22
GBK52981 iPortal2 Installation Manual
Programming
6
Programming
The iPortal2 module can be added to any Shark or DX/DX2 System without reprogramming
the wheelchair’s control system.
New firmware may be downloaded to the iPortal2 module by the Dashboard application.
Downloading a new version of the iPortal Dashboard application will check the
iPortal’s
firmware on the module and automatically upgrade it, if you choose. More information is
available in the iPortal2 User Manual. It is recommended that you carry out any upgrade as
soon as possible.
7
Troubleshooting
7.1
Bluetooth
®
connection fails
If you are experiencing difficulty establishing a Bluetooth
®
connection between the iOS
device and the iPortal2 module, try the following:
7.1.1
Restart the iOS device
’s
Bluetooth
®
:
Step 1:
From the iOS device’s
Home
screen, select
Settings
►
General
►
Bluetooth
Step 2:
Set Bluetooth to
Off
Step 3:
Set Bluetooth to
On
Step 4:
Turn the wheelchair’s power
off
and then
on
Step 5:
On the iOS device’s list of Bluetooth devices, tap
Connect
on your uniquely numbered iPortal
(the number is the serial number of your iPortal2 module)
7.1.2
Wait longer for Bluetooth
®
to establish a connection:
After Step 4 above, allow up to 60 seconds for pairing to complete.
7.1.3
Clear the iPortal2 from the iOS device
’s
Bluetooth
®
list:
From the iOS device
Home
screen choose
Settings
►
General
►
Bluetooth
►
Forget this
Device
, and tap
Forget Device
. After the device has been un-paired, follow the procedure
for pairing in section
3.1.4.2 Pairing the iOS device with the iPortal
.
7.1.4
Increase the sleep timeout of the chair:
If the wheelchair’s sleep
-mode timeout value is too small, and the wheelchair enters sleep-
mode whilst pairing, then pairing will fail. To overcome this, increase the sleep timeout value
of the chair.
