Solution/Reason
Incorrect power is being used. Power switch is
off or the display has been turned off by the
remote control
Problem
Check channel has been selected correctly. If
in multimedia state, change to TV state.
No picture
and sound
No picture
No sound
Vague picture or
unstable picture
Duplicated
Pictures
Static
interference
No Colour
USB won’t
play
Audio volume is off or the audio system has
been improperly set
Ensure the antenna is correctly adjusted.
The grounding signal is too weak.
Reflective signals from nearby buildings or
high reflective signals are being picked up
Affected by electric wave interference from
vehicle motors, trains, high-voltage power
wires or neon lights.
Check colour is adjusted correctly.
Poor signal.
Check if the colour elimination function is on.
Ensure the USB has been put in the right
way. Ensure the memory format is right.
Before you take the television into your place of purchase, please see the table
below to ensure the problem you are having cannot be solved by one of the
solutions listed below.
9
Troubleshooting