21
Problem
Scooter does not run
Scooter suddenly
stops while in use
Short run time (less
than 15 minutes per
charge)
Possible Cause
Undercharged battery
Loose wires or connectors
Tripped thermal fuse
Motor or electrical switch
damage
Undercharged battery
Tires are not properly
inflated
Brakes are not adjusted
properly
Solution
Charge the battery. A new battery should
have been charged for at least 18 hours
before using the vehicle for the first time.
After first-time use, recharge the battery
for at least 12 hours after each use. Never
charge the battery longer than 30 hours.
Check all connections. Make sure the
charger port is plugged into the charging
port on the City Scooter and that the charger
is plugged into the wall outlet.
Check all wires and connectors to make
sure they are tight.
The built-in thermal fuse may “trip“ and
shut down operation of the City Scooter
if the City Scooter is overloaded or the
driving conditions too severe. Once a fuse
has “ tripped “, release the throttle and
wait 25 seconds before operating the City
Scooter again. To avoid repeated automatic
shutdowns, do not overload the City Scooter
by exceeding the 170 lb maximum weight
capacity or by towing anything behind the
City Scooter. Do not drive up hills or run into
fixed objects, which can cause the wheels
to stop spinning while power is still being
supplied to the motor.
Contact Dynacraft for repair or replacement.
Charge the battery- A new battery should
have been charged for at least 18 hours
before using the product for the first time and
up to 12 hours after each subsequent use.
Check all wires and connectors. Make sure
the battery connector is tightly plugged into
the charger connector and that the charger
is plugged into the wall outlet.
The tires are inflated when shipped but
invariably will lose some pressure between
the point of manufacturing and your purchase.
Refer to the instructions on page 10.
Adjust the brakes pursuant to the
instructions on page 15.
TROUBLESHOOTING GUIDE
