson will replace it with a functional replacement part).
WHAT IS NOT COVERED
Dyson shall not be liable for costs of repair or replacement of a product incurred
as a result of:
•
Normal wear and tear (e.g fuse, belt).
•
Industrial use of the vacuum cleaner such as vacuuming gyprock dust or builders
dust may void your guarantee.
•
Accidental damage, faults caused by negligent use or care, neglect, careless
operation or handling of the vacuum cleaner which is not in accordance with this
Dyson Operating Manual.
•
Blockages – please refer to this Dyson Operating Manual for details on how to
unblock your vacuum cleaner.
•
Use of the vacuum cleaner for anything other than normal domestic purposes in
the country of purchase.
•
Use of parts not assembled or installed in accordance with the instructions
of Dyson.
•
Use of parts and accessories other than those produced or recommended
by Dyson.
•
External sources such as transit damage or weather.
•
Repairs or alterations carried out by parties other than Dyson or its
authorised agents.
If you are in any doubt as to what is covered by your guarantee, please call the
Dyson Customer Care Helpline on:
Australia 1800 239 766
New Zealand 0800 397 667
Remember: Always disconnect plug from mains before inspecting for problems.
•
If your vacuum cleaner will not operate, first check: mains socket has electricity
supply and the plug is properly inserted into the socket.
•
Sucking up certain items such as stockings, clippings of cloth, sizeable pieces of
paper etc may block the hose or ducts. Should a blockage occur, first disconnect
the vacuum cleaner from the electricity supply and refer to the ‘blockage’ section
in the Dyson Operating Manual.
•
Never pick up hot cinders or lit cigarette ends.
•
Do not attempt to pick up water with your Dyson vacuum cleaner. It has not
been designed as a wet pick-up cleaner.
If you are still experiencing problems with your Dyson vacuum cleaner, please
call the Dyson Customer Care Helpline on:
Australia 1800 239 766
New Zealand 0800 397 667
REGISTERING YOUR GUARANTEE
To help us ensure you receive prompt and efficient service, please register as a
Dyson owner. There are three ways to do this:
•
Online at (Australia only) www.dyson.com.au/register
•
By calling the Dyson Customer Care Helpline.
•
By completing and returning the enclosed form to us by mail.
This will confirm ownership of your Dyson vacuum cleaner in the event of an
insurance loss, and enable us to contact you if necessary.
DYSON CUSTOMER CARE
If you have a query about your Dyson vacuum cleaner call the Dyson Customer
Care Helpline quoting the serial number, or contact us via the Dyson website.
The serial number can be found behind the clear bin.
Most queries can be solved over the phone by one of our Dyson Customer Care
Helpline staff.
If your Dyson vacuum cleaner needs a service, call the Dyson Customer Care
Helpline so we can discuss the available options.
If your vacuum cleaner is under guarantee and the repair is covered, it will be
repaired at no cost.
DYSON CUSTOMER CARE DETAILS
Any queries – just call the Dyson Customer Care Helpline
AU: 1800 239 766 (Mon-Fri 8:00am to 6:00pm EST,
Sat-Sun 8:30am to 4:00pm EST) www.dyson.com.au
NZ: 0800 397 667 (Mon-Fri 8:30am to 5:00pm) www.dyson.co.nz
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