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Dynaset Oy | Menotie 3, 33470 Ylöjärvi | puh. 03 3488 200 | [email protected] | www.dynaset.com
HYDRAULIC VIBRAS
WARRANTY
7. MANUFACTURER’S LIMITED WARRANTY
1. Warranty coverage
All hydraulic accessories manufactured by DYNASET OY are subject to the terms
and conditions of this limited warranty. Products are warranted to the original
purchaser to be free from defects in materials or workmanship. Exclusions from
warranty are explained in item Exclusions from warranty.
2. Beginning of warranty period
Warranty period begins from the delivery date of the product. Delivery is
considered to be done on the date when installation has been accomplished or
purchaser has taken the product in use. Product is considered as taken in use at the
date when DYNASET OY has delivered the product to purchaser, unless separately
agreed otherwise by written agreement.
3. Warranty period
Warranty period is twenty four (24) months based on maximum of 2000 hours
usage during this time period. In cases where the system is provided complete with
certain special components (e.g. drive unit), those components are considered as
a subject to their manufacturer’s warranty.
4. Warranty procedures
Immediately upon identifying a problem which purchaser believes to be a failure
subject to the product’s limited warranty, purchaser must contact primary to the
seller of the product. Contact must be made as soon as possible, latest thirty (30)
days after the problem was identified. Seller and/or manufacturer technical staff
determines the nature of the problem primarily by phone or e-mail. Purchaser
commits to give necessary information and to perform routine diagnostic
procedures in order to determine the nature of the problem and necessary
procedures.
5. Warranty repairs
If the product is found to be defective during the warranty period, DYNASET
OY will, at its option, either repair the product, author it to be repaired at its
authorized workshop or exchange the defective product. If the product must be
repaired elsewhere than premises of DYNASET OY or authorized workshop, all
costs excluded from this warranty (traveling and waiting hours, daily allowance,
traveling expenses and uninstallation/reinstallation costs) will be charged from
the purchaser.
If the problem is not covered by this limited warranty, DYNASET OY has the right
to charge purchaser of troubleshooting and repairing.
6. Delivery terms of warranty repair
If the product is found possible to be defective under this limited warranty and it
needs to be repaired, DYNASET OY gives Warranty Return Number (WRN). Items
being returned must be shipped, at the purchaser’s cost, adequately packed for
shipment, to the DYNASET OY or to other location authored by DYNASET OY.
Shipment documents must contain:
Purchaser’s name and contact information
Receipt of original purchase
WRN code
Problem description
7. Warranty of repaired product
Warranty period of the product repaired under this limited warranty continues to
Summary of Contents for HVB 350/18-60
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