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FAQ
Q: Unable to see a second-session reading from a CD-ROM drive.
• Eject the CD and re-load it.
• Refresh the screen. Select the My Computer icon in Windows Explorer and
press F5.
• Make sure your CD-ROM drive reads CD-RW discs. CD-RW discs can only be
used in CD-RW or newer MultiRead CD-ROM drives.
• For Windows 3.x users: Windows 3.x cannot read multi-session CD discs
that are created by Direct CD. If the CD was created by another program,
verify you are using version 2.23 of the MSCDEX.EXE file. First, restart your
PC and when you see "Starting MS-DOS…" appear on your monitor, press
F8. Each line in your CONFIG.SYS and AUTOEXEC.BAT files will load one at a
time. Press "Y" until you see a line containing "MSCDEX.EXE", then press "Y."
You will see the version number displayed on monitor. The number should
be 2.23 or greater. If you cannot find this file, you can download it from
Microsoft's FTP site: ftp://ftp.microsoft.com/Softlib/MSFILES/
MSCD223.EXE. Run this self-extracting zip file to retrieve MSCDEX.EXE file.
• See if the CD-RW or other CD-ROM drives can read the CD disc properly. If so,
the problem is probably with the CD-ROM drive. Contact the manufacturer
of the drive for updated drivers or patch files.
Q: Applications cannot locate the CD in USB2.0 CD-RW.
• Some programs only locate the first logical drive letter assigned to a
CD-ROM or a CD-RW drive. For example, if your CD-ROM drive is assigned
drive D: and CD-RW is assigned drive E:, the program locates drive D: only
and will not locate drive E:. Thus you need to reassign drive letters to both
your CD-ROM and CD-RW drives in case you need to run the program in
CD-RW.
• Windows 98/98SE: right-click [My Computer]. Click [Properties] , open
[Device Manager] and double-click [CD-ROM drive], then click [Setting] tab.
Under Reserved drive letters, select the drive letter after the existing letter
(for both start and end drive letter) and click [OK]. Then double-click
[CD-RW] icon, then click [Setting] tab. Under Reserved drive letters, select
the drive letter before current one and click [OK].
The above are only
general
rules that do not necessarily apply to any combina-
tion of CD-ROM drives, hard disks, and motherboards. We recommend that you try
several different configurations before recording. Also, try out different CD-R
media before you proceed to make many copies, as you may figure out which
brand of CD-R media provides smoother recording and easier access.
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