Dymo LabelWriter SE300, User Manual

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F-119
Appendix F
Warranty and Service
One (1) Year Limited Warranty
Dymo-CoStar warrants the LabelWriter SE300 printer against
defects in materials and workmanship for a period of one (1) year
from the date of original retail purchase.
If Dymo-CoStar receives notice of such defects during the
warranty period, Dymo-CoStar will either, at its option, repair or
replace printers which prove to be defective.
Exclusions
This warranty does not cover customer abuse or accidental
damage. Dymo-CoStar’s sole liability is limited to supplying the
parts and labor required to restore the warranted product to its
normal operating conditions. This warranty is in lieu of all other
warranties, express or implied, and in no event is Dymo-CoStar
Corporation liable for consequential or incidental damage
incurred by the user.
Service
In order to claim warranty coverage, dated proof of purchase for
the LabelWriter SE300 printer is required. Contact Dymo-
CoStar’s technical support department at (203) 661-9700 between
9am and 5pm Eastern time. A technical support specialist will ask
you to describe the problem and provide the product’s serial
number. Upon confirmation of the defect, the service
representative will issue you a RA# (Return Authorization
number). This number must be clearly written on the side of the
shipping container. We will not accept any return without an RA#
marked on the outside of the box. The product must be sent to us
freight prepaid. Send the product to Dymo-CoStar’s repair center
at the following address.